Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
NextGen Healthcare could work on creating more step-by-step visual guides for the clinician side of...
Login or Create an Account to see details.
Relationship
Whenever we need support, we have some people that we can call, and they are able to get to a quick...
Login or Create an Account to see details.
Product
NextGen Virtual Visits works great for individual services. It integrates with the practice...
Login or Create an Account to see details.
Product, Value
It is difficult to add members to NextGen Virtual Visits. Initially, patients receive an invite to...
Login or Create an Account to see details.
Product, Value
Our patients are happy with NextGen Virtual Visits. We did a patient survey not too long ago, and...
Login or Create an Account to see details.
Product
NextGen Healthcare added a functionality that allows us to have an interpreter not too long ago. We...
Login or Create an Account to see details.
Loyalty, Relationship, Value
We don't have issues with NextGen Virtual Visits. There are times when we have issues, but the...
Login or Create an Account to see details.
Product
Some of our patients are not on Wi-Fi, and that makes things challenging because they need to have...
Login or Create an Account to see details.
Value
For NextGen Virtual Visits, the cost per transaction just adds up. Since we are located in a...
Login or Create an Account to see details.
Relationship
I haven't been really impressed with NextGen Healthcare’s support. Back when the vendor was OTTO...
Login or Create an Account to see details.
Relationship, Product
We have a hosted solution, and when I open a case, the people from NextGen Healthcare tell me I need...
Login or Create an Account to see details.
Relationship
When I was hired at this organization, I met our account representative once. Now, that person...
Login or Create an Account to see details.
Operations
NextGen Healthcare doesn’t really reach out to provide us with training. Instead, we just use the...
Login or Create an Account to see details.
Product
In NextGen Virtual Visits, we can have a few connected people in the room besides the provider and...
Login or Create an Account to see details.
Product
We have the basic version of NextGen Virtual Visits. Everything beyond the basic version of the...
Login or Create an Account to see details.
Product, Value
We have patients who really like NextGen Virtual Visits, and then we have patients who really don't...
Login or Create an Account to see details.
Product
NextGen Virtual Visits is probably one of the easiest and smoothest things out of all the NextGen...
Login or Create an Account to see details.
Product
I love the system's notifications. Those notifications go straight to a provider's email when...
Login or Create an Account to see details.
Culture, Value
I don't feel like the vendor has a lot of transparency when it comes to their fees for the system. I...
Login or Create an Account to see details.
Culture
NextGen Healthcare makes us buy a provider license and a support license. If an organization has a...
Login or Create an Account to see details.
Operations
We recently transitioned to NextGen Healthcare's hosted system. We used to host ourselves. That...
Login or Create an Account to see details.
Product
The only thing that we would like to add to the product, if possible, is the ability to link people...
Login or Create an Account to see details.
Product, Value
We are very satisfied with the product. We started using it at the start of the COVID-19 pandemic,...
Login or Create an Account to see details.
Product
Our population has common technology barriers. For example, our patients have older devices or their...
Login or Create an Account to see details.
Relationship, Product
There is much leaner and faster development on the side of NextGen Virtual Visits compared to the...
Login or Create an Account to see details.
Product
I like how NextGen Virtual Visits is intuitive and has a modern look and feel. I also like the...
Login or Create an Account to see details.
​
Featured Reports
Preferences