
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The main reason to stay with Agfa is their call center. Since it is local and focuses on a very...
Login or Create an Account to see details.
We have used Agfa HealthCare as long as we have because we are happy with them. Agfa HealthCare has...
Login or Create an Account to see details.
Enterprise Imaging for Radiology has a fabulous layout, and the functionality is so easy. There is...
Login or Create an Account to see details.
In the future, Agfa HealthCare could improve by adding other languages to the system. Some areas in...
Login or Create an Account to see details.
Our relationship with Agfa HealthCare is like a marriage. The relationship is not about a vendor or...
Login or Create an Account to see details.
I would like Agfa HealthCare to focus on training us in a more proactive way. If they have a new...
Login or Create an Account to see details.
Sometimes we think integration would only take an Agfa engineer half a day to do, yet the...
Login or Create an Account to see details.
We moved to Agfa’s Enterprise Imaging for Radiology product so that we could share images across our...
Login or Create an Account to see details.
In terms of the system’s performance, we haven’t had a period of unplanned downtime in quite a...
Login or Create an Account to see details.
The Agfa service desk people weren’t very knowledgeable about Enterprise Imaging for Radiology at...
Login or Create an Account to see details.
The learning curve for the workflows was a little steep in the beginning, but we had Agfa to guide...
Login or Create an Account to see details.
Agfa is working on allowing Enterprise Imaging for Radiology to connect the health systems in our...
Login or Create an Account to see details.
Agfa is very good to work with, and they are better now than they were with the old solution. Agfa...
Login or Create an Account to see details.
We will stick with Agfa for a while. The system does what we need it to do. I haven’t seen many...
Login or Create an Account to see details.
We don’t get a lot of extra costs for Enterprise Imaging for Radiology because Agfa has shown us how...
Login or Create an Account to see details.
We have struggled with the hanging protocols. I am very happy now, and I presume all our colleagues...
Login or Create an Account to see details.
Agfa delivers AI technology. The question is whether or not we are prepared to pay for it. The...
Login or Create an Account to see details.
I don't deal directly with Agfa. We have a PACS manager, so I go to them, and they have to deal with...
Login or Create an Account to see details.
Recently, Agfa organized a day where they showed off their new products and plans for the future....
Login or Create an Account to see details.
In terms of our reporting priorities, we have managed to get a color-coding priority system, and it...
Login or Create an Account to see details.
We have a problem with the EPR integration. There is an interaction between the output and the...
Login or Create an Account to see details.
We have had to do a lot of work in the background to make things appear the way we want them to...
Login or Create an Account to see details.
Agfa had some financial trouble recently, so they are trying to get every possible dollar they can....
Login or Create an Account to see details.
Agfa had huge problems when they introduced the product. However, the product has been very stable...
Login or Create an Account to see details.
Agfa's system is missing AI functionality. They haven't actively entered the AI world.
Login or Create an Account to see details.
The task-driven workflow works well for allocating work for our consultants. The vendor has a clear...
Login or Create an Account to see details.
We experienced statewide stability issues for many months with no real clear plan for a resolution....
Login or Create an Account to see details.
The biggest thing Agfa HealthCare could do is give us the ability to automate results distribution...
Login or Create an Account to see details.
Enterprise Imaging for Radiology is pretty good. We don't really have anything to compare it to. I...
Login or Create an Account to see details.
We have to have a separate system because we are missing the admin and vetting side in Enterprise...
Login or Create an Account to see details.
Our contracts are all encompassing for support, but we have to pay for licenses and handsets. I know...
Login or Create an Account to see details.
Agfa's implementation services were very good. The implementation was very unusual because we had to...
Login or Create an Account to see details.
Agfa HealthCare wants to do good when it comes to helping us achieve our interoperability goals, but...
Login or Create an Account to see details.
In general, everything is going very well with the system. When we moved to it from IMPAX, we saw...
Login or Create an Account to see details.
The analytics piece of the system is not fully developed.
Login or Create an Account to see details.
Agfa has a local team as well as a more regional team that supports them. They are present with us....
Login or Create an Account to see details.
Our experience with the product is fine. The product is very stable, so the downtime is fairly low,...
Login or Create an Account to see details.
My main concern is that the response time from the technical support people is sometimes a little...
Login or Create an Account to see details.
A lot of the product capabilities are still under development. I was expecting more in terms of the...
Login or Create an Account to see details.
Generally speaking, the Agfa system is meeting our needs. It is stable and robust, and the general...
Login or Create an Account to see details.
I would like Agfa to have a closer relationship with us and to be more empowered to resolve our...
Login or Create an Account to see details.
The solution is a lighter software than what we previously used. The most important thing about...
Login or Create an Account to see details.
We got an upgrade for the system a while back, and we are happy with it. Things are reported in a...
Login or Create an Account to see details.
I was struck by the online training offered by Agfa Healthcare for the implementation. I was hoping...
Login or Create an Account to see details.
Enterprise Imaging for Radiology is a good product, and Agfa has good presales engineering service....
Login or Create an Account to see details.
Our local support team for our organization can't always provide the support we need. In some cases,...
Login or Create an Account to see details.
I have open communication with people on all different levels at Agfa Healthcare. I get prompt...
Login or Create an Account to see details.
The implementation could have been better. The project manager in charge wasn’t realistic with...
Login or Create an Account to see details.
The biggest thing that Agfa HealthCare could change to benefit us over the next year would be to do...
Login or Create an Account to see details.
We moved from IMPAX to Enterprise Imaging for Radiology. Unfortunately, a critical measurement tool...
Login or Create an Account to see details.
I requested access to Agfa’s portal so I could monitor the progress on our open tickets, and Agfa...
Login or Create an Account to see details.
I like the new technology in Agfa's solution; it solves a lot of the problems we had with IMPAX. Now...
Login or Create an Account to see details.
Agfa could provide more documentation and information about the product. We acquired a product that...
Login or Create an Account to see details.
There are a lot of integration limitations. Those aren't necessarily Agfa's fault, but they impact...
Login or Create an Account to see details.
We have made requests to Agfa that have just sat unaddressed. We often feel that our suggestions are...
Login or Create an Account to see details.
The platform itself is not terribly configurable for what we need. There are day-to-day frustrations...
Login or Create an Account to see details.
In viewing reports, there are limitations with knowing who the reporting doctor versus the...
Login or Create an Account to see details.
We had a representative who left, and that person was great. We were very sad to see them go. They...
Login or Create an Account to see details.
With Agfa's model, there are licensing arrangements for different components. The licensing...
Login or Create an Account to see details.
Our experience has been very good with respect to the product. Provided that the system stays the...
Login or Create an Account to see details.
We really like working with Agfa HealthCare. They have great people who provide a positive service...
Login or Create an Account to see details.
Our implementation with Enterprise Imaging for Radiology went really well. Agfa knows its product...
Login or Create an Account to see details.
It is so good to have a partner like Agfa who treats us as a true strategic partner in our digital...
Login or Create an Account to see details.
Looking forward, I would recommend that Agfa invest more in business intelligence and analytics. I...
Login or Create an Account to see details.
There are two aspects of working with Agfa HealthCare that we especially appreciate. The first is...
Login or Create an Account to see details.
It would be very useful if the vendor could improve the visualization of their structured dose...
Login or Create an Account to see details.
We recently had some issues with downtime. The system presented some errors that caused frustration...
Login or Create an Account to see details.
I like the fact that we have both a RIS and PACS from Agfa. We had two different systems before, but...
Login or Create an Account to see details.
The support from Agfa is good. On our first contact with the support, the person who answers first...
Login or Create an Account to see details.
I would like Agfa to actually listen to what their customers are telling them. Agfa tells us that...
Login or Create an Account to see details.
For future customers, I would suggest that when they develop their workflows, they should make sure...
Login or Create an Account to see details.
The service desk people are helpful when we are logging calls. The service desk people take action...
Login or Create an Account to see details.
The product could use a lot of improvements. When we first got the product, what we thought we were...
Login or Create an Account to see details.
In the future, our PACS might be with Agfa, but it might be with a different vendor. At this stage,...
Login or Create an Account to see details.
We have a lot of different examples of the applications team overpromising and underdelivering. The...
Login or Create an Account to see details.
We have implemented a brand-new system, and we have been trying to implement an upgrade to our...
Login or Create an Account to see details.
The team in our country did not completely understand the product, so there were constant delays...
Login or Create an Account to see details.
The help desk people are very knowledgeable, but we get blockers when they find an issue and say...
Login or Create an Account to see details.
Featured Report
Preferences