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Aspirion Revenue Integrity/Underpayment Services (SHP) Comments
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

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boyd.stewart@klasresearch.com

801-404-5435

 
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User Commentary

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VP/Other Executive

One of the things that we have been sending to the firm is when our payers are disallowing charges,...

May 2021
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VP/Other Executive

The firm's offering is a unique product offering by a very expert and talented group of people....

May 2021
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VP/Other Executive

Clearly, the work that the firm is doing for us is far above what I have seen from other vendors in...

May 2021
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VP/Other Executive

One thing that the firm could do to expand their business model is bring in clinicians to support...

May 2021
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Director

Aspirion’s industry expertise to develop a provider’s knowledge base is extraordinary, and they are...

May 2021
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Director

Aspirion doesn’t nickel-and-dime at all. In fact, there have been times where we might have...

May 2021
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Director

If we have an issue where a payer is going for a DRG downgrade and if we ask Aspirion for additional...

May 2021
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Director

Payers try to take extra pieces off to pay less. Aspirion is supportive of those extra things. They...

May 2021
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Director

We have definitely received our money's worth. We have another vendor who we kind of inherited, and...

May 2021
||
(0)
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Director

Aspirion is a very strong, honest, quality company. They go above and beyond, even when they may not...

May 2021
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Director

I like Aspirion because they have a team of attorneys that can help with the legal things that come...

May 2021
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Director

Aspirion came on-site for a training session with the nurses and then provided training to my...

May 2021
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(0)
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Director

All of the firm's consultants are attorneys, and the consultants provide all of the information that...

May 2021
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Director

A lot of the time, Aspirion has come back and shared information that I hadn't known or hadn't had...

May 2021
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(0)
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Director

Aspirion's executives are very involved. I work directly with the attorneys and the salesperson, and...

May 2021
||
(0)
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Director

The project is fairly straightforward. We have had maybe a discrepancy in timing, but Aspirion has...

Mar 2021
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(0)
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Director

Aspirion has the same players that I was dealing with before the purchase of SHP, but unless I...

Mar 2021
||
(0)
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Director

In terms of how the vendor executed, part of the execution was on our end. We had to get them up and...

Mar 2021
||
(0)
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Director

There has been a little tug-of-war in terms of our partnership with the vendor. They have a lot of...

Mar 2021
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(0)
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Director

We have a handful of vendors that we rank as vendors that we will never have a need or reason to...

Mar 2021
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(0)
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Director

In terms of our relationship with the firm, there are a lot of things that they probably could bill...

Mar 2021
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Director

We have been using Specialized Healthcare Partners, which is now Aspirion, for many years, I don't...

Mar 2021
||
(0)
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Director

We only use Aspirion for certain types of cases. We manually place cases with them that we identify...

Mar 2021
||
(0)
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Director

The vendor has offered training on certain topics. We were coordinating an on-site training, but...

Mar 2021
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Director

I consider our partnership to be strong because I can always go to the vendor. I talk about them...

Mar 2021
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Director

The team members I have are pretty good. Because we don’t give them a lot of business, there is...

Mar 2021
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VP/Other Executive

We use Aspirion as a supplement to our internal team, so when we are running out of options and we...

Mar 2021
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VP/Other Executive

We are pretty happy with what we have now with Aspirion, but I am always looking at other options...

Mar 2021
||
(0)
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VP/Other Executive

For the services that we have, Aspirion's prices are expensive. Thus far, though, Aspirion has been...

Mar 2021
||
(0)
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Analyst/Coordinator

Aspirion’s recovery rate has been very good considering the circumstances. The proof is definitely...

Mar 2021
||
(0)
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Analyst/Coordinator

The vendor’s secret sauce is that they have a person assigned to every appeal. They aren't just...

Mar 2021
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(0)
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Analyst/Coordinator

We have a contingency-based contract with Aspirion. They receive a certain percentage of what they...

Mar 2021
||
(0)
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Analyst/Coordinator

Aspirion has been a great business partner. We have plans for extending our scope of business with...

Mar 2021
||
(0)
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Analyst/Coordinator

Aspirion's executives are engaged with us and have stake in contract negotiations and regular...

Mar 2021
||
(0)
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VP/Other Executive

We would definitely use Aspirion's services again. We have negotiated our fee with the vendor, and...

Mar 2021
||
(0)
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Director

Aspirion does exceed our expectations at times. Aspirion bought SHP last year, but nothing has...

Mar 2021
||
(0)
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Director

Aspirion is consistent across the board. They are very good. Whatever they do, they do very well....

Mar 2021
||
(0)
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Director

My advice to Aspirion is to not let things slide and just keep up doing what they are doing. They...

Mar 2021
||
(0)
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VP/Other Executive

Aspirion is fantastic. They are subject matter experts, and they do a really good job. Their...

Mar 2021
||
(0)
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VP/Other Executive

We have a very effortless relationship with the vendor. They basically take the tasks we give them...

Mar 2021
||
(0)
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Director

I would absolutely buy the vendor's services again. We have used different companies in the past...

Mar 2021
||
(0)
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Director

What I like about SHP is they give us one contact person. I like that because we are not having to...

Mar 2021
||
(0)
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Director

The vendor does well with appeals. All in all, they do a good job. Sometimes, I think we could do a...

Mar 2021
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(0)
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Director

I would use the vendor's new name more often, but there is not enough brand awareness. I don’t even...

Mar 2021
||
(0)
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Director

The vendor does a nice report, and they let us know when they are seeing certain things. If they...

Mar 2021
||
(0)
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Director

I would absolutely recommend the vendor. They are very respectful and easy to deal with. I like...

Mar 2021
||
(0)
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VP/Other Executive

Aspirion has a very complex workstream in the area of medical necessity. If the insurance company...

Feb 2021
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(0)
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VP/Other Executive

Aspirion's technology and analytics platform is unbelievable. The vendor can predict how long it...

Feb 2021
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(0)
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VP/Other Executive

We deal with the top-tier executives at Aspirion. We have director-level and executive-level people...

Feb 2021
||
(0)
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VP/Other Executive

I have been in the same business for years, and I have worked with a lot of vendors. We used to do...

Feb 2021
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(0)
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VP/Other Executive

Aspirion's pricing is really competitive. They offer a specialized service that normally costs more....

Feb 2021
||
(0)
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VP/Other Executive

Aspirion is probably one of the most partner-based vendors we run into in the industry. I don't...

Feb 2021
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(0)
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VP/Other Executive

Aspirion provides really great education to our teams. The vendor not only manages our...

Feb 2021
||
(0)
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VP/Other Executive

The vendor delivers on what they say. The vendor has definitely not overpromised and underdelivered....

Feb 2021
||
(0)
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VP/Other Executive

I could only speak to the vendor's support when they were Specialized Healthcare Partners (SHP)....

Feb 2021
||
(0)
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VP/Other Executive

The vendor does the right thing even if the right thing doesn't benefit them. I saw an increase in...

Feb 2021
||
(0)
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VP/Other Executive

The vendor is fully transparent about their performance and findings. The vendor's performance...

Feb 2021
||
(0)
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Manager

The vendor is very fair as far as charging goes. They only charge us for the money that is due to...

Feb 2021
||
(0)
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Manager

The vendor has consistently exceeded our expectations. The vendor is just amazing. Most of the...

Feb 2021
||
(0)
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