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User Commentary
Product
We are pretty satisfied with IMPAX, even though the product is outdated. Recommending IMPAX would be...
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Relationship
Since the vendor has a new solution, they don't really support IMPAX anymore. However, when we need...
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Relationship
I never meet with AGFA HealthCare, and I meet with most other vendors at least a couple of times a year....
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Loyalty
We are seeing some performance degradation with IMPAX, and we don't believe that will be fixed until...
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Loyalty
Our people are looking forward to things being faster with AGFA HealthCare’s new system.
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Loyalty
If we were to replace our PACS here, we would have to go out to do an RFP, and I cannot guarantee...
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Relationship
We haven't had a lot of interaction with AGFA HealthCare. We haven't had anything substantial. There...
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Product
AGFA HealthCare’s PACS, tools, installation, and the setup of user-specific tools and workflows are...
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Operations
I would tell someone looking into AGFA HealthCare that they have a good-quality implementation team....
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Loyalty, Relationship
We have been consolidating to Agfa. We have moved some facilities onto Agfa's software, and they are...
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Loyalty
We are considering moving to Agfa HealthCare's enterprise imaging platform instead of upgrading to...
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Relationship, Product
We haven't had an issue with Agfa HealthCare not doing what they say they will do in the marketplace...
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Culture, Relationship
Our region has a smaller market, and fewer sales happen here. There are a limited number of...
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Culture, Value
Agfa HealthCare has been good. We have good contracts with the vendor, and they certainly don't...
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Product
We are on an older version of the product, but the level of standards with regard to the VNA isn’t...
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Culture, Operations
When we did the implementation, things were left out. We had to price things afterward, and there...
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Relationship
Agfa HealthCare now sends me a detailed regular report on everything because I was left in the dark...
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Loyalty, Product
As long as everything is being done and all the checks and balances are working in the background,...
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Loyalty
It is not Agfa HealthCare's fault that IMPAX is antiquated. It is not meeting our needs right now,...
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Product
We use voice recognition software that is built into IMPAX. That feature broke a while back. It is...
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Relationship, Operations
Sometimes when things go down on-site, Agfa HealthCare does not do proactive things. I had to put...
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