CodeAssist (CodeRyte) Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 8:08:17 PM and Model.EvProductId = 1808

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User Commentary

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Director

Service and Support

We are getting ready to expand the platform across our health system. We have gotten great feedback...

Mar 2020
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Director

Relationship

We have a great partnership. When we have discussed something on the conference line or on our...

Mar 2020
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Director

ROI / Cost (care and feeding)

I don't feel nickel-and-dimed by 3M. We have set the standard, and we don't get nickel-and-dimed. I...

Mar 2020
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Director

Functionality and Upgrades

We are all implementing things and working out the kinks. Overall, though, we are satisfied, and 3M...

Mar 2020
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Manager

Interfacing and Integration

Our integration between systems is unique, so we sometimes don't know which side is causing the...

Nov 2019
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Manager

Relationship

3M needs to listen to the end users and find people who know the system that they are working on. It...

Nov 2019
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Manager

Relationship

3M is more prone to helping customers on the 360 Encompass systems and not the customers on other...

Nov 2019
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Manager

ROI / Cost (care and feeding)

We always have to buy something else. Every fix or enhancement with 3M is another dollar that we...

Nov 2019
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Manager

Implementation and Training

3M has a lot of reports, and they are trying to put a lot in the end users’ hands. 3M even wants to...

Nov 2019
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Director

Functionality and Upgrades

I don’t even know when 3M does updates. They just send us an email and do it overnight. We don’t...

Nov 2019
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Director

Other Observations & Comments

I have never placed a service call to 3M, but no news is good news.

Nov 2019
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Director

Relationship

I never see any of 3M’s executives. I don’t know who my executive contact is. I know 3M has an 800...

Nov 2019
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Director

Functionality and Upgrades

CodeAssist is kind of expensive, but it is extremely easy to use. I like that it tells us when a...

Nov 2019
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CMIO

Functionality and Upgrades

CodeAssist is very expensive, and it still requires a lot of manual intervention to get accurate...

Aug 2018
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CMIO

Service and Support

A few months ago, I threatened to end our relationship with 3M. They came on-site, and we had a big...

Aug 2018
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CMIO

Lessons Learned

If a provider asked me about purchasing CodeAssist, I would need to understand that provider's core...

Aug 2018
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CNO

Service and Support

Things are going very well with CodeAssist, and 3M continues to help us when we need help....

Apr 2018
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Manager

Functionality and Upgrades

We are happy with our 3M coding software. We have experienced very few issues with its...

Jan 2018
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CMIO

Functionality and Upgrades

We give 3M a five when it comes to delivering new technology. They are very slow to deliver new things....

Nov 2017
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CMIO

Interfacing and Integration

Unfortunately, 3M is still part of our long-term plans. We basically have a bad marriage with them...

Nov 2017
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Director

Functionality and Upgrades

CodeAssist is one of the worst CAC solutions I have ever seen. 3M blames the problems on the way...

Oct 2017
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