Paragon Clinicals
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Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
Commentary Summary
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User Commentary
Over the years, either the product has gotten better or we have gotten used to working with it....
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We implemented a module recently, and there are a lot of things that either don’t exist or cannot...
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I don’t think that the people at Allscripts feel empowered. They are stuck in a rigid support chain....
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I hope that within the next year, we can streamline things and improve our satisfaction.
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A lot of our pain points are because we didn't optimize the system. We didn't understand that taking...
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We had some staff members who didn't want to switch over to the product at first. They wanted to...
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The thing that our end users are most frustrated with right now is the speed of the system. We...
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We have always been very happy with the vendor's upgrades. The vendor is very responsive. Their...
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We feel that the vendor has been a great partner because of their proactive service. The product has...
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I have a peer at another organization that spends a lot of money for an EMR that doesn't allow them...
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The product was sold by McKesson and bought by Allscripts. We were promised there would be an...
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The Allscripts upgrade analysts need to have better communication to end users during the...
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Paragon Clinicals is actually made up of different subapplications. Other EMRs seem to have one...
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I wouldn’t say that it would be the wrong decision to stay on the Paragon system, but as our hosting...
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A lot of my angst with Allscripts is around support. When Allscripts bought Paragon from Mckesson,...
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With the hosting of the system by Allscripts, we were promised a lot, but they haven’t come through...
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We just moved to the newer version of the Paragon system, and it was one of the cleaner upgrades. We...
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The integration of the Paragon system into certain areas can be tough. We have vital sign...
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I have never liked the support because we cannot get ahold of anybody. We always have to leave a...
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The reporting is lacking in Paragon Clinicals. The canned reports don't work, and we have to pay...
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Paragon Clinicals is not that robust. It has a difficult, complicated build and testing process. The...
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Paragon Clinicals is easy for the front-end user. Our staff members don't have any of the problems...
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Since McKesson moved to Allscripts, the vendor's biggest downfall has been support. It has gone from...
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Allscripts has done a lot of work on the clinical documentation piece. It looks a lot better from a...
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We have many outstanding problems and concerns related to patient safety, workflows, and...
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Allscripts lack the expertise to be able to customize. Their customer support is very poor. We put...
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I would never buy Paragon Clinicals again. Allscripts does not keep all promises at all. They do not...
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Paragon Clinicals is easy to use for end users. The interoperability has helped tremendously.
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I wouldn't buy Paragon Clinicals again. Modern EMRs are really about looking at population health...
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Allscripts owns the solution, and they understand that Paragon Clinicals makes integration...
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If someone were to go to Allscripts and ask to buy an EMR, Allscripts wouldn't sell that person...
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Allscripts' business model is to have the most reasonably priced EMR. Paragon Clinicals is very...
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It is difficult for us to recruit top-level providers when Paragon Clinicals is our EMR. The...
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I would buy the old Paragon Clinicals again, but I wouldn't buy the current system again. Paragon...
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Once people start using Paragon Clinicals, the system is very simple. Users can easily understand...
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Since we went live with Paragon Clinicals, we have a lot of answers where Allscripts just apologizes...
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The vendor’s support is very lazy. There really is no support. We can open a case, but we wait a...
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The only thing I like about Paragon Clinicals is that it looks good. There are so many issues that...
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My biggest complaint with Paragon Clinicals is the number of interfaces. The system just doesn't...
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Paragon Clinicals isn't easy for the bedside nurses to use because there are so many places to go....
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Allscripts took ownership of the product from McKesson. After the product was acquired, there was a...
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We do great with Paragon Clinicals because we have been on it for so long. The one complaint we get...
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One of my big complaints is that a lot of Allscripts tickets are taken care of by a lot of...
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We are moving from Paragon Clinicals to another EMR because our organization is standardizing our...
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I would not buy Paragon Clinicals again. Paragon Clinicals was a McKesson product that was meant for...
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We got some help from Allscripts when Paragon Clinicals was being implemented, but we had very...
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I would like to think Paragon Clinicals is not part of our long-term plans, but I am sure it is. I...
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The bugs that I come across are more quality based, like the system responding really slowly when we...
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From my standpoint, the application itself is pretty easy to use. But I am also very highly trained...
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Implementation issues are not the implementation team’s fault. Usually the issue is the support. If...
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We absolutely have people we can escalate to, and I give Allscripts credit for that. We have...
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When the government comes out with a new regulation, Allscripts gets on that as quickly as they can....
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The product itself probably meets expectations. If we need to do physician documentation, the system...
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Generally speaking, Allscripts doesn’t nickel-and-dime, but that is because I have an expectation of...
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If we keep after Allscripts and they hold up their end of the agreements, I think our satisfaction...
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