Sunrise Acute Care (Non-US)
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Everton Santos
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VP/Other Executive

Allscripts would welcome a larger hospital as long as the customer could afford the solution....

May 2022
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VP/Other Executive

In comparison to when we started, the vendor has had a reduction in experienced people on their...

May 2022
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VP/Other Executive

All of the activities that we were planning on doing have been delayed because the vendor doesn’t...

May 2022
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VP/Other Executive

The vendor's announcement about the sale of their products to Harris Computer Corporation came to us...

May 2022
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Manager

The system works well enough, and it is fine for the things that we use it for. The one thing about...

Mar 2022
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Manager

We have upgraded the system many times, and it would be nice if we could have the same engineer work...

Mar 2022
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Manager

The system doesn't go down very often. Allscripts is a big organization, so their support people...

Mar 2022
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Manager

The vendor's executives are involved, even for upgrades. They seem to be very engaged with their customers....

Mar 2022
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Manager

If I were to make the decision today, I would probably choose to buy this system again. Sunrise...

Mar 2022
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Manager

It is fair to say that the vendor doesn't charge us for every little thing. We have an agreement...

Mar 2022
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CMIO

The product has a good user interface for clinicians. The product is intuitive and easy to use.

Mar 2022
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CMIO

It would be nice if Allscripts were more flexible and responded more quickly to our requests for...

Mar 2022
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Analyst/Coordinator

The only downside of Sunrise Acute Care is the visit-record review tab. It is slow to open. It could...

Feb 2022
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Analyst/Coordinator

When we first got Sunrise Acute Care, there was a lot of pushback from our nursing staff and...

Feb 2022
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Analyst/Coordinator

If the vendor made some improvements to meet our team's needs, I would definitely choose the product...

Feb 2022
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Analyst/Coordinator

From a patient care perspective, our staff like Sunrise Acute Care. It is easy to use, and the...

Feb 2022
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Analyst/Coordinator

Sunrise Acute Care communicates with our other systems, and there are usually no issues with that....

Feb 2022
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Manager

Unfortunately, Sunrise Acute Care is being decommissioned at our organization. It is being replaced...

Feb 2022
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Manager

I would absolutely buy Sunrise Acute Care again. It is very scalable, robust, and stable. We have...

Feb 2022
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Manager

I would recommend Sunrise Acute Care without question. I never hear any complaints that we are not...

Feb 2022
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Manager

The level of technical support that we get from Allscripts is exemplary. The head of our TSC has...

Feb 2022
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Manager

We rely heavily upon Allscripts’ overseas monitoring team to identify emerging issues. From time to...

Feb 2022
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Director

A key thing that Allscripts could focus on is the mobility of the product itself. They have been...

Jan 2022
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Director

We want to keep Sunrise Acute Care because we have made it our system. If we must leave it, we will...

Jan 2022
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Director

I like that our relationship with Allscripts has been built over the years. Even though Allscripts...

Jan 2022
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Director

The product is very North American. We have seen Allscripts tailor it to areas outside of North...

Jan 2022
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Physician

We like the system's abilities for customization and configuration in organizing workflows. We can...

Dec 2021
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Director

Things are going reasonably well with Allscripts, but their problem is that they are inflexible. The...

Dec 2021
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VP/Other Executive

The look and feel of Allscripts' system is pretty good. The clinicians really like the system. I...

Nov 2021
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VP/Other Executive

A challenge with Allscripts is that they don't have an integrated patient administration system, so...

Nov 2021
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VP/Other Executive

As a company, Allscripts is interesting. Their team in the states is strategic. The way the teams...

Nov 2021
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VP/Other Executive

Allscripts has a very good product, but it is not a good fit in our market. The functionality served...

Sep 2021
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