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IMPAX (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
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Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
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User Commentary

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CIO

Culture, Relationship

Our relationship with AGFA HealthCare is following the status quo. I can't see anything changing in...

Jan 2024
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CIO

Operations

IMPAX does what it is meant to do, but it is quite specialized. The last time we did an upgrade, it...

Jan 2024
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CIO

Relationship, Value

In terms of support, AGFA HealthCare’s people go straight to it. Their response is usually pretty...

Jan 2024
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CIO

Culture, Relationship

The partnership with the vendor is mostly transactional. There has been a definite push to upgrade...

Jan 2024
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Director

Relationship

Agfa HealthCare provides good support for us. I like the vendor’s local team, which is who I deal...

May 2023
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Director

Relationship, Product

IMPAX is not particularly modern technology. There could be improvements in terms of how it...

May 2023
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Director

Product

There are positives with IMPAX. People are mostly pretty happy with how they use the solution.

May 2023
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Director

Relationship

The executives are involved, but they are almost too involved in some of the operational things. I...

May 2023
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Director

Culture

There has been a fairly high turnover in a particular position in the sales team in our area, and...

May 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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