Commentary Summary
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User Commentary
Product
The granularity of the calculations and the patient-level costing in EPSi Decision Support is...
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Loyalty, Relationship, Product
The processes are a little cumbersome in EPSi Decision Support. I don't know whether there is a way...
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Culture
EPSi Decision Support is pretty decent. I don't know of any promises that haven't been kept. I think...
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Loyalty
We have pretty much outgrown the capacity that we have for EPSi Decision Support, and Strata is not...
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Product
EPSi Decision Support has been good for what it has done. We have put more on it than the specs were...
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Operations
I have seen very little of the Strata-based training outside of one implementation. It just seems a...
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Product
The product is not overly intuitive from a report-writing perspective. It is not a sexy application....
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Loyalty
If I were looking at the product today, I would not buy EPSi Decision Support because it is going to...
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Product
EPSi Decision Support is a good tool. It is flexible, but some areas are a little more difficult to...
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Operations
On the costing side of EPSi Decision Support, there wasn't training. I don't know whether that was...
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Loyalty, Relationship
It is hard to get a response from EPSi sometimes on weekends and not during business hours. Luckily,...
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Product
EPSi’s service is really good. The vendor has a new offering called a Data Studio that makes it a...
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Loyalty
EPSi Decision Support functions for what we use it for now. The EPSi product is now part of Strata...
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Loyalty
The product is good, but the vendor is trying to force the idea of moving to the cloud when they...
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Relationship
We are very behind, and I found out how far behind we were because I recognized one day that we...
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Relationship, Product
EPSi is probably the best option in the market today. I don't know of anyone who could compete...
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Relationship
Recently, the people I work with have been good at trying to solve problems or issues. I think the...
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Product
We use the product in a lot of unique ways. It is integrated with several ancillary products. The...
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Relationship
The vendor has very good customer service. They are always helpful and responsive, and they got rid...
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Operations
The vendor has had some employee changes, and they have dropped the ball on getting stuff lined up...
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Loyalty
EPSi Decision Support comes in cycles and eventually lives a useful life. EPSi is not in the cloud,...
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Product, Value
The EPSi product was the best option when we purchased it. It provided the environment that we...
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Relationship, Product
The consistency of EPSi Decision Support has allowed our management team to leverage the reporting...
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Operations
EPSi has a whole online community and university for training, and the vendor sends regular emails.
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Product
The product’s ease of use is probably one of its greatest weaknesses. The user interface is not very...
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Relationship
I like EPSi’s support because of the ease of putting in tickets and the response time. The vendor...
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Relationship, Value
I don't know that the vendor is putting a lot of investment into the product anymore; they are just...
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Product, Value
We have been very satisfied with EPSi Decision Support, particularly with the cost accounting...
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Product
We sometimes use another program to check our data in the EPSi software. It could be the way we have...
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Product
EPSi's solution is a very complicated program, and we must use it quite a bit in order to be able to...
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