Allscripts ERP Solutions
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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Analyst/Coordinator

With the latest version of the system, Allscripts rearranged the way that they do their clinical...

Apr 2022
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Analyst/Coordinator

Most of the time, Allscripts' day-to-day support is okay. If there is a really hard problem, then...

Apr 2022
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CFO

If we request training from the vendor because our facility needs to be refreshed on some things,...

Mar 2022
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CFO

The product does all our claims and billing. It is the clearinghouse between all the payers and us....

Mar 2022
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Analyst/Coordinator

Paragon Materials Management is meeting all our needs, although we aren't super happy with it. It...

Mar 2022
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Analyst/Coordinator

The support has actually gotten better in the last year or so.

Mar 2022
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Analyst/Coordinator

Paragon Materials Management is becoming more expensive, but the product isn't changing.

Mar 2022
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Manager

Before the transition from McKesson to Allscripts, we got the feeling that McKesson just wasn't...

Feb 2022
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Manager

Allscripts has made some improvements in their customer service portal over the last two years, and...

Feb 2022
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Manager

We wish Allscripts had an A/R module. Some other ERP systems offer that. We have had to go to a...

Feb 2022
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Manager

The ERP has been a thorn in my side for the last couple years because of the pandemic. I work...

Feb 2022
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Manager

When there is a change of hands in our Allscripts representative, we don’t always hear from the new...

Feb 2022
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Manager

We use Allscripts Fiscal Management for our supply chain and finance. I can't say we all the various...

Feb 2022
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Manager

For the most part, the support folks are the same under Allscripts as they were under McKesson. The...

Feb 2022
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