Atos IT Advisory Services
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Tools and Methodology
Atos is doing very well. They are responsive if we have questions, and they engage with us whenever...
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Project Results
The guidance we received from Atos was instrumental in making sure our implementation was successful....
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People and Knowledge
We engage with Atos' management team on a regular basis, and that has proven to be very fruitful.
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Project Results
Our customers are actually very happy with how we do things in the system now, and that is thanks to...
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Tools and Methodology
Atos' engagement is the best thing about them. They are responsive but sometimes a little...
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People and Knowledge
Atos is so responsive. Whenever I have a question or a need, they are right there. They keep all the...
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Relationship
Atos has been making amazing changes. It has been really great to work with them. When we ask for...
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ROI and Cost
In terms of cost, the firm has a good system for credits. We can purchase things and use the credits...
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Relationship
Atos knows our software pretty well, and their staff members are good. The firm has been very open...
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Relationship
Sometimes if the module doesn’t work because there is a little break, we are able to reach out to...
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Other Observations
We have always approached Atos for optimization opportunities rather than them approaching us. For...
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Project Results
We are not necessarily achieving outcomes, but that is because people would prefer in-person or...
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Tools and Methodology
Maybe the firm could improve their strategic ability if they had a community board. For example,...
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ROI and Cost
The work that Atos provides is expensive. They have adoption coaches as part of their value...
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Project Results
Thanks to Atos, our team felt prepared. We liked that we could get what we needed and that the...
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People and Knowledge
One key individual from Atos worked with us on-site. At one point, we were behind in our project,...
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People and Knowledge
Some of the Atos staff members are a good fit. They understand the hospital workflow, and they are...
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ROI and Cost
Atos has a good tool, and they have good analytics around their tool. However, the tool is really...
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Tools and Methodology
When Atos was preparing for our project, they probably underestimated our level of comfort with our...
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Relationship
The firm's executive involvement is perfect; the executives are very engaged. They have the same...
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Project Results
We had a project to do a few years ago that we couldn’t easily do ourselves, so we engaged Atos....
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ROI and Cost
Atos is not in the business to nickel-and-dime us. We have changed direction on the scope or made...
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People and Knowledge
I think Atos’ help desk could be a little more robust. The number of people seems to be pretty...
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Project Results
The firm has been helpful to us because they have allowed us to make sure that people are educated...
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Project Results
The firm didn’t underperform. They met our expectations and didn’t disappoint. When we met with the...
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Project Results
I would tell others that using Atos worked very well for us. They provided a user-friendly platform...
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People and Knowledge
A lot of our work with the firm was remote. That was really beneficial during the pandemic. The...
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Project Results
We would never have been able to accomplish what we did without Atos. If we didn't have Atos, then...
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Tools and Methodology
Atos was great at helping us fix things when we made mistakes, and they didn't nickel-and-dime us to...
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ROI and Cost
Years ago, we went to a conference and learned about Breakaway. It was a hefty investment initially,...
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Project Results
Atos' turnaround time is incredible. We told Atos some of what we would like to have with their...
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Relationship
Atos is extremely responsive to their customers' needs. I was really impressed with their customer...
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People and Knowledge
Atos really does help guide us. If we have a question on best practices for the industry, they...
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People and Knowledge
One of Atos' biggest strengths is their responsiveness. If there is an issue, I can shoot an email...
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Tools and Methodology
In terms of any limitations or recommendations for improvement for Atos, their actual software...
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Tools and Methodology
We have run into challenges with dashboards and reporting in Atos' system with our clinics. The...
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People and Knowledge
If we need a new report, Atos is super responsive. They have built new reports for us in a short...
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ROI and Cost
At the price we are paying right now, I would buy from Atos again, but at the price we were paying...
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Tools and Methodology
The Atos software platform could use updates and become more efficient. To exceed my expectations,...
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People and Knowledge
We have an account manager from Atos who is extremely involved, and we have a manager that is...
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Project Results
One outcome we had hoped to achieve with Atos that we haven’t seen yet is being able to flex to a...
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Tools and Methodology
If we were starting from the beginning with Atos, there may be greater value in other systems. Now...
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People and Knowledge
Atos is extremely responsive and flexible. They are willing to enhance their product based on our...
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People and Knowledge
We have gone through some staffing changes with Atos. They are getting a good handle on the changes,...
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Tools and Methodology
Often, it is very tough to get IT companies to give specifics about their successes with other...
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Tools and Methodology
Atos lets us drive the bus, and they help as a navigator in areas where they have been out there on...
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Project Results
Our goals are one and the same. We are focused on the success of the project, the project outcomes,...
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Tools and Methodology
I am very impressed with Atos. They have a unique focus in the IT industry. I have worked with the...
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People and Knowledge
Atos is somewhat unique in the IT industry because they listen very deeply to our needs. Atos makes...
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Project Results
Atos is prompt and on time. They don’t overpromise or underdeliver. Atos manages our applications...
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