AdvancedPatient
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Subject Expert
Aaron Gleave
Research Director
Commentary Summary
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User Commentary
With the product, it is easy to send out our lists of vaccines given, but the process is not...
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We would like to see more ongoing training, such as videos for little things. When we implemented...
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We are certainly paying for the product, but we are not using it as much as we probably could...
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The product is not user friendly, and if we want to make changes, they don’t happen easily. That is...
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We would like the ability for people to pay a co-pay. For now, they can go on the portal and make...
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One of the reasons why we upgraded was so we would have the ability to send appointment reminders to...
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AdvancedPatient is working well. The software solution drives a large proportion of positive...
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I am getting my money's worth, but there is really not a price we can put on headaches, and I do get...
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We have had a good, active relationship with the vendor. We have high-level support right at our fingertips....
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Every system has its core functionality and enhanced functions. AdvancedPatient has high-level...
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AdvancedMD likes to sneak in updates, but then something will stop working, and we will realize that...
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AdvancedMD doesn't really offer any training. They do a few hours of initial training when users...
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There are some tweaks that AdvancedMD could make to the solution that would make my life a little...
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The product is part of our long-term plans. There are too many things that happen when we switch...
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I have been in the business long enough to know that vendors can show us the most fabulous program...
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For support, it seems the vendor has moved to a tiered process. The vendor now has more people...
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I don't know that I get any promises from the vendor. An unspoken promise would be that the program...
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The vendor leaves the decision to look at new updates up to us. In this day and age with technology,...
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We have had some major updates to the system that haven't affected us much, but whenever the vendor...
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