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athenaPractice EMR
Filtered view: (Over 75 Physicians)

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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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CEO/President

The system has stayed more or less the same since I last spoke with KLAS. The vendor didn't really...

Jan 2022
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CEO/President

It is my understanding that the system is going to be phased out in the next few years, so then we...

Jan 2022
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CEO/President

When we are negotiating terms with the vendor, we have pretty good access to their executives. We...

Jan 2022
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(0)
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VP/Other Executive

athenahealth moved to a new medication management module this year, and that was extremely painful...

Jan 2022
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(0)
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VP/Other Executive

We were on paper previously, so the strength of the system is the ability to capture discrete data...

Jan 2022
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(0)
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VP/Other Executive

We are switching from athenahealth's EHR due to the limited development. Our concern around the...

Jan 2022
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(0)
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Analyst/Coordinator

The type of billing that our organization does couldn't be accommodated by the core product. We had...

Nov 2021
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(0)
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Analyst/Coordinator

Since we have had the product for so long, we are comfortable with it. It is a good system.

Nov 2021
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(0)
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Analyst/Coordinator

The product’s reporting functionality is the biggest thing that needs improvement. We need other...

Nov 2021
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Analyst/Coordinator

We opted to go the less expensive route, so we didn’t integrate athena’s EMR with their PM. We are...

Nov 2021
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CIO

The system is the broad support for a lot of specialties. The forms building has gotten better, but...

Sep 2021
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CIO

The vendor does well in supporting our HL7 and FHIR standards. The system allows us to integrate...

Sep 2021
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CIO

The system is limited in that its architecture is old and client server based. The technical...

Sep 2021
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CIO

The overall product quality is good and has improved with the athenahealth acquisition.

Sep 2021
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(0)
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VP/Other Executive

We have been athenahealth customers for a long time. athenaPractice EMR has stood the test of time...

Sep 2021
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VP/Other Executive

There are still some core deficiencies with athenaPractice EMR when it comes to usability,...

Sep 2021
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(0)
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Director

athenaPractice EMR is an older product and is hosted on premises or by a third party. It has...

Aug 2021
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CEO/President

I can’t imagine anybody buying athenaPractice EMR. athena would give a 1% endorsement to...

Jul 2021
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CEO/President

The end user implementation makes an enormous difference. Our implementation was years ago, and it...

Jul 2021
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(0)
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CEO/President

There is zero progress on replacing athenaPractice EMR because of some internal issues we are...

Jul 2021
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(0)
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Analyst/Coordinator

I have questions about the long-term viability of the product. The product has gone through...

Jun 2021
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(0)
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Analyst/Coordinator

athena could put more effort into the product's ease of use. I have heard from new providers who...

Jun 2021
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(0)
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Director

Our experience with the EMR is mixed. We are going through the migration of the new prescription...

Jun 2021
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(0)
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Director

When it comes to the new prescription model, athena should plan more and do more to understand the...

Jun 2021
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(0)
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Director

Right now, the system is part of our long-term plans. But there are sites that are at a certain...

Jun 2021
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(0)
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Director

At this point, athena doesn't keep all of their promises, but they are working on that. I hope that...

Jun 2021
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(0)
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Director

athena doesn’t provide us with much ongoing training. The training for the new prescription model...

Jun 2021
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(0)
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Director

The integration and interoperability are definitely getting better with the current version. athena...

Jun 2021
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(0)
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Director

The EMR is getting better. The vendor needs to focus on having an inclusive product that covers the...

Jun 2021
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(0)
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CMIO

We are using one of the older versions of the system, and athena has been kind enough not to sunset...

May 2021
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