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FollowMyHealth Mobile Patient Experience (HealthGrid)
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Adam Cherrington
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User Commentary

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Manager

FollowMyHealth has been a great method of communication for some patients. They love being able to...

Sep 2021
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Manager

It sounds like we get charged for a lot of things, but Allscripts tries to avoid charging for every...

Sep 2021
||
(0)
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Manager

Some of our patients have a really hard time with FollowMyHealth. Some patients opened it up when we...

Sep 2021
||
(0)
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Manager

There are just a couple of us in the office that use FollowMyHealth. We use it to send out...

Sep 2021
||
(0)
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Manager

I am sure that we don't use the FollowMyHealth platform to its fullest capacity. There is a lot that...

Sep 2021
||
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VP/Other Executive

Before HealthGrid was purchased by Allscripts, they had a really compelling strategy but had a...

Aug 2021
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VP/Other Executive

We have frequent login challenges and network downtime. Some things are because of the HealthGrid...

Aug 2021
||
(0)
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VP/Other Executive

There is a lack of being able to status patient outreaches appropriately and a lack of flexibility...

Aug 2021
||
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VP/Other Executive

At this point, Allscripts is probably the only vendor that has real tenure in this space. We did an...

Aug 2021
||
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CIO

I do the same things in the system that our end users do, and I love using the solution. It has...

Aug 2021
||
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CIO

The system's referral management is working well, and its satisfaction surveys give us feedback on...

Aug 2021
||
(0)
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CIO

The support that we have received while deploying the system has been great. We have had multiple...

Aug 2021
||
(0)
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CIO

Some of the solution's technology is pretty new to the vendor. They aren't as proactive with the...

Aug 2021
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Manager

FollowMyHealth Mobile Patient Experience's biggest strength is what it is designed to do currently....

Jun 2021
||
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Manager

FollowMyHealth Mobile Patient Experience is limited in its abilities. That is its biggest downfall....

Jun 2021
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CIO

We have discontinued using the product. Allscripts failed to deliver functionality and support....

Feb 2021
||
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VP/Other Executive

I wasn’t really excited about the system, but then I was sold on it by the IT and marketing people...

Jan 2021
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VP/Other Executive

HealthGrid is very flexible. Their strength is that they are very quick to adapt their product to...

Jan 2021
||
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VP/Other Executive

If I could change anything in HealthGrid, I would probably change their ability to customize certain...

Jan 2021
||
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VP/Other Executive

Allscripts' system is so easy to use and is very intuitive. We don’t really have to train staff...

Jan 2021
||
(0)
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VP/Other Executive

Allscripts' system is easy for us to make updates to. We submit a help ticket for the changes we...

Jan 2021
||
(0)
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VP/Other Executive

I would like Allscripts' system to be able to upload a picture of a patient's insurance card and ID...

Jan 2021
||
(0)
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VP/Other Executive

The Allscripts product is good, and the implementation process is very good. So we get assigned a...

Jan 2021
||
(0)
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VP/Other Executive

Allscripts' product is the only product I have ever bought where the salespeople did not tell me it...

Jan 2021
||
(0)
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Manager

A patient can access the system on their computer or through an app on the phone. The solution is...

Dec 2020
||
(0)
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Manager

We are supposed to be able to do virtual visits through the platform. We have been working with the...

Dec 2020
||
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