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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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Accenture did some hand holding with us during our implementation process. We used the vendor's...

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Accenture's consultants are very nice. We haven't had any issues with them. They are friendly...

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We have developed a personal work relationship with Accenture over the years. We feel like we can go...

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Director

Accenture has done pretty well with executing our project. They had a project manager who guided us...

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Director

Accenture does a very good job of driving tangible outcomes. When issues have come up with the...

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Director

Accenture has avoided nickel-and-diming. As we move along through our project, some of our legacy...

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Director

Because we give the vendor different scope areas, we have offshore support, and we also have their...

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Director

Accenture has been doing great supporting us through the COVID-19 pandemic. We are working with them...

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Director

The quality of the resources is high. We have had problems with one or two people here and there,...

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Director

Our current project is doing the worst out of all our projects. Before starting the project, the...

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Director

We had some hiccups with getting quality resources from Accenture. There were points where we had a...

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VP/Other Executive

The level of expertise in strategy depends on who we work with. With a client partner, it is...

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VP/Other Executive

Overall, our experience with the vendor was good, and I have no real complaints. The project could...

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VP/Other Executive

Accenture gave us a platform that was very much needed and gave our end users and physicians a lot...

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VP/Other Executive

One of the biggest outcomes we have seen has been in the usage of the dashboards. A lot of providers...

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VP/Other Executive

I would recommend that Accenture work on the timing and cost of their projects. The reason we used...

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VP/Other Executive

The vendor didn't nickel-and-dime us; they quartered us. Obviously, every consultant needs to be...

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VP/Other Executive

Accenture has helped us define our strategy and operational structure. They also find resources for...

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VP/Other Executive

Accenture helped us select a vendor for a project. They talked us through what we needed to ask the...

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VP/Other Executive

At times, there was some scope creep with the vendor's consultants. People in our organization would...

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VP/Other Executive

We are a tough client, but Accenture brought us their A team. We had an issue with a consultant, but...

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VP/Other Executive

I was very impressed with the vendor's people and completely blown away by their strategy. Overall,...

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VP/Other Executive

I definitely would buy Accenture's services again. I would recommend them to others. Accenture did a...

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VP/Other Executive

Accenture's staff members and consultants did everything they could. They did a really good job....

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VP/Other Executive

We didn't receive much executive involvement from Accenture, but we didn't really ask for it either....

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VP/Other Executive

I don't think that I have noticed any real difference in how Accenture supported us from before the...

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VP/Other Executive

We used to work a lot with a company that was acquired by Accenture. That is one of the reasons that...

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VP/Other Executive

Accenture is not cheap. That was one of our concerns when they acquired a couple of companies that...

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VP/Other Executive

We will likely continue to work with Accenture in the future. They have had greater success than...

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VP/Other Executive

Our procurement department always wants us to go with Accenture, but I have always preferred to look...

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VP/Other Executive

Accenture exceeded my expectations, but they didn’t exceed other sponsors’ expectations. There was a...

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VP/Other Executive

Accenture is expensive, but they did go above and beyond. Accenture delivers outstanding work. Other...

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VP/Other Executive

Accenture’s subject matter expertise, methods, and tools helped to shorten the runway time to get...

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VP/Other Executive

We have had delays because of COVID-19, and we have had other delays unrelated to COVID-19 as well....

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VP/Other Executive

I have worked with other firms where the subject matter expertise just wasn’t there. Those other...

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VP/Other Executive

Accenture has a lot of QA and checks and balances. In my experience, things have been good. We get...

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