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Allscripts ERP Solutions Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CIO
Allscripts' revenue cycle does better than their clinical side, but we have some baseline...
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Manager
We have been looking at other things, but we haven’t made the move or considered moving to anything...
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Manager
The word out there is that the vendor nickel-and-dimes, but I think they are no different than any...
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Manager
It would help the vendor's training if they provided more information and looked at the system more...
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Manager
There are a lot of places where it would be nice to have notifications at a more precise level and...
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Manager
Once the users get educated, they understand the system. There are a lot of little tweaks that need...
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Manager
There is a need for more advancement in the system’s technology in terms of what can or cannot be...
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Manager
I love the product; it is a great piece of software. But it is hard to upgrade. Overall, it is a...
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Director
Allscripts doesn't respond quickly at all. I don't really get anything from them. I contact...
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Director
Our satisfaction with Allscripts will most likely stay the same throughout the year. I wouldn't be...
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Director
There are no problems with implementing upgrades. Allscripts makes that really easy. They upgrade...
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Director
I didn't really get any training from Allscripts. I just learned the product myself and asked people...
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Director
I generally know where to go, but there are still things about the product that I don't like. When I...
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CIO
We are migrating systems, but the Allscripts platform has served us well. If we didn't have other...
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CIO
Allscripts has many products. Allscripts’ system has worked very well for us. It has brought us very...
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CIO
We have entities that use Allscripts' Supply Chain Management in accounts payable and finance. We...
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CIO
Allscripts’ ERP system has a little weakness. Usually, ERP systems not only have functionality for...
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CIO
We have had other relationships with Allscripts in our ER system. But Allscripts has really improved...
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CIO
If a potential buyer were looking for an AI, this system would not be right for them. But for...
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Director
Every upgrade or hotfix that we have performed has tested us in one way or another. Nothing has been...
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Director
Before COVID-19 hit, we had an RFP out there to replace the product. We are seriously considering...
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Director
Allscripts’ support is excellent. Their technicians are exceptional. They are supportive,...
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Director
Allscripts is not proactive. They do not troubleshoot things ahead of time.
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Director
There are some 1099 issues and some processing issues. There are expense-reporting issues. When we...
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Director
I do not feel that Allscripts is invested in being state of the art or best in class. Allscripts is...
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Analyst/Coordinator
In an upcoming upgrade, we anticipate one inventory feature that we will get for handhelds. We will...
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Analyst/Coordinator
Allscripts has kept some of the same support analysts. Over time, they have lost a few, so that...
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Analyst/Coordinator
I don’t know whether we have asked for anything from Allscripts that we have been charged for. They...
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Analyst/Coordinator
We will probably start looking at some other vendors if we decide to go away from Allscripts. We...
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Director
There is a lack of support and a lack of development of the product. That is what we have seen, and...
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Director
The vendor's support is horrible. It needs to be majorly revamped. Enhancements come very, very...
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CIO
We have been using the Allscripts product for many years, and it has worked well, though assistance...
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CIO
In terms of cost accounting, the system does the job our person needs to do every month. That person...
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CIO
I would say that if Allscripts wants to have a marketable product, they need to sell it as a product...
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CIO
The product has the features that we want to use, and we are doing a lot to focus on integrating...
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Analyst/Coordinator
Our latest update of Allscripts Fiscal Management was a while ago, and it was a big update. I...
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Analyst/Coordinator
It is hard to train people on Allscripts Fiscal Management. The system requires a lot of clicking...
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Analyst/Coordinator
One of the challenges we see is that Allscripts has some bugs in their system that we have been...
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Analyst/Coordinator
Initially, we heard from Allscripts that they were not going to push for a product that was cloud...
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Analyst/Coordinator
Allscripts’ account management is responsive, but on the financial management side, I would say the...
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Analyst/Coordinator
The solution is pretty solid. We usually don't have any issues, but when we do, Allscripts is able...
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Analyst/Coordinator
In every conversation we have with Allscripts, they are asking about the status of our RFP and are...
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Analyst/Coordinator
Allscripts' support during the COVID-19 crisis is pretty much the same as it was before because we...
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