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Sunrise Acute Care (Global) Commentary
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Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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User Commentary

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CMIO

Loyalty, Product

We like the personalized templates for clinical documentation in Sunrise Acute Care. The system...

Mar 2024
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(0)
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Analyst/Coordinator

Operations, Product

Sunrise Acute Care meets some needs. There is room for improvement in terms of integration. I wish...

Feb 2024
||
(0)
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Analyst/Coordinator

Product

The product is good for smaller sites. For larger sites with high volume, there needs to be some...

Feb 2024
||
(0)
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CMIO

Product

Sunrise Acute Care has been very good, but the vendor hasn't kept up with technology. The system has...

Nov 2023
||
(0)
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CMIO

Product

The vendor does everything in parts, so the system feels like it is a bunch of pieces put together...

Nov 2023
||
(0)
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CMIO

Value

Every time we have to upgrade the system, there are significant charges. Also, anytime we want to...

Nov 2023
||
(0)
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CMIO

Operations, Product

We did an upgrade in the system that broke some things, so we can't do things as efficiently as we...

Nov 2023
||
(0)
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CMIO

Loyalty, Relationship

Altera Digital Health isn't happy that we are leaving them, so they aren't really doing anything for...

Nov 2023
||
(0)
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Manager

Product

Overall, as an electronic health record, Sunrise Acute Care consolidates our lab system and our...

Aug 2023
||
(0)
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Manager

Operations, Product, Value

If I were talking to a peer about things they could do to be successful in utilizing the product, I...

Aug 2023
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(0)
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COO

Relationship

Altera Digital Health used to have a greater presence in our region. They seem to be losing ground...

Jun 2023
||
(0)
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COO

Loyalty

Allscripts sold off some of the core products from their portfolio, and Altera Digital Health now...

Jun 2023
||
(0)
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COO

Loyalty, Relationship

I don't know what Altera Digital Health is doing to deliver new or improved resources to the market....

Jun 2023
||
(0)
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COO

Relationship

Our clinicians like the product. The vendor has good customers who are great references and create a...

Jun 2023
||
(0)
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COO

Value

Altera Digital Health's prices can't be beaten. That significantly sets the vendor's cost of entry,...

Jun 2023
||
(0)
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COO

Product

Altera Digital Health has built good clinical sets, and those work. The vendor has about 80% of what...

Jun 2023
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14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
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Winning in the Global (non-US) EMR Market
15 May 20    |   Everton Santos and Jonathan Christensen
The Global (non-US) EMR Market Share Report is one of the more labor-intensive reports that KLAS publishes. But for six years, the data in this report has been the best and most easily digestible glob
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Insights from the Global (non-US) EMR Implementations Report
18 September 19    |   Everton Santos
Traveling to non-US regions, we encountered questions about how well certain vendors do in terms of implementations, costs, scope, go-live timelines, and so on. The concerns mainly centered on clinica
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A Look at the Global (Non-US) EMR Market Share in 2019
17 June 19    |   Everton Santos
The Global (non-US) EMR Market Share 2019 report is a way for us and providers to understand where other healthcare organizations throughout the world are making their investments in terms of HIT spen
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Related Reports
Performance
KLAS article icon
Asia/Oceania EMR 2022
21 December 22    |   Everton Santos and Jonathan Christensen
As healthcare organizations have come out of the peak of the COVID-19 pandemic, EMR purchase decisions in Asia have ramped up. In Oceania, most public hospitals have an EMR in place, but purchase energy remains high since many public and private provider organizations are planning large-scale purchases of go-forward EMRs. This report—KLAS’ first focused exclusively on Asia and Oceania—highlights (1) market share and vendor energy in recent EMR purchase decisions and (2) vendor performance in each region based on client feedback and experience. The chart below offers a high-level view of vendors’ overall performance.
Performance
KLAS article icon
European EMR 2022
05 April 22    |   Eder Lagemann and Sidney Tate
In the past few years, there has been significant merger and acquisition (M&A) activity among EMR vendors who market in Europe as well as significant purchasing activity by healthcare organizations, creating one of the world’s most dynamic EMR markets. From 2016–2020, KLAS validated over 300 EMR decisions impacting over 1,200 inpatient facilities (comprehensive data for 2021 purchases not yet available). Using this data and customer feedback from 100 organizations, this report examines the customer satisfaction, market share, and recent market energy of European EMR vendors and evaluates which are best meeting customer needs in this competitive market.



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