Healthcare technology and services vendors may contract with KLAS to conduct custom research projects in areas where the vendors are in need of specific market
research information. Recent custom projects have looked at provider perceptions of a vendor’s products and strategy, organization buying patterns and plans, in-depth
customer satisfaction studies, a detailed exploration of customer challenges and many others. These custom research projects offer vendors a cost-effective way to gather
targeted provider feedback that can be used to improve product development efforts, understand the strengths and weaknesses of competitors in the market and deliver
better service to providers.
For more information or pricing details, vendors may contact their KLAS representative at (800) 920-4109 or send inquiries to info@KLASresearch.com.