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Merge Universal Viewer (Image Exchange) Commentary
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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Commentary Summary

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User Commentary

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Manager

Loyalty

We have not used the image exchange features as well as we could have. In the past, we used the...

Jun 2024
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Manager

Operations, Product

I like that Merge Universal Viewer is somewhat easy to use for our internal staff when reconciling...

Mar 2024
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Manager

Loyalty, Product

One of the downfalls that I have noticed with Merge Universal Viewer is that if a patient has...

Mar 2024
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Analyst/Coordinator

Loyalty, Value

We are moving away from this application. The support is probably the biggest reason. The burden of...

Feb 2024
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Analyst/Coordinator

Loyalty, Value

It has been a while since I have seen something new that has excited me about the Merge Universal...

Feb 2024
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CEO/President

Loyalty

We have not seen a lot of innovation from Merative when it comes to the iConnect image exchange...

Dec 2023
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Manager

Product

The universal viewer part of the product is basically a web version of Merge PACS, and the universal...

Dec 2023
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Manager

Product

I would like to see a little more integration in the product’s work list, but I'm not complaining...

Dec 2023
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Manager

Relationship

The vendor’s support team is awesome. I can call in, or if I have a ticket, there is usually a...

Dec 2023
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Manager

Relationship

I have a lot of trust in Merative. We have a long-standing relationship. The people from Merative...

Nov 2023
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Manager

Loyalty

We are leaving Merge Universal Viewer because our organization wants us to use their preferred...

Nov 2023
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Analyst/Coordinator

Product

Overall, our experience with Merge Universal Viewer is good.

Oct 2023
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VP/Other Executive

Loyalty, Product

We utilize Merge Universal Viewer and the iConnect piece for image exchange, but Merge Universal...

Oct 2023
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VP/Other Executive

Loyalty, Product

I see a big opportunity for Merge Healthcare if they want to step into the image exchange business...

Oct 2023
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