CyberKnife System Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 7:50:57 PM and Model.EvProductId = 3304

Commentary Summary

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User Commentary

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Physicist

Functionality and Upgrades

The vendor always promises higher reliability and functionality than what we often experience on the...

Sep 2020
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Physicist

Implementation and Training

We have a long history around the implementation being problematic. The installation was...

Sep 2020
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Physicist

Functionality and Upgrades

The solution is hard to use. Some of the features are pretty neat, though. All systems are...

Sep 2020
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Physicist

Service and Support

The product does pretty well with meeting our needs. We have been using the product for a long time,...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

The product is very good and gives us a mature advantage. We are doing cutting-edge things, and the...

Sep 2020
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VP/Other Executive

Technology

Accuray's process is very accurate and generates some phenomenal plans. When we treat a tumor in the...

Sep 2020
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VP/Other Executive

Service and Support

Accuray is very supportive. We have had a very good, positive experience with them. The technology...

Sep 2020
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Director

Technology

We are working on replacing the CyberKnife System, and we will likely move away from the system to a...

Aug 2020
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Director

Other Observations & Comments

We debated on whether to keep the CyberKnife System because of the system's age. The wrestle we had...

Aug 2020
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Manager

Service and Support

Accuray has always had good field engineers in our area. Accuray seems to know how to recruit, and...

Jul 2020
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Manager

ROI / Cost (care and feeding)

We have great success with the patients we treat, and we seem to get reimbursed well. I am always...

Jul 2020
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Manager

Other Observations & Comments

If I were starting a department, I would first buy another vendor's product because it treats a wide...

Jul 2020
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Manager

Functionality and Upgrades

We have really liked the CyberKnife System. It has been a good piece of equipment for us, and the...

Jul 2020
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Manager

Functionality and Upgrades

We have some radiation oncologists who really like using the CyberKnife System for the treatment of...

Jul 2020
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Manager

Other Observations & Comments

We have a few things that we prefer to treat with the CyberKnife System, and one of the things is...

Jul 2020
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Manager

Other Observations & Comments

We treated some head and neck cases with the product, and another niche area we treat is the spine....

Jul 2020
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Director

Functionality and Upgrades

I would give the vendor a high rating for upgrades. We have an upgrade scheduled, and the vendor is...

Jul 2020
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Director

Implementation and Training

The vendor does very well with ongoing training. They always give us extra trainings.

Jul 2020
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Director

Functionality and Upgrades

We love how the product does motion management and robotic tracking. For radiosurgery, the product...

Jul 2020
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Director

Other Observations & Comments

For patient ease, I do wish that the product could have a little faster treatment times. Part of...

Jul 2020
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Director

Implementation and Training

Everything from Accuray is expensive and probably overpriced, but the equipment does what it was...

Jun 2020
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Director

Other Observations & Comments

The CyberKnife System is a specialized product. For the people that use it, there is a learning...

Jun 2020
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Manager

Functionality and Upgrades

With the latest software update, we have cut down on the amount of time it takes for multiple...

Apr 2020
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Manager

Functionality and Upgrades

The upkeep of the machine is less demanding than it was. We don't have so many moving parts to deal...

Apr 2020
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Manager

ROI / Cost (care and feeding)

Technically, we don't have to do patient-specific QA. When we started our lung program, we did QA...

Apr 2020
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Manager

Functionality and Upgrades

For one of the treatments we are doing at our organization, we are hovering around the 90%–95% range...

Apr 2020
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Manager

ROI / Cost (care and feeding)

We will get our money's worth once the machine is paid off. It is doing a great job for very little...

Apr 2020
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Manager

Functionality and Upgrades

With other products, we are dealing with IT, and we have to streamline the amount of the area we are...

Apr 2020
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Manager

Functionality and Upgrades

In the past, I would have said that if an organization were looking for blueprints, they should go...

Apr 2020
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Manager

Functionality and Upgrades

In my opinion, the functionality of the product is superior to the Anisotropic Analytical Algorithm...

Apr 2020
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Manager

ROI / Cost (care and feeding)

I would definitely purchase the Accuray machine again. The one we use is getting older, so it is...

Apr 2020
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Manager

Other Observations & Comments

The Accuray machine is a standalone product. I haven't tried using it with another system or...

Apr 2020
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Manager

Service and Support

We have a service person from Accuray who helps us with preventative maintenance. There is a lot of...

Apr 2020
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Manager

Relationship

When we had some issues, they weren't exactly the vendor's fault. Certain functionality was buggy....

Apr 2020
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Manager

Future Outlook

I am fully expecting my machine to reach the end of its life soon. Hopefully, if that goes smoothly,...

Apr 2020
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Manager

Functionality and Upgrades

The machine can be deceivingly simple because it takes less time to do specific QR. Once we use all...

Apr 2020
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Manager

Sales and Contracting

The vendor's salespeople only understand so much. When other organizations call me asking specific...

Apr 2020
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Manager

Functionality and Upgrades

There is a lot of risk involved in the treatment because it is totally up to the therapist and the...

Apr 2020
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Physicist

Implementation and Training

We don’t utilize Accuray’s training because we haven’t upgraded in a while.

Mar 2020
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Physicist

Functionality and Upgrades

We like the product's ease of use for our operators. We also like that it provides differentiation...

Mar 2020
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Director

Other Observations & Comments

We have had a good run with Accuray, and we are not trying to replace the product at this time....

Dec 2019
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Physicist

Win/Loss - Why they were selected (by current clients)

We replaced an existing CyberKnife System with a new CyberKnife System because we already had the...

Dec 2019
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Physicist

Relationship

Accuray's team is good, but when compared to other vendors, Accuray just doesn't compare. They cover...

Dec 2019
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Director

ROI / Cost (care and feeding)

With how much linear accelerators have improved and with everything moving so fast, I don't see the...

Dec 2019
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Physicist

Functionality and Upgrades

The CyberKnife System provides an aim that comes from any direction, not just in a plane of...

Oct 2019
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Physicist

Functionality and Upgrades

The CyberKnife System has very high conformality of the target, and the dose wraps around the target...

Oct 2019
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Physicist

ROI / Cost (care and feeding)

The annual maintenance costs for the CyberKnife System are obscene. The machine works very well, and...

Oct 2019
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Physicist

Service and Support

Accuray is responsive but is not quite as efficient at repairing the equipment. They tend to scratch...

Oct 2019
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VP/Other Executive

Interfacing and Integration

We use another service to keep track of all the treatment information in our machines, so the...

Sep 2019
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VP/Other Executive

Functionality and Upgrades

We use the machines from Accuray for highly sophisticated treatments of cancer; that means they are...

Sep 2019
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VP/Other Executive

ROI / Cost (care and feeding)

The CyberKnife System is a multimillion-dollar piece of equipment that does a very precise radiation...

Sep 2019
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VP/Other Executive

Technology

My purchasing decisions and recommendations depend on so many things, such as the capability of the...

Sep 2019
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VP/Other Executive

Future Outlook

We like the products that we have from Accuray, and we will keep the CyberKnife System running for...

Sep 2019
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VP/Other Executive

Other Observations & Comments

Accuray doesn’t keep all their promises, but nobody keeps all promises. They keep most of their promises....

Sep 2019
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VP/Other Executive

Functionality and Upgrades

Accuray has done a great job installing their machines. We recently did a major upgrade on the...

Sep 2019
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VP/Other Executive

ROI / Cost (care and feeding)

I don’t keep track of the revenue of our business, but I would say that Accuray nickel-and-dimes us....

Sep 2019
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VP/Other Executive

Functionality and Upgrades

The CyberKnife System is good for doing stereotactic body radiation therapy for prostate cancer. I...

Aug 2019
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VP/Other Executive

Functionality and Upgrades

The machine could be adjusted for more rotations. The trouble with the low-rotation degrees that we...

Aug 2019
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Director

Functionality and Upgrades

Accuray has pretty good equipment. I am not super familiar with the machine, but our organization is...

Jul 2019
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Director

Service and Support

Accuray’s service people are a little bit slow. They can get a part that fixes the machine, but they...

Jul 2019
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Director

Functionality and Upgrades

Our physicians are overwhelmingly pleased with the CyberKnife System. They use it primarily for...

Jul 2019
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Director

Functionality and Upgrades

Our physicians absolutely love the CyberKnife System. Our physicians use the product specifically...

Jul 2019
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Physician

Functionality and Upgrades

I haven’t had any upgrades to the CyberKnife System. The product would meet my needs if I had the...

May 2019
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Physician

Other Observations & Comments

The CyberKnife System used to be worth the money we were spending on it, but now it is not. I am...

May 2019
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Physician

Functionality and Upgrades

The greatest thing about the CyberKnife System is that it comes from multiple angles that aren't...

May 2019
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Physician

Functionality and Upgrades

If we compare the CyberKnife System with a VMAT product, the CyberKnife System is better for the...

May 2019
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Physician

Functionality and Upgrades

The patients who have been treated with the CyberKnife System have been very satisfied with the...

May 2019
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Physician

Other Observations & Comments

We are fairly satisfied with the CyberKnife System when the metastasis is in the lung or the brain....

May 2019
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Physician

Future Outlook

The CyberKnife System is not part of our long-term plans because it costs too much money to run for...

May 2019
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Director

ROI / Cost (care and feeding)

We used to have physicians and referring physicians who preferred the CyberKnife System for head and...

May 2019
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Director

Future Outlook

We are going to be replacing our CyberKnife System with a linear accelerator. We are replacing it...

May 2019
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Physicist

Other Observations & Comments

Our other machine is faster, but I would much rather have the CyberKnife System if I had to move the...

Mar 2019
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Physicist

Other Observations & Comments

We have only upgraded the CyberKnife System once. There are other upgrades that we could have done,...

Mar 2019
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Physicist

Functionality and Upgrades

The CyberKnife System doesn't record treatment into other systems. I don't know whether the newer...

Mar 2019
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Physicist

Technology

We haven’t had anything new on the CyberKnife System for years, and we don’t have a service person...

Mar 2019
 Helpful

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Director

Service and Support

I don't have any issues with the CyberKnife System. We went through some tough times for a while,...

Mar 2019
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Director

Service and Support

Accuray has a really small team that supports their product. If our support person is not available,...

Mar 2019
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Physicist

Service and Support

Accuracy has a really good support team.

Jan 2019
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Physicist

Technology

Accuracy needs to improve on ways to treat a wider variety of disease sites, such as breasts in...

Jan 2019
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Physicist

ROI / Cost (care and feeding)

Accuray does better than other companies at avoiding charging us for everything. In healthcare, we...

Jan 2019
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Physicist

Technology

Overall, we have been satisfied with CyberKnife System. Accuray's new CEO has listened to our...

Jan 2019
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Director

Other Observations & Comments

We have a couple of operating CyberKnife Systems, and we are continuing to expand our use. Accuray...

Jan 2019
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Director

Service and Support

Accuray plans well. The integration may take longer than what we want, but Accuray does a good job...

Jan 2019
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