Report Roundup: KLAS Reports Published in August
August brought some exciting new data and publications from KLAS. Included in this month’s reports are an executive overview of KLAS’ fifth Enterprise Imaging Summit, a recap report of the Emerging Insights that KLAS published in the first half of 2024, and a new Arch Collaborative Impact Report—the Nursing Guidebook for this year designed to help organizations increase their nurses’ EHR satisfaction.
Despite hosting several events and constantly producing new resources, KLAS maintains its report publications to help organizations understand and strategize for timely topics, including 340B management systems, mergers and acquisitions for known vendors and firms, data archiving, contracted coding, implementations, and machine learning.
Healthcare IT Insights Reports (Segment Insights)
1. 340B Management Systems 2024: Are Vendors Driving Savings in a High-Energy Market?
As drug manufacturer restrictions increase and additional legislation becomes a possibility, 340B vendors are offering tools and expertise. This report examines customers’ satisfaction with their 340B vendors and includes factors such as customer types, customers’ abilities to get their money’s worth, strength of vendor support, and vendor guidance.
Recently, several complex claims services firms have completed a merger or acquisition to expand offerings, deepen expertise, or increase market share. This report examines client satisfaction with these firms since the organizational changes and shares how well they partner with clients and deliver value across different claim types.
3. Data Archiving 2024: Examining the Complexity & Content of Archive Deployments
Data archiving solutions allow healthcare organizations to archive and access historical data from retired legacy solutions. Data archiving vendors often focus on specific markets and project sizes, so this report provides greater transparency into the complexity of archiving projects and vendor performance in terms of implementation, integration, and value.
Arch Collaborative
Impact Reports
Impact Reports are created based on the data provided by thousands of providers at hundreds of organizations participating in the KLAS Arch Collaborative. These reports are available to Arch Collaborative members.
KLAS Arch Collaborative Nursing Guidebook 2024
Around 75,000 nurses have measured their EHR satisfaction with the KLAS Arch Collaborative over the past three years. This report includes the universal best practices the Arch Collaborative has identified to increase nurses’ EHR satisfaction. This report also includes a section on nurse burnout and wellness, key factors in ensuring nurse wellness and EHR satisfaction.
Summit Executive Overviews
KLAS hosts summits to bring providers, payers, vendors, and other stakeholders together to find solutions to healthcare’s biggest challenges and commit participants to taking action. KLAS publishes these summit reports to share the findings gathered at these events.
Enterprise Imaging Summit 2024: Advancing into a New Age of Imaging
KLAS hosted its fifth Enterprise Imaging Summit this April. There, EI provider organizations and vendors discussed best practices on expanding EI strategies, adopting AI for imaging, moving to the cloud, and improving relationships between providers and vendors to speed industry progress despite budget constraints and staff shortages.
Emerging Insights Reports: Spotlights, First Looks, and Case Studies
KLAS publishes these single-solution reports to inform healthcare organizations about new solutions that may improve healthcare. Emerging Company Spotlights highlight solutions from emerging companies, First Look reports focus on newer solutions from established vendors, and Second Look reports provide follow-up information on past First Look solutions.
1. Emerging Insights Recap: January–June 2024: a summary of the Emerging Insights reports published over the last few months. These reports cover relevant topics such as ambient speech, patient experience, revenue cycle automation, and global solutions.
Emerging Company Spotlights
2. KODE Health On-Demand Coding Services 2024: Connecting Healthcare Organizations with On-Demand Medical Coders through a Marketplace Platform: a report of client satisfaction with KODE Health’s flexible marketplace platform that connects healthcare organizations with qualified coders.
First Looks
3. Optimum Healthcare IT ServiceNow Business Implementation: Providing Expert Implementations for ServiceNow Healthcare Applications: a report of clients’ recent experiences with Optimum Healthcare IT’s ServiceNow application implementation.
4. Beckman Coulter TriageGO 2024: Improving Triage Accuracy and Throughput with AI: a report of customers’ experiences with TriageGO, a solution that uses machine learning algorithms to automate the critical triage process.
Second Looks
5. SocialClimb 2024: Elevating Healthcare Organizations’ Marketing: A follow-up on KLAS’ 2022 report to show the changes in customer experience for users of SocialClimb, a marketing platform designed to help organizations with their online presence, advertising, and marketing ROI.
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