Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

What Will the Coding Environment Look Like a Year from Today? - Cover

What Will the Coding Environment Look Like a Year from Today?

As the United States prepares for ICD-10’s deadline, healthcare providers across the nation look inward to evaluate their organizations' ability to cope with efficiency loss. Many have purchased computer-assisted coding solutions, but many of these providers still have unmet expectations. In order to hedge their bets, many organizations have contracted coders from multiple outsourced coding firms to supplement their in-house coders. The hope is that when they need even more coders, they will be able to leverage their existing vendor relationships to fill the gaps.

Unfortunately, quality coders are becoming a scarce resource. As an HIM manager in our recent HIM services report put it, “It is a challenge to find really good, experienced coders. They are very hard to find. There aren’t enough of them.” Outsourced coding firms continue to do their best to place coders in their clients’ organizations, but delays in staffing could expose those that have sold beyond capacity as productivity is challenged by ICD-10.

A year from now, as we realize the full impact of ICD-10, it will be interesting to see the roles computer-assisted coding and offshored coding play.  Will there be enough coders? Or will we need to send our coding offshore? In KLAS’ latest HIM Purchasing Plans report, 69% of healthcare providers reported that they would not consider offshore coding. The cost savings of offshore coding are apparent to most, but taking jobs out of the country and coding-quality concerns cause major hesitation. However, as demand for coders increases, scarcity may act as a new driving force, causing more organizations to engage with offshore coders. KLAS will continue to watch this area and report.