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Amazing Charts EMR - Small Practices Comments
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Subject Expert
Commentary Summary
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User Commentary
CEO/President
I am happy with the system and would probably keep it if it weren't for the nickel-and-diming....
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CEO/President
Within reason, Amazing Charts is pretty responsive when it comes to IT support. We were doing a type...
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CEO/President
Amazing Charts' service is not very proactive. I am always getting messages about webinars, but the...
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CEO/President
The product doesn't have a lot of bells and whistles, but it works perfectly fine. The system is...
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Physician
If someone asked me about Amazing Charts' solution, I would say it is inexpensive and simple. The...
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Physician
When it comes to the functionality meeting my needs, I would like the ability to track pain scores....
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Physician
I would like to actually get a callback from the ongoing support. Once the support people call back,...
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CEO/President
One issue that we have is that patients have a really hard time using the vendor’s portal. I want...
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CEO/President
If I were making the decision today, I would buy the product again. It was affordable for small...
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CEO/President
We don’t really interact with the vendor’s executives. We get low-level involvement. When the vendor...
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CEO/President
The vendor’s support isn’t timely. We can’t reach anyone right away. All that is available is a...
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CEO/President
The vendor has been unable to fix certain things. We have talked to them several times and aren’t...
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CEO/President
We have problems with the system connecting to other systems. It would be nice if the vendor had...
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CEO/President
The system is pretty easy to use, and the vendor’s service team keeps up with the changes in the...
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CEO/President
The vendor worked well with us during the COVID-19 crisis. They supported us.
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Manager
As far as charting goes, the solution is extremely easy. It is very user friendly.
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Manager
In terms of the billing side, such as pulling reports, there is a lot of room for improvement. If we...
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Manager
Whoever was over the support years ago, Amazing Charts needs to go back and get that person again. I...
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Manager
The tech support is a big issue. Had it not been so good in the beginning, I wouldn’t have anything...
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Physician
The product interfaces fine, but it doesn’t interface super well with our PM program. One particular...
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Physician
The product is a great value, but with the support, the ball often just gets passed around a lot,...
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