KLAS Blog

Sepsis: Demonstrating CDS Progress in Healthcare

KLAS recently published our first report on Sepsis. A first of it's kind, Kody Hansen takes to the blog to discuss which vendors are impacting the fight against sepsis, and how they're doing it.

Why We Do What We Do at KLAS

There are rare people in your life who are so important, so influential, and so close and personal that it is impossible to adequately express what they mean to you. For me, one of these people was Halvor Bailey. He was my best friend. He was closer than a brother. You can imagine my shock when I was informed of his sudden, unexpected, and untimely death at only 45 years old. He was the father of five children, the beloved son of his parents, and a friend to countless others. It was an inconceivable loss to all of us.

The Digital Hospital in a Box

Imagine if the hospital EHR came in a box ready to deploy, would we be ‘playing’ with the box within the first week I wonder? Once upon a time we used to talk about a hospital without boundaries, in some areas that evolved to a liquid hospital, as we move to the next decade a new idea is starting to emerge, a new parallel, the digital hospital in a box.

The Start of the Best in KLAS Awards

The dark age of vendor partner selection was at its peak just prior to the turn of the century, the year 2000. The most successful vendors worked from the top down building strong relationships with provider executives to win big contracts. Marketing materials and PowerPoint presentations capped off with strong social relationships won big deals.

The Red Herrings of EMR Satisfaction

When we first began digging into the data we’ve gathered during our EMR Improvement Collaborative, we were armed with a lot of assumptions and “common knowledge” about the industry. Luckily, at KLAS one of our favorite things to do is watch solid research bust the myths we thought were true.

Consumerism and Healthcare Price Transparency: How Can Patients Compare Costs?

The age of consumerism has arrived, and already we can see it creeping into the healthcare industry. With shifting government regulations and rises in both premiums and deductibles, many consumers of healthcare have begun to take their well-honed savvy-shopping skills and apply them to the care they receive. Many of these smart shoppers have run into something of a brick wall. While consumer products and services in other markets are rife with insight into cost and quality, healthcare—as it is in a lot of areas—is late to the game.

A Deep Dive on the EMR Improvement Collaborative

In healthcare IT, the story is no different. We hear unending tales of the latest and greatest healthcare IT solutions, and yet often providers feel underwhelmed and oversold. Perhaps because it’s the cornerstone of an organization’s technology, the EMR often seems to carry more than its fair share of the productivity paradox.

Why We Do What We Do: A Ninja Perspective

“Ugh, fine.” That’s not what I dream of a physician saying when I ask if they could spare a few minutes to talk with me about the healthcare IT products they use. But it’s what one provider said to me during one of my first calls at KLAS.

The HIT Productivity Paradox

"You see the computer age everywhere but in the productivity statistics." Starting as far back as the 1970s industries began to see that as investment into IT increased, productivity decreased in response. As Meaningful Use and other government initiatives worldwide have pushed EMRs and other HIT solutions into the forefront of buying decisions, healthcare now faces its own version of this same paradox.

The Little Engine That Could – My Journey to KLAS

Many are familiar with the story The Little Engine That Could. For those unfamiliar, the story tells of a stranded train attempting to get toys to the children on the other side of the mountain. Several train engines passing by refuse to help, with various excuses for their lack of sympathy. Finally, a little blue engine offers humble assistance, exclaiming “I think I can!” again and again until the obstacle (the mountain) is overcome and the toys are delivered to the mountain village children.

Maintaining the Quality of KLAS Data

Almost 11 years ago, through a great stroke of luck, I found myself working at a company in Utah called KLAS, whose mission is to improve the world’s healthcare. I came from a market research background, where one of the last projects I worked on was for a company that wanted to know whether families would buy more ketchup if it came in colors like purple and green. On many occasions during this project, I seriously questioned how my life’s choices had led me to work on something so trivial and that I cared so little about.

KLAS and the NHS: How will the UK Measure Interoperability?

I am really delighted to see that KLAS has begun their journey in helping the UK healthcare system measure interoperability. Having met with a cross section of CIOs and CCIOs in all care settings the KLAS team are getting this model together to reflect the UK health care system.

How Does KLAS Conduct Research?

I can still remember when, as a kid, I discovered the fine print at the bottom of my cereal box announcing, “You must be 18 years of age to enter” as a caveat to their “win your own spy-gear tool kit” contest. I learned two things that day: first, becoming James Bond isn’t a solid career path, and second, always check for fine print.

The EHR Implementation as a Relationship

Are you married to your EMR? Richard Corbridge dives in to the parallels between relationships and the implementation of digital health IT solutions.

Happy Little Charts: An Artist’s Love for Healthcare IT

“We live in a data-driven world,” said Dona M. Wong in her book The Wall Street Journal Guide to Information Graphics. Data had been a foreign concept to me prior to joining KLAS—an element that belonged in the world of mathematicians and scientists, not artists. Now as a graphic designer at KLAS, I have the opportunity to make a direct impact on healthcare...

Are We Making Intelligent Health IT Decisions?

I am part of a US based, 24 hospital IDN based in the Midwest. We make many imaging purchases every year. Information on which vendor and model are selected and which are not is recorded and trended. Most decisions are made at the local entity with input from the system.

Interoperability and The UK: At the Center of History

Have you ever been at the center of history? I ask that question because for my whole life, I have been chasing history: driven by the desire to be a part of something bigger than myself, to be a part of a moonshot. To be able to look back and say, “Yep, I was there when that happened, and I was part of it.”

KLAS in the Garage

It seems as though every company has a garage origin story. KLAS has more of a kitchen-table story, but I’m still grateful to have been a part of it.

The Liquid Hospital

Richard Corbridge, CIO of the Health Service Executive and CEO of eHealth Ireland - "The Irish healthcare system has been on an exciting journey putting building blocks in place to create a digital fabric..."

#IUseKLASBecause - Spencer Erman

I have been involved with clinical informatics for around 10 years. Prior to this, I was an EHR end-user, then super-user, then physician champion. As I have come to learn, there are a myriad of things out there that may be used...

HIMSS 17: Solving the World's HIT Issues?

If you’re coming to the US to find answers to solve your country’s HIT problems, don’t. We haven’t solved very many yet ourselves. However, in my opinion, that can be a good thing.

#IUseKLASBecause - Ferdinand Feola

PMC first embarked on its electronic medical record (EMR) journey with the McKesson clinical inpatient system in 1998. They chose a best-of-breed path with their other IT needs, choosing to use Siemens MedSeries4 solution for: revenue cycle, scheduling, general ledger, accounts payable and materials management.

#IUseKLASBecause - Marty Paslick

Care begins when a patient enters the doors of an HCA (Hospital Corporation of America) facility, and often the first interaction in a patient’s journey happens during registration

#IUseKLASBecause - Corey Zeigler

FDRHPO (Fort Drum Regional Health Planning Organization) works with the North County Healthcare System in New York to evaluate, plan and strengthen the connection between the Fort Drum military community and healthcare in northern New York. One of our main goals is to identify the healthcare needs of Fort Drum, as well as the surrounding community.