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Extensive IT Outsourcing 2008

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Release Date 09/05/2008

The total number of outsourced hospitals actually decreased from 356 in 2007 to 303 presently, due to a few multi-hospital organizations that discontinued their agreements. This study attempts to give the reader a more complete view of what is happening in the extensive Information Technology Outsourcing (ITO) space by measuring outsourcer performance and providing insight into the experiences of the outsourced organizations. For the purposes of this study, unless otherwise noted, ITO refers to engagements where a majority or all of the IT department is outsourced.

Ninety-five percent of the participants for this research were C-level or other hospital executives. As with prior research, KLAS has been able to interview or confirm the status of virtually all North American healthcare organizations of 100 beds or more with current or previous outsourcing engagements.

Vendors qualifying for ranking in the study were: Early findings were also included for CSC (FCG), PHNS, and Phoenix Health Systems.

Access more information about the 2008 ITO research, or preview the report sample above.

Non-Provider Price: $9,850
Provider Price: $980

Platinum KLAS provider members receive a 25% discount when purchasing this report. If you don’t remember your discount code, you can call 800-920-4109 or email us at KLASinfo@KLASresearch.com.

A complimentary executive summary of the Health Information Exchanges: The Reality of HIE Adoption report is available for the following:
  • All healthcare providers with a current Platinum KLAS subscription (summary available via the reports tab using the Premium Reports link -- Login).
  • Healthcare providers who participated in the study (summary delivered via the Digital Dropbox).

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