Amazing Charts EMR - Small Practices Comments

 

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Commentary Summary

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User Commentary

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CEO/President

ROI / Cost (care and feeding)

We feel like we are being nickel-and-dimed with Amazing Reminders. Amazing Charts offers a base fee,...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

Most of the training for Amazing Charts is self training. The training is great in that it is simple...

Apr 2019
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CEO/President

ROI / Cost (care and feeding)

I would really love to see Amazing Charts offer a more attractive price for cloud services. We are...

Apr 2019
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CEO/President

Implementation and Training

We would really love to see Amazing Charts EMR be a more fully integrated platform. Right now, we...

Apr 2019
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CEO/President

Other Observations & Comments

We are currently part of an organization that has multiple facilities, and we are all on different...

Apr 2019
 Helpful

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CEO/President

Service and Support

Amazing Charts' customer service is okay, but it isn't quite at the level that we would like. A big...

Apr 2019
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Manager

Functionality and Upgrades

As a small practice, we love Amazing Charts' EMR. We have been using it for years. Our server is not...

Apr 2019
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Manager

Interfacing and Integration

It is really easy to bridge Amazing Charts' EMR with all the other solutions we have. Results, HL7...

Apr 2019
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Manager

ROI / Cost (care and feeding)

I appreciate the ePrescribing ability that Amazing Charts' EMR has. We can check formularies and do...

Apr 2019
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Manager

Functionality and Upgrades

Amazing Charts does updates every few months, and every time that happens, there are a few bug...

Apr 2019
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Manager

Service and Support

Sometimes when we call Amazing Charts' support people, it takes them a day or two to get back to us...

Apr 2019
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Manager

Relationship

When Amazing Charts was small, we knew who owned the company and who ran it. They had their...

Apr 2019
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Manager

Functionality and Upgrades

Amazing Charts' EMR is very user friendly and easy to use. The system does everything that we need...

Apr 2019
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CEO/President

Lessons Learned

The product is still affordable for a small practice, and it does a good job. But I would not...

Apr 2019
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CEO/President

Implementation and Training

I really like how easy it is to teach new users how to use Amazing Charts EMR. It is a simple system...

Apr 2019
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CEO/President

ROI / Cost (care and feeding)

When we initially purchased Amazing Charts EMR, we paid a one-time cost that was a few hundred...

Apr 2019
 Helpful

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CEO/President

Interfacing and Integration

The connectivity with our billing services and another vendor's solution is problematic. Amazing...

Apr 2019
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CEO/President

Functionality and Upgrades

Overall, I like Amazing Charts EMR. But there is one thing that does not make any sense. I have to...

Apr 2019
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CEO/President

Functionality and Upgrades

The demographic information doesn't always move from the charting system to the PM system. I can...

Apr 2019
 Helpful

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CEO/President

ROI / Cost (care and feeding)

We are playing with the idea of moving to a new EMR. Amazing Charts EMR was initially very...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

There aren't any alerts in Amazing Charts EMR about whether there are new messages in the patient...

Apr 2019
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CEO/President

Implementation and Training

We learn a lot of functionality by trial and error. The webinars don't give us enough of a detailed...

Apr 2019
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CEO/President

ROI / Cost (care and feeding)

Amazing Charts nickel-and-dimes us, and that is just stupid and ridiculous. When we called and asked...

Apr 2019
 Helpful

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CEO/President

ROI / Cost (care and feeding)

Almost every interface costs us money, and we have to pay for these interfaces every year.

Apr 2019
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CEO/President

Sales and Contracting

I would like the practice management product to be part of a package deal. I don't like that the...

Apr 2019
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CEO/President

Functionality and Upgrades

There were some glitches that Amazing Charts fixed, and then the glitches came back. We get tired of...

Apr 2019
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CEO/President

Relationship

Every time that Amazing Charts has been sold, the quality of the product has gone down, and the...

Apr 2019
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CEO/President

Future Outlook

We are looking at switching both the EMR and the practice management product. I would like to get...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

Amazing Charts has never made any overt promises. The system does what it is supposed to do.

Apr 2019
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CEO/President

Implementation and Training

We don't pay for any training from Amazing Charts; we do all the training on our own. Sometimes we...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

Amazing Charts EMR operates pretty well compared to the bigger, higher-priced EMRs. Everything is...

Apr 2019
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CEO/President

Functionality and Upgrades

Amazing Charts EMR's report function is easier to work than our management software. I can run a...

Apr 2019
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Physician

Implementation and Training

Amazing Charts EMR is a good fit for us. The interface is easy and intuitive, especially for our...

Apr 2019
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Physician

Functionality and Upgrades

The decision-making aid is designed to stratify patients and reminders for health updates. That...

Apr 2019
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Physician

Future Outlook

Amazing Charts EMR is part of our long-term plans, unless our organization is taken over, and that...

Apr 2019
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Physician

Sales and Contracting

Amazing Charts really hasn’t made any promises, but they haven't said they were going to do anything...

Apr 2019
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Physician

Implementation and Training

We implemented Amazing Charts EMR ourselves. The vendor didn’t train us. I taught myself how to use...

Apr 2019
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Physician

Sales and Contracting

Amazing Charts EMR is cheap; it is the most affordable EMR that a clinic can get. Other EMRs are two...

Apr 2019
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Physician

Functionality and Upgrades

One thing I would like Amazing Charts to do is to interface their product with our state...

Apr 2019
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Physician

Service and Support

When I have had to call Amazing Charts for help, the support people have been great. We are usually...

Apr 2019
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Nurse

Other Observations & Comments

The system is cheap, but we get what we pay for.

Mar 2019
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Nurse

Functionality and Upgrades

The reporting is horrible, and the system isn’t integrated. It is only an EMR. Amazing Charts’...

Mar 2019
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Nurse

Technology

Interface lab values come in as PDFs. There are times when the interfaces from the labs don’t come...

Mar 2019
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Manager

Functionality and Upgrades

Amazing Charts' service is relatively good, and we don't really have many issues with the system. It...

Dec 2018
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Manager

Functionality and Upgrades

One issue that the physicians have is that the system doesn't split windows. They have to go from...

Dec 2018
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Physician

Technology

The current version of Amazing Charts' system is on the cloud, so it is upgraded constantly. No one...

Oct 2018
 Helpful

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Physician

Service and Support

We don't have any issues that we have to contact the vendor about. We haven't had problems in years,...

Oct 2018
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Physician

Implementation and Training

We haven't used any training services from Amazing Charts, although we wish we knew of some. That is...

Oct 2018
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Physician

Functionality and Upgrades

We want to be able to send electronic narcotic prescriptions with Amazing Charts' system. That might...

Oct 2018
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Manager

Functionality and Upgrades

We have used Amazing Charts' system for several years. Their recent change in ownership hasn't...

Apr 2018
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Manager

Other Observations & Comments

The price of Amazing Charts' EMR is very reasonable compared to other EMRs. The vendor keeps their...

Apr 2018
 Helpful

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Manager

Service and Support

It is very difficult to reach Amazing Charts' support people. We often have to leave a voicemail or...

Apr 2018
 Helpful

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Manager

Future Outlook

One of the main reasons we are moving away from using Amazing Charts' EMR is because they don't have...

Apr 2018
 Helpful

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CEO/President

ROI / Cost (care and feeding)

Most EMRs are expensive, but Amazing Charts EMR is cheap. We get a lot of bang for our buck. There...

Mar 2018
 Helpful

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CEO/President

Functionality and Upgrades

Amazing Charts EMR is very intuitive. It is easy to learn and very simple to use. The vendor moved...

Mar 2018
 Helpful

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CEO/President

Other Observations & Comments

Amazing Charts has been bought out twice, so we aren't confident that their support will remain...

Mar 2018
 Helpful

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CEO/President

Other Observations & Comments

Small practices are buffeted from all sides, so it would help if Amazing Charts could help us...

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

Amazing Charts EMR is pretty easy and user friendly. The learning curve is very small. Our new...

Jan 2018
 Helpful

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Manager

Service and Support

All in all, we are pretty happy with Amazing Charts EMR. It hasn’t really given us many issues....

Jan 2018
 Helpful

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Manager

Other Observations & Comments

Amazing Charts was just sold, so we are all hoping that nothing major will come down the pipeline...

Jan 2018
 Helpful

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Manager

Functionality and Upgrades

Our organization needs to generate some fairly specific and unique reports from Amazing Charts EMR....

Jan 2018
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VP/Other Executive

Functionality and Upgrades

When other facilities have to get data off of the Amazing Charts system to see how their patients...

Jan 2018
 Helpful

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VP/Other Executive

Technology

The physicians get knocked off a lot when they use the wireless connection. I don’t think the...

Jan 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have some issues with the coding in the Amazing Charts system. For example, if we are charting...

Jan 2018
 Helpful

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VP/Other Executive

Service and Support

When I have needed a little help, I found that every time I asked Amazing Charts a question, they...

Jan 2018
 Helpful

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Manager

Functionality and Upgrades

We are not very impressed with Amazing Charts EMR. It is easy to use, but it is cheap for a reason....

Nov 2017
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Physician

Functionality and Upgrades

I would buy Amazing Charts EMR again. In fact, we renewed our contract so that we could implement...

Nov 2017
 Helpful

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Physician

ROI / Cost (care and feeding)

One of the awesome things about Amazing Charts is that they don’t nickel-and-dime us. We only have...

Nov 2017
 Helpful

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Physician

Functionality and Upgrades

Amazing Chart’s support people are very responsive. Also, we can do our own training easily, so we...

Nov 2017
 Helpful

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Nurse

Implementation and Training

Amazing Charts' EMR is really easy to use. I am a newer nurse at the facility, and I missed some of...

Oct 2017
 Helpful

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