dbMotion Solution (HIE) Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 1:38:26 AM and Model.EvProductId = 50238

Commentary Summary

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User Commentary

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Director

Relationship

The vendor is a good partner, and they try to help out whenever they can. We have direct access to...

Sep 2020
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Director

ROI / Cost (care and feeding)

A challenge in working with the vendor is they have a need to generate project packs. The project...

Sep 2020
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Director

Functionality and Upgrades

One of our concerns is the downtime. The project packs that the vendor puts out have to be developed...

Sep 2020
 Helpful

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Director

Technology

The system being part of our long-term plans is debatable. We don’t have a better solution, but we...

Sep 2020
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Director

Service and Support

The vendor did a lot for us during the COVID-19 crisis. They came to the table with an offering for...

Sep 2020
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Director

Implementation and Training

Allscripts’ training is a big problem. The vendor is terrible at training, and they are terrible at...

Sep 2020
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Director

Interfacing and Integration

We have run into some performance issues that have been problematic for some of our end users. The...

Sep 2020
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Director

Functionality and Upgrades

I believe we are getting our money’s worth with where we are right now. The system is really...

Sep 2020
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Director

Technology

Allscripts delivers new technology, but they are usually a little bit behind. We have internal...

Sep 2020
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Director

Service and Support

Allscripts’ organization has changed a lot. The vendor’s ability to keep promises varies across the...

Sep 2020
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CIO

Functionality and Upgrades

We have been trying to transition to an upgraded version of dbMotion Solution for an extended period...

Aug 2020
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VP/Other Executive

Interfacing and Integration

dbMotion Solution didn’t end up working well to support our population health goals, so I haven’t...

Aug 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are using dbMotion Solution in a background state right now. It is being used, updated, and kept...

Aug 2020
 Helpful

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CIO

Functionality and Upgrades

We really haven’t had a lot of problems with dbMotion Solution. The product is not as problematic as...

Jul 2020
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CIO

Relationship

Allscripts has kept their promises with the product because I can’t hold our dislikes against them....

Jul 2020
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Manager

Service and Support

There is one piece of the product that we have been struggling with that Allscripts is trying to...

Jun 2020
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Manager

Relationship

None of our vendors is really proactive. Allscripts probably has the most proactive service just...

Jun 2020
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Manager

Relationship

Allscripts has been amazing. We have actually done really good work with them regarding COVID-19....

Jun 2020
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VP/Other Executive

Functionality and Upgrades

We are currently evaluating an integrated solution. The challenge is that dbMotion Solution is great...

Mar 2020
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VP/Other Executive

Functionality and Upgrades

We have worked on road maps for years, and we have looked at what is coming. Allscripts lacks the...

Mar 2020
 Helpful

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CIO

Functionality and Upgrades

dbMotion Solution fills a huge void for us. We didn’t have a mechanism to exchange data between our...

Jan 2020
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CIO

Interfacing and Integration

We worked extensively with dbMotion on integration before they were acquired. Integration was a...

Jan 2020
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CIO

Functionality and Upgrades

We really don’t use dbMotion Solution much; it acts as more of a data repository, and we create...

Jan 2020
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CIO

Relationship

dbMotion Solution is very prominent on the executives' radar. dbMotion was a different company when...

Jan 2020
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Physician

Relationship

dbMotion Solution is a top-shelf HIE solution. Allscripts is attentive to their customers, and they...

Jan 2020
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Director

Functionality and Upgrades

I wouldn’t recommend dbMotion Solution to a peer or a friend. There are too many enterprise systems...

Jan 2020
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Director

Relationship

The executive involvement is terrible. Allscripts' executives are very quiet unless we have a problem....

Jan 2020
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Director

Other Observations & Comments

dbMotion Solution really has a community benefit, and we can’t put a price tag on whether we saved...

Jan 2020
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Director

Functionality and Upgrades

I like that dbMotion Solution can parse out care events by provider. I can secure my data by...

Jan 2020
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Director

Functionality and Upgrades

Allscripts just doesn’t do a lot of R&D for the product in order to give additional value that is...

Jan 2020
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Director

Functionality and Upgrades

During the sales process, Allscripts said that they were going to do population health. However,...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

Money is not our concern. Allscripts was very accommodating when we renegotiated some of our fees....

Jan 2020
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Director

Functionality and Upgrades

dbMotion Solution is tried and true as a pure HIE descriptor, but Allscripts purports it to be their...

Jan 2020
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Director

Future Outlook

dbMotion Solution is a really tried and true technology. It is just not something that we want to...

Jan 2020
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CIO

Functionality and Upgrades

When we are on the patient screen in the EMR, we get a blue pop-up in the top right corner. We can...

Nov 2019
 Helpful

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CMIO

Future Outlook

Years and years ago, an organization decided to buy Allscripts' system and then joined our health...

Nov 2019
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Analyst/Coordinator

Implementation and Training

I would like Allscripts to offer ongoing training. I haven't been trained on a certain product since...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

Allscripts' system is user friendly, and I like that it is easier to view things in that system...

Nov 2019
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Analyst/Coordinator

Functionality and Upgrades

One of my main issues with Allscripts is that they don't have an unmerge process for patients. I...

Nov 2019
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Director

ROI / Cost (care and feeding)

I probably wouldn't buy dbMotion Solution again. It is expensive, and in the future, we may go...

Nov 2019
 Helpful

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Director

Implementation and Training

The initial training for dbMotion Solution was good. We haven't had ongoing training, but we don't...

Nov 2019
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Director

Other Observations & Comments

We are hosted through dbMotion Solution, and at times, we found issues before Allscripts did. I...

Nov 2019
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CIO

Interfacing and Integration

Allscripts needs to look at the national standards for health information exchange and determine how...

Oct 2019
 Helpful

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CIO

Interfacing and Integration

I cannot implement another platform because of how we use dbMotion Solution. dbMotion Solution does...

Oct 2019
 Helpful

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CIO

Interfacing and Integration

If users are using dbMotion Solution, they are not able to easily plug in to CommonWell's framework...

Oct 2019
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CIO

Other Observations & Comments

dbMotion Solution suffers from the same problem that many of Allscripts' other products suffer from....

Oct 2019
 Helpful

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CIO

ROI / Cost (care and feeding)

We are not nickel-and-dimed to a significant degree. The cost has been pretty straightforward.

Oct 2019
 Helpful

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CIO

ROI / Cost (care and feeding)

The fact that this product has value for even four or five years is pretty good.

Oct 2019
 Helpful

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CIO

Technology

Part of the reason this product is falling out of favor has to do with the space we are in. This...

Oct 2019
 Helpful

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CIO

Future Outlook

In some ways, I am leaving Allscripts because of what I want in an integrated system. I don't want...

Oct 2019
 Helpful

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CIO

Interfacing and Integration

This solution doesn't have the ability to move out or move into the data. Things aren't where the...

Oct 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are in a major reassessment of our position with dbMotion Solution, and we are trying to figure...

Oct 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Allscripts has a timeline for connecting dbMotion Solution with another solution, but that wouldn't...

Oct 2019
 Helpful

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VP/Other Executive

Interfacing and Integration

Our biggest issue with dbMotion Solution is that we can't get it to connect to our inpatient EMR. We...

Oct 2019
 Helpful

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Director

Service and Support

Allscripts' support was one of our initial struggles. That may have been due to the merge. When it...

Sep 2019
 Helpful

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Director

Future Outlook

We are planning on sticking with dbMotion Solution for the long term. It has matured as a product...

Sep 2019
 Helpful

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Director

Other Observations & Comments

Allscripts charges for most things, including upgrades, but sometimes they will throw certain fixes...

Sep 2019
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Director

Interfacing and Integration

dbMotion Solution connected all of our disparate EMRs together into one central data repository. We...

Sep 2019
 Helpful

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Director

Other Observations & Comments

We are doing a lot around interoperability. We aren't on one platform yet. We have a bunch of...

Sep 2019
 Helpful

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Director

Functionality and Upgrades

We have seen key results with the system in a few areas. In the emergency department, if a patient...

Aug 2019
 Helpful

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Director

Future Outlook

The system might get better over the next year. I know that Allscripts has some new functionality...

Aug 2019
 Helpful

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Director

Functionality and Upgrades

The system has limitations, and we are still learning the functionalities. That process is long and...

Aug 2019
 Helpful

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Manager

Relationship

We expected to get exactly what we are getting. We were very nervous that we weren't going to get...

Aug 2019
 Helpful

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Manager

Implementation and Training

Allscripts literally did the implementation for us while we watched. Allscripts analyzed the data,...

Aug 2019
 Helpful

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Manager

Future Outlook

This system has functionalities for aggregating the information and putting in the vocabulary and...

May 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

This product is expensive, and Allscripts is starting to quote the product out more. The product is...

May 2019
 Helpful

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Manager

Functionality and Upgrades

This system is very good and allows us to do a lot. We have a platform to do anything we want to...

May 2019
 Helpful

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CIO

ROI / Cost (care and feeding)

I have been frustrated with Allscripts in terms of the money they charge with their upgrades. I feel...

May 2019
 Helpful

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CIO

Technology

We have had some incidents of downtime with this system, and getting someone from support to jump on...

May 2019
 Helpful

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CIO

Functionality and Upgrades

I would never recommend this system to anyone, and there is no question about that. This product...

May 2019
 Helpful

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CIO

Functionality and Upgrades

The training hasn't been terrible, but we do have a lot of problems with the way the system is...

May 2019
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CIO

Interfacing and Integration

The integration of this system is very important to us, and Allscripts has done okay with...

May 2019
 Helpful

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CMIO

Functionality and Upgrades

The EMR agent from dbMotion Solution has still been fairly helpful. This tool saves a login for...

May 2019
 Helpful

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CMIO

Interfacing and Integration

We haven’t made a whole lot of progress in trying to connect to external sources with dbMotion...

May 2019
 Helpful

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CMIO

Interfacing and Integration

The challenge with dbMotion Solution is connecting directly to those outside third-party EMRs. From...

May 2019
 Helpful

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CMIO

Functionality and Upgrades

It is challenging to really look at the dbMotion Solution data and identify high-risk patients,...

May 2019
 Helpful

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CMIO

Functionality and Upgrades

dbMotion Solution has been helpful internally. Physicians can view any inpatient or outpatient EMR...

May 2019
 Helpful

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Director

Other Observations & Comments

It doesn't seem like Allscripts keeps their promises. Things are much slower when we need a change....

Apr 2019
 Helpful

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Director

Other Observations & Comments

dbMotion's service is good. Honestly, we have worked with the same people for many years. By...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

There have been a few hiccups in the transition from dbMotion to Allscripts. There have been some...

Apr 2019
 Helpful

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Director

Relationship

I haven't talked to an executive from dbMotion in a long time. Things are under Allscripts now, and...

Apr 2019
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VP/Other Executive

Other Observations & Comments

For the few offices that dbMotion Solution is up and running and works, it works really well, and...

Mar 2019
 Helpful

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VP/Other Executive

Service and Support

Allscripts will charge us for everything. Their staff members turn over constantly, so even when we...

Mar 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are trying to reevaluate dbMotion Solution. At the end of the day, we are just not getting the...

Mar 2019