Optimizing the EHR Experience
Healthcare's delivery and business models are at the precipice of major change. In the new digital era, the only way forward is through bold, innovative informatics and technology solutions that enable next-generation care models, improve healthcare delivery systems, and drive what’s next for healthcare.
Now more than ever before, clients must ask themselves critical questions about the role technology plays in how they are delivering care, including:
- How does technology support efficient and effective operations across clinical and operational dimensions?
- How can technology be leveraged to identify, accelerate, and realize sustainable financial improvements?
- Do we have the right governance structure, data, and analytics to support technology-enabled transformation for business and clinical decision-making?
- How can we optimize our technology to improve provider, patient, and staff experience?
Chartis is an unparalleled partner in healthcare transformation. Solely focused on healthcare, we provide a full continuum of services including strategy, performance, technology, and beyond. Together with clients, we plan, implement, and optimize solutions aligned with strategic priorities and across areas most critical to driving business value and creating a healthier world.
Successful clinical transformation is “operationally-led, technology enabled.” It is predicated on a disciplined and benefits-driven approach, laser focus on organizational strategic priorities, strong partnerships between information technology, clinical informatics, and operations. Having a robust operational readiness and change-leadership structure and analytics helps identify opportunities and measure performance.
Our multidisciplinary team with deep clinical, operational, and technological expertise will help you accelerate transformation and enhance benefits realization from transformation activities. We bring the insights, support, and expertise needed to help our clients navigate the immense transformation afoot in healthcare and leverage agile, advanced informatics and technology platforms.
Why We Participate in the Arch Collaborative
Chartis has decades of experience partnering with clients to implement and optimize EHRs. Over that time, we’ve learned several lessons that inform our perspective and approach, primarily through experientially navigating client challenges. The KLAS Arch Collaborative has brought the rigor of research and statistical analysis to the study of what contributes to successful EHR adoption. These pillars of EHR user success are strong reinforcement and validation of our best practices and the collaborative continues to drive new learnings that inform our approach to driving client success.
We’ve partnered with numerous clients that have benefitted both from repeated measurement through the Arch Collaborative, but also through the collaborative learning experience in the summits, networking events, the Learning Center, and the one-on-one survey discussions. In our engagements we incorporate those learnings through rigorous attention to operationally led governance, robust communication, high-quality workflow-based training, enhanced personalization, and expert change leadership. The results have been outstanding, driving not only enhanced provider experience, but also improved quality, financial performance, and patient satisfaction.