Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

The Skills Needed to Win the Population Health Game - Cover

The Skills Needed to Win the Population Health Game

The world of population health management (PHM) is ever changing and evolving. It makes me think of the game of basketball. As every child learns to play the game of basketball, shooting stands out as a very important part of the game. Shooting leads to scoring, and scoring is what is displayed on the scoreboard. Without shooting, basketball would be a boring sport to watch indeed. Naturally, many players focus on developing their skill in shooting so that they can score and see their points on the scoreboard.

Similarly, the PHM market has been a lot like someone learning to play basketball. 

Caring for High-Risk Patients

The thing that the industry has focused on most is what brings the quickest and easiest returns, or in other words, puts points on the board. The element that easily puts points on the board in PHM is taking care of high-risk and high-cost patients. When a high-risk or high-cost patient is well taken care of, the returns for a healthcare provider stack up very quickly.

However, we need to move past just caring for people when they become sick. Shooting is definitely an essential part of the game of basketball, and being good at shooting is a great skill, but looking into the future, there are additional skills and abilities that are going to be needed to progress in the game. There is dribbling, passing, defense, set plays, and picks, not to mention referees, a time clock, and the opposing team trying to steal the ball away from you or block you. There are so many aspects to the game of basketball that focusing only on one will never get you to the NBA. Population health is similarly full of various aspects, and each will be necessary to succeed. 

Caring for the Entire Population

The underlying idea of population health is that we need to take care of the entire population, not just the high-risk patients who bring the greatest benefit to the organization. Taking care of the entire population requires interactions with those patients who may not be costing the system anything right now. It means practicing other aspects of population health besides caring for the already sick--elements that are also fundamental to health.

Moving to the next league is going to happen, but whether providers are prepared for that next level will depend on the development of skills outside of chasing low-hanging fruit. In the rest of this series we will explore the fundamentals of PHM and the journey to becoming a winning team.