FollowMyHealth Mobile Patient Experience (HealthGrid)
Filtered view: All

Subject Expert
Adam Cherrington
Research Director
KLAS Research Director - Adam Cherrington
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
CEO/President

The vendor could make the product more intuitive. For example, if a patient has an appointment in...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The product does a decent job with what it is supposed to do if it is implemented and onboarded on...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The product only speaks with the EMR and does a good job.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Allscripts has not done everything that they promised they would do. For example, Allscripts is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had some issues with the system, and we have had to escalate those issues to the vendor's...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Allscripts tends to want to charge us for every little thing. They don't tell us ahead of time...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution has helped us to achieve success so that we don't have data entry errors and we can...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I want the solution to be able to scan insurance cards as part of a patient's check-in process. That...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

FollowMyHealth has been a great method of communication for some patients. They love being able to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It sounds like we get charged for a lot of things, but Allscripts tries to avoid charging for every...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some of our patients have a really hard time with FollowMyHealth. Some patients opened it up when we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are just a couple of us in the office that use FollowMyHealth. We use it to send out...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am sure that we don't use the FollowMyHealth platform to its fullest capacity. There is a lot that...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Before HealthGrid was purchased by Allscripts, they had a really compelling strategy but had a...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have frequent login challenges and network downtime. Some things are because of the HealthGrid...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There is a lack of being able to status patient outreaches appropriately and a lack of flexibility...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

At this point, Allscripts is probably the only vendor that has real tenure in this space. We did an...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I do the same things in the system that our end users do, and I love using the solution. It has...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The system's referral management is working well, and its satisfaction surveys give us feedback on...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The support that we have received while deploying the system has been great. We have had multiple...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Some of the solution's technology is pretty new to the vendor. They aren't as proactive with the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

FollowMyHealth Mobile Patient Experience's biggest strength is what it is designed to do currently....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

FollowMyHealth Mobile Patient Experience is limited in its abilities. That is its biggest downfall....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles