Commentary Summary
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User Commentary
Product
We like that athenaPractice EHR searches information so much that we don't really lose information...
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Culture, Value
We are still waiting on some stuff that I would have considered to be promises earlier. athenahealth...
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Product
It is difficult to figure out where things are going. If a document comes in, we can change routing...
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Relationship, Product
athenaPractice EHR does what we want it to, but I don't think it does too much. It is probably about...
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Relationship, Product
We have modified athenaPractice EHR for our practice pretty well, so it fits our physicians. Our...
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Product
athenaPractice EHR could improve their medication alerts and make them a little easier. The program...
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Loyalty, Relationship
Knowing what we know now, we would probably look at something a little different than athenahealth's...
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Relationship
We have been thoroughly impressed with athenahealth's system. Our previous EHR was very lackluster....
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Relationship, Product
We have used athenaPractice EMR for many years. The vendor does timely upgrades, and the basic...
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Product
There are three areas that stand out about athenaPractice EMR that could be improved. The vendor...
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Loyalty
We are transitioning away from athenaPractice EMR and moving to another vendor's system. That system...
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Product
The system's ease of use could be better. I get calls about things in the system that aren't working...
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Relationship
Every time the system crashes, the vendor gets a log of that crash. However, they don't actually...
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Product
We have a lot of third-party add-ons because athenaPractice EMR can't do certain things. The system...
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Product
The product isn't an on-premises solution anymore. It is cloud based. If the product goes down, then...
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