Frequently Asked Top 20 Questions
What is the Top 20 Report?
The KLAS Top 20 Report is a high-level, summary report, which gives providers an overview of performance ratings for vendors offering software, professional services and medical equipment to the healthcare industry. Ratings are compiled from evaluations received during the 13-month period prior to its publication from healthcare professionals in North America.
When are the Top 20 Reports published?
The Best in KLAS Awards report publishes annually for Medical Equipment (June 15) and for Software & Professional Services (December 15). The Mid-Term Performance Review publishes annually for Medical Equipment (December 15) and for Software & Professional Services (June 15).
What is the difference between the Best in KLAS Awards Report and the Mid-Term Performance Review?
The Top 20 Best in KLAS Awards report provides vendor performance scores ranked by market segment. The Mid-Term Performance Review provides an overview of each vendor’s rated product offerings, along with their performance scores. Vendor products are not ranked in the Mid-Term Performance Review.
How did the Top 20 originate?
The first Top 20 Report was published in 1998 to help improve the delivery of healthcare technology by independently measuring and reporting on vendor performance. Data is collected from healthcare providers in IDNs, inpatient facilities, and clinics. Each vendor product or service has been categorized into a market segment where like products are compared and ranked against each other.
How many vendor products are rated in the Top 20?
There are over 1600 vendor products and services rated in the 2007 Year-End Top 20 report. These products and services are grouped into over 100 market segments.
What is a Category Leader?
A “Category Leader” designation identifies top-rated vendor products in the Top 20 Best in KLAS Awards report for each market segment.
What is “Best in KLAS”?
“Best in KLAS” is a special recognition for vendor performance in the end-of-year Top 20 Best in KLAS reports. The highest performing vendors, as rated by their clients, in market segments that have the broadest organizational impact, receive this award in addition to being named the Category Leader. The “Best in KLAS” designation is vendor product/service specific, and is held by that vendor for a full year, until the following Top 20 Best in KLAS Awards report is published. The “Best in KLAS” designation does not change with the Mid-Term Performance Review report.