Sunrise Ambulatory Care
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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CMIO

I wish that Sunrise Ambulatory Care's scheduling system were way more integrated. Right now, we have...

Feb 2022
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CMIO

Sunrise Ambulatory Care is definitely more developed than other solutions in its suite. I am saying...

Feb 2022
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CMIO

Doing documentation in Sunrise Ambulatory Care has never been efficient. Some of Allscripts' newer...

Feb 2022
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CMIO

Allscripts has always been a strong partner. In many ways, in our history of working with the...

Feb 2022
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Analyst/Coordinator

We get a certain amount of custom work included in our contract.

Feb 2022
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Analyst/Coordinator

We can interface both ambulatory and acute patients into any system we want. We get better...

Feb 2022
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Analyst/Coordinator

We are having an integration issue, but I am not sure where to place the blame for that. It might be...

Feb 2022
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Analyst/Coordinator

The first upgrade was a disaster. It was painful and took a long time. The last version upgrade we...

Feb 2022
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Director

The Sunrise system has a very open architecture. We can configure and modify the system as needed....

Feb 2022
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Director

The number of clicks is probably the biggest issue people have. Clinicians in particular have to get...

Feb 2022
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Director

We utilize a different EMR for a certain specialty. The integration between that product and the...

Feb 2022
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VP/Other Executive

Sunrise Ambulatory Care is a real challenge for clinicians. It is great to have an integrated...

Jan 2022
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VP/Other Executive

We have put a lot of work into the product. Part of that is a combination. We first purchased some...

Jan 2022
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VP/Other Executive

The system is less expensive than others, but it is awful.

Jan 2022
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VP/Other Executive

If Allscripts comes through with all that I need concerning logical structures for health issues, I...

Jan 2022
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VP/Other Executive

The product is not part of our long-term plans. The vendor has a long way to go with the system. I...

Jan 2022
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VP/Other Executive

The system is more open and has the potential to be better than other vendors' systems, such as...

Jan 2022
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VP/Other Executive

The vendor showed us some specialty technology that I was very impressed with. And then I asked the...

Jan 2022
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VP/Other Executive

Allscripts' products aren't solid when the vendor rolls them out. That seems to be a common thing...

Jan 2022
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Director

Allscripts' top executives are too far removed from their customers and their problems. Those...

Dec 2021
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Director

I really hate that we have to pay extra money for training. The solution already costs so much...

Dec 2021
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VP/Other Executive

The most important attribute Allscripts should focus on is interoperability. They are a little bit...

Dec 2021
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VP/Other Executive

Back when we initially implemented this system, we were given assurances that within a year of...

Dec 2021
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VP/Other Executive

When we discussed needing certain customizations with Allscripts, we spent a lot of time and hours...

Dec 2021
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VP/Other Executive

Allscripts is engaged, but they are in a defensive position rather than an offensive position. They...

Dec 2021
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VP/Other Executive

It would make a huge difference if Allscripts were more proactive. If we saw the effort, we could...

Dec 2021
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CIO

We have had some challenges with Sunrise Ambulatory Care, but all of our providers are seeing just...

Aug 2021
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CIO

We went through an implementation of another Allscripts solution that failed. Then Allscripts...

Aug 2021
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CIO

I would like to see Allscripts certify their applications on newer versions of Windows. They have an...

Aug 2021
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CIO

Vendor relations can always be a little better. I have spoken to Paul Black, but we haven't seen a...

Aug 2021
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CIO

The lesson learned was that it was a mistake to do the implementation through a staged approach...

Aug 2021
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CIO

Ambulatory EMRs are not Allscripts' forte. Sunrise Ambulatory Care requires a lot of customizations...

Aug 2021
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CIO

Allscripts' support has been fair to good. It is not terrible, but it is not stellar either....

Aug 2021
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CIO

Allscripts could improve their project management. They start down the road planning with us and...

Aug 2021
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