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For educational purposes, the vendor has information about updates on something called Client...
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We like the Allscripts system. In the past, we had a different product, but because of meaningful...
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We have to report our immunizations to the state registry, and we do have a link set up where our...
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If we have any issues that I can't troubleshoot on my own, I can quickly log on to the vendor's...
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Allscripts’ executive involvement is good, but it is good only because I have spent a long time...
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We never receive our money's worth with Allscripts. The system is really expensive, but we don't...
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One reason I would recommend Allscripts is that the system is customizable. Allscripts does really...
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Unless some really big thing happens and Allscripts drops out of graces in the industry or starts...
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I am not happy with Allscripts’ support, but overall, I can get most of our issues resolved. My...
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The biggest issue with offshore support is that the support people don't understand us well. When we...
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Allscripts is very proactive at letting us know whether we can ePrescribe something or whether...
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We do not have any unexpected costs relating to the EHR, but I negotiated the hell out of our...
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Allscripts is always great with their education. I have no complaints about that. The education was...
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We have been on Allscripts' system for such a long time that we have established our own workarounds...
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Allscripts has an idea of where they want the product to go, but they are out of touch with where...
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I don't know whether Allscripts avoids nickel-and-diming. They don't charge for many little things,...
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Allscripts is always very attentive when we need something. They are proactive and try to stay well...
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We are looking into a solution for patient intake. With COVID-19, we want to make appointments...
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Allscripts didn't make changes when changes were made in the United States around dictation and how...
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We are looking at remote patient monitoring and how that interacts with this product. Allscripts has...
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Allscripts has a huge problem. They have too many products out there, and it is hard to know what...
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Allscripts has never called us up proactively to say they could do something. There have been...
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When I was at the Allscripts Client Experience event, the vendor was making claims about what their...
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The EHR side is pretty robust. It is good and pretty solid. We have our server on-site, so we keep...
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We have been using the solution for a while. I am sure that there are things available in it that we...
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Allscripts tries to keep all of their promises.
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We have been trying to get an interface between the solution and our state's system so that our...
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Allscripts is willing to discuss anything with me, and they try to help me figure out new things. It...
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We cannot understand the people we talk to from Allscripts' support. I would not recommend the...
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Allscripts seems to be efficient on their practice management side. We would like the product to be...
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I don't know the last time anybody from Allscripts reached out to us. We would like somebody to call...
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The EMR still has too many options, add-ons, and third-party licenses, but Allscripts has made...
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Allscripts has not updated their training for their new user interface that they implemented years...
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The EHR is on-premises, uses SQL, is open standard, and is very easy to operate with internal...
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Allscripts' eChart Courier service is great. The product automatically pulls our patient charts that...
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The reporting is awful. The vendor specifically chose not to improve reporting so that people would...
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Allscripts is a little behind the times. They have an outdated format, and they don't upgrade the...
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We are fully immersed in the product, so it would be very hard to change over at this point. I would...
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Allscripts provides no training whatsoever. It takes a good amount of time for somebody to really...
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The vendor's phone support is from India. The support people can either be so lovely and absolutely...
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The vendor’s service is not proactive at all. I wouldn't say they think outside the box at all....
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Allscripts has been great at keeping the product current with the government mandates. Meaningful...
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The EHR and the PM system work very well together. The flow of information back and forth between...
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The solution is a pretty good system. It is definitely more user friendly than Allscripts'...
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The biggest problem we have with Allscripts is they do a lot of random updates and changes, and they...
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Allscripts hasn’t kept promises. Things that were going to be available, like instant messaging in...
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Allscripts absolutely nickel-and-dimes us. If we add anything extra, there is a charge. When we add...
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We are looking at other options because our physicians and staff members would like to just use one...
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This solution is a great product for an organization's practice side.
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Allscripts has some online training modules that we can use. As far as I know, they don't have any...
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I don't know anything about Allscripts' management. Sometimes, when we try to contact our account...
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I am very happy with Allscripts' product. It is a very good product. I have been on several...
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I love the support that Allscripts has. I have someone I can call pretty much 24/7. I have called...
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Allscripts is overpriced, but we get what we pay for, and I like having support. Their service is...
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I would like it to be a little easier to teach people how to use the system. There was a training,...
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Allscripts supports integration fairly well. I would like to see a little bit more interoperability...
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