Amazing Charts EMR - Small Practices
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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CEO/President

Service and Support

Amazing Charts was raising their costs and charging us for things. The support costs kept going up...

Jun 2022
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CEO/President

ROI / Cost (care and feeding)

The Amazing Charts system is missing so many bells and whistles that other systems have. I bought it...

Jun 2022
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CEO/President

Service and Support

The IT support was good whenever we broke down or had something that didn't work. It was usually...

Jun 2022
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CEO/President

Relationship

Amazing Charts told us that upgrades were going to come, but then they got delayed. Amazing Charts...

Jun 2022
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CEO/President

Relationship

Our contact was very responsive. I was happy with the executive involvement.

Jun 2022
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Physician

Interfacing and Integration

Amazing Charts' solution is awful. There is a lack of interoperability even within the system. I...

Jun 2022
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Physician

ROI / Cost (care and feeding)

I don't know what Amazing Charts' objectives are or what their vision is, but the system hasn't...

Jun 2022
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Physician

ROI / Cost (care and feeding)

Amazing Charts was bought out by their new company a couple of years ago, and at that point, things...

Jun 2022
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Physician

Service and Support

The support people from Amazing Charts are pretty okay. If there is an issue, the support team lets...

Jun 2022
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Physician

Relationship

I don't think Amazing Charts has ever called us just to be proactive. There are bugs that the vendor...

Jun 2022
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CEO/President

Future Outlook

The hosted solution is not a viable solution for a midsize practice because it is too expensive. The...

May 2022
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CEO/President

Service and Support

It is very hard to get anyone on the phone. It is not impossible, but it is not easy.

May 2022
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CEO/President

ROI / Cost (care and feeding)

I am happy with Amazing Charts EMR in many ways, but the one big problem with it is that it is...

May 2022
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CEO/President

Functionality and Upgrades

The thing I like about Amazing Charts EMR is that it is intuitive and easy to use. I have never had...

May 2022
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CEO/President

Technology

Everything has to be web based nowadays, so to have a server-based solution is completely outdated....

May 2022
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Physician

ROI / Cost (care and feeding)

I have no unexpected costs.

May 2022
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Manager

ROI / Cost (care and feeding)

Amazing Charts has been very forthcoming about pricing. We usually know what we will have to pay....

Jan 2022
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Manager

Win/Loss - Why they were selected (by current clients)

We chose to go with Amazing Charts EMR because it was simple to use and relatively inexpensive. We...

Jan 2022
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Manager

Implementation and Training

When Amazing Charts does updates, they send out update lists, but we have to call a lot of times to...

Jan 2022
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Manager

Service and Support

We have not been able to get some of our billing issues resolved through Amazing Charts. When we...

Jan 2022
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