FollowMyHealth Mobile Patient Experience (HealthGrid)
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Subject Expert
Adam Cherrington
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The vendor could make the product more intuitive. For example, if a patient has an appointment in...
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The product does a decent job with what it is supposed to do if it is implemented and onboarded on...
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The product only speaks with the EMR and does a good job.
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Allscripts has not done everything that they promised they would do. For example, Allscripts is...
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We have had some issues with the system, and we have had to escalate those issues to the vendor's...
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Allscripts tends to want to charge us for every little thing. They don't tell us ahead of time...
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The solution has helped us to achieve success so that we don't have data entry errors and we can...
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I want the solution to be able to scan insurance cards as part of a patient's check-in process. That...
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FollowMyHealth has been a great method of communication for some patients. They love being able to...
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It sounds like we get charged for a lot of things, but Allscripts tries to avoid charging for every...
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Some of our patients have a really hard time with FollowMyHealth. Some patients opened it up when we...
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There are just a couple of us in the office that use FollowMyHealth. We use it to send out...
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I am sure that we don't use the FollowMyHealth platform to its fullest capacity. There is a lot that...
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Before HealthGrid was purchased by Allscripts, they had a really compelling strategy but had a...
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We have frequent login challenges and network downtime. Some things are because of the HealthGrid...
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There is a lack of being able to status patient outreaches appropriately and a lack of flexibility...
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At this point, Allscripts is probably the only vendor that has real tenure in this space. We did an...
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I do the same things in the system that our end users do, and I love using the solution. It has...
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The system's referral management is working well, and its satisfaction surveys give us feedback on...
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The support that we have received while deploying the system has been great. We have had multiple...
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Some of the solution's technology is pretty new to the vendor. They aren't as proactive with the...
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FollowMyHealth Mobile Patient Experience's biggest strength is what it is designed to do currently....
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FollowMyHealth Mobile Patient Experience is limited in its abilities. That is its biggest downfall....
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