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User Commentary
Relationship
Veradigm is incredibly reactive. If we have a large-dollar outsourced firm, we expect them to be...
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Value
Most of the fees are based on collection dollars. Anything beyond that is ticky-tacky. For every...
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Services
We get decent reporting as part of the package, and that is nice. We get better reporting than a lot...
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Loyalty
We are in the process of leaving Veradigm because not a lot of pieces are going well. The firm's...
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Relationship, Relationship, Services, Services
Veradigm has key players who work at a great pace. They are also committed to bringing in the most...
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Relationship, Relationship, Operations, Operations
There is definitely always room for growth. I am very familiar with the team that works on our...
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Relationship, Relationship
I feel like people from Veradigm at a certain level are very involved, but some high-level people...
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Relationship, Relationship
We have an account representative that we meet with regularly. We have a dashboard with our key...
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Relationship, Operations
The firm has recently offered us a new thing for clean claims, but I haven’t seen anything in place...
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Relationship, Relationship, Operations
I wish the firm brought things to our attention instead of us bringing things to their attention. I...
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Value, Value
The firm charged us a flat rate on our collections, whether they collected or we collected. Most of...
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Relationship, Relationship
We had one person from the firm who was very good and very honest, but they were the only one I...
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Relationship, Relationship, Operations, Operations
We had a lack of follow-through from the firm. When issues were discovered, we asked the firm...
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Relationship, Relationship, Value
Veradigm meets my expectations, but they do not consistently exceed them. Exceeding expectations...
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Relationship, Relationship
Our experience with Veradigm has been fairly good, despite the fact that they went through some...
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Relationship, Relationship
One of Veradigm’s biggest strengths is their size; they have been around, and they are a...
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Relationship, Relationship, Value
Veradigm could work more on their solutions. We always have people saying they are an Allscripts...
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Operations, Operations, Services, Services
One of the best things Veradigm did for our revenue cycle management when we switched to their model...
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Value
When we initially signed up for Veradigm, we got a package, and they gave us several things. Some of...
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Services, Services, Services
Veradigm mainly posts our payments and submits and appeals claims. Insurance companies deny things...
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Relationship, Relationship, Relationship
I like Veradigm’s partnership with us. We are in constant communication with them, and they never...
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Value, Value, Value
Veradigm takes a percentage of our collections, and that is a win-win. The more the firm collects,...
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Relationship, Relationship, Relationship
There are two high-level people at Veradigm that we work with, and we love them to death. They have...
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Services, Services, Services
There are some strategic things I would like to see from Veradigm in terms of what they are...
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