Atos Extensive IT Outsourcing Comments

 

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Commentary Summary

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User Commentary

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Manager

Project Results

Atos is a large outsourcing company, so they have a lot of bureaucracy built into their processes...

Feb 2018
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CFO

Relationship

We aren't as satisfied with the current management of Atos as we were with the previous management....

Jan 2018
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CFO

Other Observations

The help desk is great. The people do a great job there. The executive at our facility also does an...

Jan 2018
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CFO

Project Results

We have partnered with Atos for many years, and they have been steadily improving over time; they...

Nov 2017
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CFO

Relationship

We are very satisfied with Atos. We expanded our business relationship with them, and we usually do...

Nov 2017
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CNO

Future Outlook

Atos was our IT vendor for a while, but we moved away from them, and now we are engaging with a...

Oct 2017
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CNO

Other Observations

Barring issues with Atos' financial piece, Atos did pay attention. It was very important to me to...

Oct 2017
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CNO

Tools and Methodology

One of the things we were disappointed with Atos about was their inability to get a particular...

Oct 2017
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CNO

Relationship

The Atos executives worked mostly with our higher-up people. Atos executives were readily...

Oct 2017
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CNO

Tools and Methodology

Atos was lacking in terms of innovative tools and processes. We had challenges, issues, and...

Oct 2017
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CNO

Relationship

We felt nickel-and-dimed by Atos with the additional services, parts, and FTEs. Atos is very much a...

Oct 2017
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CNO

Win/Loss - Why they were selected (by current clients)

We went with a vendor like Atos in the first place because we needed someone who would be an expert...

Oct 2017
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CNO

Sales and Contracting

We were spending a lot of money, and there were a lot of things in our contract with Atos that were...

Oct 2017
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CNO

People and Knowledge

Atos' support knew what was going on and where people were with different things. The on-site Atos...

Oct 2017
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CMO

Project Results

I don’t think Atos has an efficient model. The issue is not really that they do a bad job; I am just...

Oct 2017
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CMO

Tools and Methodology

One downfall of Atos is that they seem to have a routine. They may be innovative in other areas, but...

Oct 2017
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CIO

Project Results

I was worried about the transition from Anthelio Healthcare Solutions to Atos, but Atos physically...

Oct 2017
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CIO

Relationship

Atos has really stepped up since the acquisition of Anthelio Healthcare Solutions. We have seen a...

Oct 2017
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