Allscripts ERP Solutions
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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CNO

Interfacing and Integration

In general, the solution has been pretty limiting for us. We use another vendor's EMR, but our...

Nov 2022
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CNO

Service and Support

We have told our organization that we need to get off of Paragon Materials Management because it...

Nov 2022
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Analyst/Coordinator

Functionality and Upgrades

I haven't found a better healthcare supply chain product than Allscripts' solution. It is very...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

With the latest version of the system, Allscripts rearranged the way that they do their clinical...

Apr 2022
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Analyst/Coordinator

Service and Support

Most of the time, Allscripts' day-to-day support is okay. If there is a really hard problem, then...

Apr 2022
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CFO

ROI / Cost (care and feeding)

If we request training from the vendor because our facility needs to be refreshed on some things,...

Mar 2022
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CFO

Functionality and Upgrades

The product does all our claims and billing. It is the clearinghouse between all the payers and us....

Mar 2022
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Analyst/Coordinator

Relationship

Paragon Materials Management is meeting all our needs, although we aren't super happy with it. It...

Mar 2022
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Analyst/Coordinator

Service and Support

The support has actually gotten better in the last year or so.

Mar 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Paragon Materials Management is becoming more expensive, but the product isn't changing.

Mar 2022
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Manager

Functionality and Upgrades

Before the transition from McKesson to Allscripts, we got the feeling that McKesson just wasn't...

Feb 2022
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Manager

Service and Support

Allscripts has made some improvements in their customer service portal over the last two years, and...

Feb 2022
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Manager

Future Outlook

We wish Allscripts had an A/R module. Some other ERP systems offer that. We have had to go to a...

Feb 2022
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Manager

Functionality and Upgrades

The ERP has been a thorn in my side for the last couple years because of the pandemic. I work...

Feb 2022
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Manager

Relationship

When there is a change of hands in our Allscripts representative, we don’t always hear from the new...

Feb 2022
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Manager

Functionality and Upgrades

We use Allscripts Fiscal Management for our supply chain and finance. I can't say we all the various...

Feb 2022
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Manager

Relationship

For the most part, the support folks are the same under Allscripts as they were under McKesson. The...

Feb 2022
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