International Services

 

In addition to healthcare organizations in the U.S., your peers around the world work with KLAS to assemble real-time vendor performance scores and user insights for key healthcare technology solutions.

This information is made available to healthcare ​professionals via our online tools that include trending, scoring, and customer commentary. With KLAS ​research, healthcare organizations are able to quickly compare a wide range of vendors/products and use those comparisons to understand the competitive landscape, save time and money on market research, validate purchasing decisions, evaluate existing vendor relationships, and manage risk by staying informed about issues.

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International Resources:

 

Reports

The KLAS research team publishes multiple international reports every year covering the most pressing questions facing healthcare technology today. These reports address important global trends and highlight specific regional performance. The key findings are available at no charge to healthcare professionals who are willing to participate by speaking with KLAS to voice their experiences.

 

Vendor Performance Reviews

KLAS researchers conduct interviews and aggregate the ratings and comments from users of international solutions to give you real-time insights and trends ​on actual vendor performance. Healthcare professionals use this information to help them with their critical technology decisions.

 

​International Newsletter

Our international newsletter shares insights learned from our research, interviews with prominent healthcare professionals and IT directors, and key trends in established and up-and-coming international markets.

Recent Reports

 
2016 Cover Global BI WEB

Enterprise Healthcare BI 2016:Getting Value from BI Tools—A U.S. and Global Perspective

 

Nov., 2015

BI and analytics solutions are ever important as providers across the globe rise to meet the challenges of an evolving healthcare environment. While non-US healthcare providers are comparatively early in their adoption of these solutions, KLAS has identified several key factors that impact provider success: proactive guidance and communication, high value, and good usability. To help both US and non-US healthcare organizations in the BI selection process, this report highlights which vendors US providers say stand out or lag behind in these key areas and which solutions international providers are adopting to meet their clinical and financial goals.

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Cover - Global EMR Adoption

Global EMR Adoption 2016: Who Is Driving EMR Adoption and Satisfaction?

 

Jul., 2016

Global PACS is the most searched global segment tracked in KLAS’ online database, and with good reason—there is significant variation in how well the many vendors in the field deliver. This report examines the performance (outside the United States) of both regional and multiregional PACS vendors in light of two aspects providers identify as most critical to their success: product quality and support.

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Global PACS 2016 Cover

Global PACS 2016: An In-Depth Look at Product Quality and Support

 

Jun., 2016

Global PACS is the most searched global segment tracked in KLAS’ online database, and with good reason—there is significant variation in how well the many vendors in the field deliver. This report examines the performance (outside the United States) of both regional and multiregional PACS vendors in light of two aspects providers identify as most critical to their success: product quality and support.

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Global Market Share 2016 Cover

Global Market Share

 

Mar., 2016

In 2015, due to a struggling global economy, total acute care EMR purchasing outside the United States fell by half. Despite these troubled economic waters, provider interest in EMRs has not dropped, and a number still chose a new EMR for their facilities. Providers frequently ask KLAS about EMR market energy. This report will answer questions regarding which vendors providers chose most (wins) and how this compares to previous years. This report examines these questions in multiple regions across the globe.

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BIK Global front cover

2015/2016 Best in KLAS: Global Software (Non-US)

 

Jan., 2016

These vendors earned the title of 2015/2016 Best in KLAS—a recognition of their outstanding efforts to help healthcare professionals deliver better patient care. The Best in KLAS designation is reserved for vendor solutions that lead the software market segments with the broadest operational and clinical impact on healthcare organizations around the world. To view live data, trending information and provider commentary click on any of the segment or product names below.

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Global HIT 2015

Global HIT Trends 2015: Which Vendors Are Providers Betting On?

 

Dec., 2015

Providers globally are focused on adopting and upgrading EMR solutions at a higher rate than ever before. Those tasked with making the choice want to know which vendors are considered in their region and what sets those vendors apart. KLAS interviewed key decision makers at 111 organizations around the globe to understand their buying plans. Of these organizations, 46 plan to replace or acquire a new EMR. Additionally, providers shared their purchasing plans for other technologies, such as imaging, analytics, and enterprise content management solutions.

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