AdvancedPatient
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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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Manager

With the product, it is easy to send out our lists of vaccines given, but the process is not...

Mar 2022
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Manager

We would like to see more ongoing training, such as videos for little things. When we implemented...

Mar 2022
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Manager

We are certainly paying for the product, but we are not using it as much as we probably could...

Mar 2022
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Manager

The product is not user friendly, and if we want to make changes, they don’t happen easily. That is...

Mar 2022
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Manager

We would like the ability for people to pay a co-pay. For now, they can go on the portal and make...

Mar 2022
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Manager

One of the reasons why we upgraded was so we would have the ability to send appointment reminders to...

Mar 2022
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CEO/President

AdvancedPatient is working well. The software solution drives a large proportion of positive...

Dec 2021
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CEO/President

I am getting my money's worth, but there is really not a price we can put on headaches, and I do get...

Dec 2021
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COO

We have had a good, active relationship with the vendor. We have high-level support right at our fingertips....

Oct 2021
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COO

Every system has its core functionality and enhanced functions. AdvancedPatient has high-level...

Oct 2021
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Manager

AdvancedMD likes to sneak in updates, but then something will stop working, and we will realize that...

Jul 2021
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Manager

AdvancedMD doesn't really offer any training. They do a few hours of initial training when users...

Jul 2021
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Manager

There are some tweaks that AdvancedMD could make to the solution that would make my life a little...

Jul 2021
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Manager

The product is part of our long-term plans. There are too many things that happen when we switch...

Jun 2021
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Manager

I have been in the business long enough to know that vendors can show us the most fabulous program...

Jun 2021
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Manager

For support, it seems the vendor has moved to a tiered process. The vendor now has more people...

Jun 2021
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Manager

I don't know that I get any promises from the vendor. An unspoken promise would be that the program...

Jun 2021
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Manager

The vendor leaves the decision to look at new updates up to us. In this day and age with technology,...

Jun 2021
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Manager

We have had some major updates to the system that haven't affected us much, but whenever the vendor...

Jun 2021
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