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Allscripts Professional EHR/PM - Small Practices
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User Commentary

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Manager

For educational purposes, the vendor has information about updates on something called Client...

May 2022
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Manager

We like the Allscripts system. In the past, we had a different product, but because of meaningful...

May 2022
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Manager

We have to report our immunizations to the state registry, and we do have a link set up where our...

May 2022
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Manager

If we have any issues that I can't troubleshoot on my own, I can quickly log on to the vendor's...

May 2022
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Manager

Allscripts’ executive involvement is good, but it is good only because I have spent a long time...

Jan 2022
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Manager

We never receive our money's worth with Allscripts. The system is really expensive, but we don't...

Jan 2022
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Manager

One reason I would recommend Allscripts is that the system is customizable. Allscripts does really...

Jan 2022
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Manager

Unless some really big thing happens and Allscripts drops out of graces in the industry or starts...

Jan 2022
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Manager

I am not happy with Allscripts’ support, but overall, I can get most of our issues resolved. My...

Jan 2022
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Manager

The biggest issue with offshore support is that the support people don't understand us well. When we...

Jan 2022
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Manager

Allscripts is very proactive at letting us know whether we can ePrescribe something or whether...

Jan 2022
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Manager

We do not have any unexpected costs relating to the EHR, but I negotiated the hell out of our...

Jan 2022
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Manager

Allscripts is always great with their education. I have no complaints about that. The education was...

Jan 2022
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Manager

We have been on Allscripts' system for such a long time that we have established our own workarounds...

Jan 2022
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Manager

Allscripts has an idea of where they want the product to go, but they are out of touch with where...

Jan 2022
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Physician

I don't know whether Allscripts avoids nickel-and-diming. They don't charge for many little things,...

Dec 2021
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Physician

Allscripts is always very attentive when we need something. They are proactive and try to stay well...

Dec 2021
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Physician

We are looking into a solution for patient intake. With COVID-19, we want to make appointments...

Dec 2021
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Physician

Allscripts didn't make changes when changes were made in the United States around dictation and how...

Dec 2021
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Physician

We are looking at remote patient monitoring and how that interacts with this product. Allscripts has...

Dec 2021
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Physician

Allscripts has a huge problem. They have too many products out there, and it is hard to know what...

Dec 2021
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Physician

Allscripts has never called us up proactively to say they could do something. There have been...

Dec 2021
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Physician

When I was at the Allscripts Client Experience event, the vendor was making claims about what their...

Dec 2021
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Physician

The EHR side is pretty robust. It is good and pretty solid. We have our server on-site, so we keep...

Dec 2021
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Manager

We have been using the solution for a while. I am sure that there are things available in it that we...

Oct 2021
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Manager

Allscripts tries to keep all of their promises.

Oct 2021
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Manager

We have been trying to get an interface between the solution and our state's system so that our...

Oct 2021
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Manager

Allscripts is willing to discuss anything with me, and they try to help me figure out new things. It...

Oct 2021
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Physician

We cannot understand the people we talk to from Allscripts' support. I would not recommend the...

Oct 2021
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Physician

Allscripts seems to be efficient on their practice management side. We would like the product to be...

Oct 2021
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Physician

I don't know the last time anybody from Allscripts reached out to us. We would like somebody to call...

Oct 2021
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Manager

The EMR still has too many options, add-ons, and third-party licenses, but Allscripts has made...

Sep 2021
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Manager

Allscripts has not updated their training for their new user interface that they implemented years...

Sep 2021
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Manager

The EHR is on-premises, uses SQL, is open standard, and is very easy to operate with internal...

Sep 2021
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Manager

Allscripts' eChart Courier service is great. The product automatically pulls our patient charts that...

Aug 2021
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Manager

The reporting is awful. The vendor specifically chose not to improve reporting so that people would...

Aug 2021
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Manager

Allscripts is a little behind the times. They have an outdated format, and they don't upgrade the...

Aug 2021
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Manager

We are fully immersed in the product, so it would be very hard to change over at this point. I would...

Aug 2021
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Manager

Allscripts provides no training whatsoever. It takes a good amount of time for somebody to really...

Aug 2021
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Manager

The vendor's phone support is from India. The support people can either be so lovely and absolutely...

Aug 2021
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Manager

The vendor’s service is not proactive at all. I wouldn't say they think outside the box at all....

Aug 2021
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Manager

Allscripts has been great at keeping the product current with the government mandates. Meaningful...

Jun 2021
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Manager

The EHR and the PM system work very well together. The flow of information back and forth between...

Jun 2021
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Nurse

The solution is a pretty good system. It is definitely more user friendly than Allscripts'...

Jun 2021
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Nurse

The biggest problem we have with Allscripts is they do a lot of random updates and changes, and they...

Jun 2021
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Nurse

Allscripts hasn’t kept promises. Things that were going to be available, like instant messaging in...

Jun 2021
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Nurse

Allscripts absolutely nickel-and-dimes us. If we add anything extra, there is a charge. When we add...

Jun 2021
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Manager

We are looking at other options because our physicians and staff members would like to just use one...

Jun 2021
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Manager

This solution is a great product for an organization's practice side.

Jun 2021
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Manager

Allscripts has some online training modules that we can use. As far as I know, they don't have any...

Jun 2021
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Manager

I don't know anything about Allscripts' management. Sometimes, when we try to contact our account...

Jun 2021
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Manager

I am very happy with Allscripts' product. It is a very good product. I have been on several...

May 2021
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Manager

I love the support that Allscripts has. I have someone I can call pretty much 24/7. I have called...

May 2021
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Manager

Allscripts is overpriced, but we get what we pay for, and I like having support. Their service is...

May 2021
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Manager

I would like it to be a little easier to teach people how to use the system. There was a training,...

May 2021
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Manager

Allscripts supports integration fairly well. I would like to see a little bit more interoperability...

May 2021
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