Home chevron icon Search

Electronic Fax Commentary
Filtered view: All

Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
CEO/President

Culture

Updox is super easy to work with. The customer gets to negotiate the contract, and if they have to...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Updox tends to just put bulletins out for training, and I don't think that is the most effective way...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I can't call anybody at Updox anymore. The communication is all chatting, and I don't really like...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture

Updox stands out because of the ease of implementation and the support. The Updox product is very...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We had some issues with the training for Electronic Fax, and I think that was because we didn't...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Electronic Fax doesn’t integrate with our EHR at all, so it is an extra login and an extra step for...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Updox communicates when there are planned outages or downtime, which is rare.

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Updox needs to focus on reliability and stability in their platform. I know that they have made...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Electronic Fax is a great platform, but what would make it better is OCR. Electronic Fax really...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Updox’s implementation services are not perfect. But we have had a good transition.

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Updox’s support team has been phenomenal. The person that has been assigned to us has been on top of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We like the connectivity that the system has with our EMR both in pulling reports out into the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

We are expecting to transition to the cloud version of Electronic Fax, and it has some features that...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product was doing poorly last year, but recently, it has been a lot more stable. The system...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The editing tools within the product aren't the best, but they are sufficient. Otherwise, the system...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​