Commentary Summary
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User Commentary
Operations
There isn't training. We just use the tool, and if we have questions, we see upgrades and ask...
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Product
I would like to have custom extracts. The only data that is exportable on the front end is all...
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Value
Change Healthcare does not have CCD capability. We have tried to get some CCDs ingested, but there...
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Relationship
We have worked with Change Healthcare for a long time, and if we escalate an issue, people will get...
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Loyalty, Relationship, Product
If a friend were considering going with Change Healthcare's product, I would tell them that it is...
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Relationship
Where Change Healthcare can improve is that they are having internal struggles with being merged...
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Loyalty, Relationship
We wanted to add an additional source, and the vendor is dragging their feet to get it loaded,...
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Relationship
Change Healthcare’s process for regular meetings is their biggest strength. They are probably one of...
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Product
Change Healthcare’s software is pretty easy to use. I am not a really techy person, but it is easy...
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Operations
We were originally on a different product from Change Healthcare that they sunsetted, and it was a...
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Relationship, Product
We would like to be able to make adjustments to what we are able to report. HEDIS allows us to make...
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Culture, Value
We are paying for features that we don't use. The features were advertised as things that would be...
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