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AdvancedPatient Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
We are very happy with AdvancedPatient's ability to automatically ask patients questions. Everyone...
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Manager
The product is efficient for our office. It reduces our need for paper or other repeat purchases. I...
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Manager
We get nickel-and-dimed a bit, but AdvancedMD puts so much into the product, and we can pick and...
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Manager
I don't really remember getting much training for AdvancedPatient. I have paid for some extra...
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Manager
AdvancedMD delivers great technology through their dashboard. They send emails and different things....
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Manager
We adopted AdvancedPatient mostly for the communication aspect. That aspect includes patient forms....
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Manager
We have iPads in the front now, so patients can quickly go through the forms on the iPads instead of...
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Manager
It is pretty simple to have the system automatically ask patients questions. As long as we build the...
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Manager
Things would be easier if we could upload forms from Word into AdvancedPatient and keep the same...
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Manager
When we send emails to patients so that they can fill out the forms, some people have trouble...
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Manager
The training from AdvancedMD is excellent. They spend a lot of time working with users and making...
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Manager
We get our money's worth from the system. I have talked to other providers in the area, and we pay a...
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Manager
The vendor is very proactive in asking us whether we want to sign up for another service. AdvancedMD...
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Manager
Promoting a product is one thing, but us getting to use a product is a bit different. The vendor...
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Physician
The system is great. I wouldn't use it again if I had the chance to use an integrated system. But...
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Physician
We use the product with our PM system. We might end up combining our EMR with our other systems. We...
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Manager
The vendor is good about keeping their promises. If the decision were up to me, I would purchase the...
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Manager
When I need support, I can call in and get into the queue. Then I just have to wait for a customer...
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COO
In our EHR, we can bring in all sorts of dynamic patient data or fields into the form designer to...
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COO
Something could look good on the screen of the product, but when we print it out, it is almost...
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COO
Usually, implementations go very well, and I like the people involved and their ideas. We have a...
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COO
The vendor puts in a good effort on training, and the opportunity is there; people just need to take...
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COO
The product works as promoted with the caveat that we have had some issues with stability and...
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COO
The vendor has a lot of energy that they are putting into upgrades and development changes. If the...
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COO
The product is more useful now. We are getting a lot of value out of the patient-reputation piece,...
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COO
I would love to give the vendor the top score for the functionality meeting all of our needs, but it...
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COO
The product is great. We couldn’t live without it. That doesn’t mean the product is perfect, but the...
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COO
When we initially got the product, it wasn’t working. There was no app for Android; we could only...
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COO
The vendor in general has been evolving. They have changed major components and modules to create a...
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COO
AdvancedPatient is very helpful. We didn’t use the product for a long time because when we first had...
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COO
We can require insurance up front, and that saves our front desk people time. The product is good,...
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Manager
The system is well worth the cost. I don't know that we need any new technology added. I think our...
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Manager
I feel like the vendor's service is proactive. I think that is because I have gotten to know people....
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Manager
I think it is easier for patients to use our iPad than to fill out pieces of paper. That leads to...
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Manager
The patient messaging feature of the product is excellent. That is a huge benefit. The product sends...
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Manager
When I call in with anything or anything changes, the vendor is pretty good about responding. They...
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Manager
We are very satisfied with AdvancedPatient’s ability to automatically ask patients questions because...
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Manager
The vendor does live training, and then whenever an organization first gets the software, the vendor...
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Manager
The vendor is really good about reaching out, making sure we understand the upgrades, and helping us...
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Manager
The vendor has done a very good job of supporting us. They always have someone available and also...
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Manager
The vendor is very proactive. They are really good about trying to find a solution. They try to do...
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Manager
We use the product for patient intake paperwork. Patients can go on the system to pay bills and see...
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Manager
The product can be a little complex, and things have to be set up precisely; otherwise, they will...
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Manager
AdvancedMD has improved their quality. I don’t know exactly why, but I feel like they have made...
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