Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Ambulatory EHR

athenaPractice EHR Commentary
Filtered view: All

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Ambulatory Ecosystem athenahealth Complete Look 2023
Ambulatory Ecosystem athenahealth Complete Look 2023
June 2023
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
CIO

Loyalty

athenaPractice EHR has degraded significantly over the last few years, starting with medication...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

athenahealth's EDI charges are going up. That is crazy. It is hard for us to feel like the vendor...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We have modified athenaPractice EHR for our practice pretty well, so it fits our physicians. Our...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

athenaPractice EHR could improve their medication alerts and make them a little easier. The program...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

Knowing what we know now, we would probably look at something a little different than athenahealth's...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have been thoroughly impressed with athenahealth's system. Our previous EHR was very lackluster....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We use an outside vendor to do our analytics. We feed all our clinical and financial data into that...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

It would be nice to have one integrated EMR that we could prescribe from.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

We have always had issues with the patient portal. Most of my parents don't use it. We were going to...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We have used athenaPractice EMR for many years. The vendor does timely upgrades, and the basic...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There are three areas that stand out about athenaPractice EMR that could be improved. The vendor...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are transitioning away from athenaPractice EMR and moving to another vendor's system. That system...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The system's ease of use could be better. I get calls about things in the system that aren't working...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Every time the system crashes, the vendor gets a log of that crash. However, they don't actually...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have a lot of third-party add-ons because athenaPractice EMR can't do certain things. The system...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product isn't an on-premises solution anymore. It is cloud based. If the product goes down, then...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

If we ever want any improvements or changes, we have to buy one of the vendor’s extra packages, and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

athenaPractice EMR has a lot of flexibility. We can build encounter plans so that we can make things...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The product should have more flexibility around the ICD-10 codes. It also takes a really long time...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

The vendor’s training isn’t focused or accessible enough. The vendor puts the onus of training on...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We don't speak to any higher-level people from athenahealth, but we do have a representative that we...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Defeating Clinician Burnout
29 September 21    |   Melanie Consolo
In an effort to help health systems combat clinician burnout and enhance wellness, KLAS held a panel during the Arch Collaborative Summit with 3 experts in the field.
Article
KLAS article icon
How Epic Is Working with the Arch Collaborative - Arch Summit 2021
27 August 21    |   Melanie Consolo
Epic’s work with KLAS has helped them learn the prime importance of personalization, shared governance, and training.
Article
KLAS article icon
Nurse Onboarding: Starting with Success in Mind
20 August 21    |   Dylan Kettering
I was intrigued by an Arch Collaborative Summit breakout session where Franciscan Health shared how they created a training program for their nursing staff.
Article
KLAS article icon
Physician Burnout and Virtual Scribes - Arch Collaborative Summit
28 July 21    |   Dylan Kettering
During the recent Arch Collaborative Summit, UW Health and AQuity Solutions presented on their partnership that addressed the administrative burden on physicians.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​