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User Commentary
Product
We utilize Twistle with our orthopedic patient population. We have patients who come from out of...
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Product, Value
The outcome I have seen using Twistle is that it helps patients find the information they need. The...
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Relationship
Health Catalyst has been a great company to work with. I feel like they can fix my problems as they...
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Relationship, Product
Health Catalyst has really tried to work with us and accommodate our program's unique needs. The...
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Relationship
We have had a good partnership with Health Catalyst, and the customer service around our unique...
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Product
Some struggles that we have had with the system include a lack of access to certain data points. If...
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Product
An area that we are having challenges with is the way that the whole system is structured based on...
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Relationship, Product
The system is a patient engagement app, so it has been very helpful for connecting with patients. We...
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Product
Twistle has been very impactful for us in our specialty. We have been using Twistle in one of our...
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Product
We would like to see more automation capabilities in Twistle. It is still manual. There are more...
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Product
Health Catalyst hasn’t advanced their product at all. It is still very much a manual pathway build....
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Product, Value
I would tell someone that Twistle is an online data-collection tool that is HIPAA-compliant and that...
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Operations
The tool is useful once the implementation occurs. Building and programming the surveys we used from...
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Product
Twistle is an innovative research tool that may help revolutionize data collection and study...
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Product
Sending messages to participants within Twistle is simple and straightforward. Many participants...
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Product
Participant workflows cannot be paused once they begin. That is problematic because a participant...
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Product
The overwhelming majority of patients find the product to be easy to use and very functional. And...
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Operations
I am not sure that there is any ongoing training from the vendor.
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Relationship, Product
As far as our integration goals go, it takes two to tango. Neither our organization nor the vendor...
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Culture, Relationship
A few years ago, this product was new technology, but now it isn't. For us, it is standard...
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Product
The biggest challenges facing platforms like Twistle are the threats that come from the big EMR...
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