System Performance Monitoring Software Commentary
Filtered view: All
Subject Expert
Mark Allphin
Vice President of Sales
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
We have gone through a few recent upgrades, and we had to do one upgrade to fix a problem from the...
Login or Create an Account to see details.
Loyalty, Operations, Product
Due to the system's layout, the system is easy for us to pick right up and start using. The things...
Login or Create an Account to see details.
Loyalty, Relationship
We are actually in a rebuilding stage of using the product because we didn't give it a fair shot....
Login or Create an Account to see details.
Relationship, Product
Goliath Technologies had extra technologies, and because we were not upgraded in the Citrix stack of...
Login or Create an Account to see details.
Product
The software meets all of our needs. We use it on a daily basis, and it is a useful tool. I am not...
Login or Create an Account to see details.
Culture
Our sales representative from Goliath Technologies reaches out to us once in a while and keeps us...
Login or Create an Account to see details.
Loyalty
We would potentially buy Goliath Technologies' system again because of how great of a company they...
Login or Create an Account to see details.
Operations
I liked Goliath Technologies' willingness to find time for training. They wouldn't push us off for...
Login or Create an Account to see details.
Product
The system is useful overall. It is able to quickly get metrics and insights on user sessions and...
Login or Create an Account to see details.
Value
Integration is something that has to really show, and I have to see some of the benefits. Before, we...
Login or Create an Account to see details.
Operations, Product
Goliath Technologies' system's ease of use was decent. Using it wasn't like rocket science or...
Login or Create an Account to see details.
Relationship
Goliath Technologies is always checking in. We have a regular cadence, but they are always proactive...
Login or Create an Account to see details.
Relationship
Goliath Technologies has been a really good company. It is just a little unfortunate that we caught...
Login or Create an Account to see details.
Loyalty
We are moving away from the environment the system is monitoring, so in the future, we may not need...
Login or Create an Account to see details.
Product, Value
We are using the system to monitor our environment, and it gives us some inside data on the network...
Login or Create an Account to see details.
Product
Some of the reports don't work well, especially when we have a lot of data, but we don't use those...
Login or Create an Account to see details.
Relationship
The vendor is responsive every time we reach out to them, and they are willing to help.
Login or Create an Account to see details.
Product
I don’t know how much use we have for this product at this point. We don’t use it as much as we used...
Login or Create an Account to see details.
Relationship
I have never had trouble getting to somebody within the vendor's organization who could deal with...
Login or Create an Account to see details.
Relationship, Operations
I like that the vendor has been holding regular sessions where they go over features and have people...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The product is working for the most part, but it took several months for the vendor to figure out...
Login or Create an Account to see details.
Product, Value
The way the product UI is set up to run is very clunky; it is not very user friendly. Sometimes we...
Login or Create an Account to see details.
Operations, Product
We downloaded the latest software version that the vendor gave us to try and fix some of the...
Login or Create an Account to see details.
Relationship
The vendor’s support team has been really great. They are always on calls and always trying to help....
Login or Create an Account to see details.
Relationship, Product
The vendor releases things a little too often; they are always changing the versions. Without any...
Login or Create an Account to see details.
Relationship
The vendor’s leadership always seems to be on the calls. The executives are very involved with what...
Login or Create an Account to see details.
Value, Value, Value
I don’t handle our money, but I think that the product is worth the money because we keep renewing...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Product, Product, Product
The product is our number-one, go-to tool, and Goliath Technologies is sticking around with us as...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations, Operations, Operations
Goliath Technologies reaches out very well and makes sure that we are taken care of. For example,...
Login or Create an Account to see details.
Product, Product, Product
The user interfaces in the product are very easy to use. Everything is in one area for all of the...
Login or Create an Account to see details.
Product, Product, Product
The product is accurate, especially with the networking issues on the user side. We have some remote...
Login or Create an Account to see details.
Product, Product, Product
In the product, there are a number of reports to choose from, and all of the available reports are...
Login or Create an Account to see details.
​
Preferences