Avaap Business Solutions Implementation Services Comments

 

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User Commentary

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Manager

Project Results

The project we are working on with Avaap is not going well. Right now, the project is a disaster. We...

Sep 2020
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Manager

Tools and Methodology

When it came to supply chain, the vendor was very good, but when it came to finance, the vendor was...

Sep 2020
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Manager

Relationship

The vendor did a little bit for us during the COVID-19 crisis. The vendor volunteered to help do a...

Sep 2020
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Manager

People and Knowledge

One project manager we had was awful, and without a good project manager, things kept going in a bad...

Sep 2020
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Manager

Relationship

Whenever we need ad hoc support, we reach out to Avaap. They are resolute in their charges. The main...

Sep 2020
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VP/Other Executive

Project Results

Avaap drove our change management strategy during the implementation of our new program. In terms of...

Aug 2020
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VP/Other Executive

Relationship

Avaap's teams have executed very well. We will look to Avaap for future implementations for sure....

Aug 2020
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VP/Other Executive

Project Results

We are looking at different products and different software. As far as implementers go, I would...

Aug 2020
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VP/Other Executive

Tools and Methodology

In terms of design, Avaap is basically supplementing all of our internal resources in almost every...

Aug 2020
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VP/Other Executive

Tools and Methodology

Avaap is very knowledgeable of the product, though maybe not quite as knowledgeable as when we were...

Aug 2020
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VP/Other Executive

Tools and Methodology

Avaap is a very good partner. They have been very good at listening to what it is we need to achieve...

Aug 2020
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VP/Other Executive

Tools and Methodology

With COVID-19, the project has been greatly scaled back until we get through this crisis. Avaap has...

Aug 2020
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Director

Tools and Methodology

We went with Avaap because they had the most implementations under their belt out of all the vendors...

Aug 2020
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Director

People and Knowledge

We kept certain Avaap people because of their backgrounds, skill sets, and knowledge. Those people...

Aug 2020
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Director

Tools and Methodology

Avaap stood out. We were doing a bunch of things and were revamping accounts based on new...

Aug 2020
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Director

ROI and Cost

Avaap doesn't avoid charging us for every little thing. We had some billing issues that I had to get...

Aug 2020
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Director

Tools and Methodology

Avaap doesn't consistently exceed our expectations. Maybe there was turnover between the salespeople...

Aug 2020
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Director

Relationship

Avaap's executives are very involved. They stay plugged in with our executives.

Aug 2020
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Director

People and Knowledge

Avaap has introduced opportunities for us to make some changes, and they have brought good...

Aug 2020
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Director

ROI and Cost

I would say there are expected outcomes that have not been realized yet with Avaap. We will not...

Aug 2020
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Director

Tools and Methodology

Avaap's methodologies for helping organizations with implementations are very thorough and allow the...

Aug 2020
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Director

People and Knowledge

In some areas, Avaap has more experience than other firms. The individuals that we have from Avaap...

Aug 2020
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Director

Relationship

We have a long-standing relationship with Avaap. They have great working relationships with our...

Aug 2020
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Director

ROI and Cost

If my colleagues were looking for a consulting firm in an area where Avaap had expertise, I would...

Aug 2020
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Director

Tools and Methodology

Avaap does a very good job of helping us think about our long-term strategy, not just the task at...

Aug 2020
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Director

Project Results

There are little things here and there with Avaap, but for the most part, they do really well. When...

Aug 2020
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CFO

Project Results

Avaap is doing a great job for us. The few wins that we have had are because of Avaap. They helped...

Jul 2020
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CFO

People and Knowledge

Avaap is doing a good job for us, but all of the consultants are expensive. Our main contact does a...

Jul 2020
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CFO

ROI and Cost

Avaap is pretty good about not nickel-and-diming. We have a flat rate of hours, and the vendor lets...

Jul 2020
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Director

Tools and Methodology

During the implementation, we had our usual go-live bumps, but the folks at our organization are...

Jan 2020
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Director

People and Knowledge

When we partnered with Avaap, we said that we wanted the implementation to be seamless. Initially,...

Jan 2020
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Director

Tools and Methodology

When we needed extra resources in certain areas, Avaap was able to bring those resources to the...

Jan 2020
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Director

Project Results

The Avaap team has been exceptional. The team members definitely have their strengths and have given...

Jan 2020
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Manager

Project Results

Things have gone well with Avaap helping us. We can easily get things done, and they seem to be able...

Sep 2019
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Manager

Relationship

If other people were looking to use Avaap, I would tell them to not be afraid to ask for concessions...

Sep 2019
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Director

Relationship

Avaap has helped us with upgrades, support, project management, and development. We pay a monthly...

Sep 2019
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Manager

Tools and Methodology

Our recent implementation with Avaap was a very good experience. They had a really good organization...

Aug 2019
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Manager

ROI and Cost

Avaap was very flexible about pricing. When representatives came on-site, they worked with us. We...

Aug 2019
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Manager

Tools and Methodology

Avaap knew the product and the industry. They provided best practices and enhancements that we...

Aug 2019
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Manager

Relationship

Avaap is very open and communicative and is very available when we need to talk to them. Avaap did...

Aug 2019
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Manager

Tools and Methodology

The processes with Avaap were great. I really enjoyed their business analysis tool. The final...

Aug 2019
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Manager

Tools and Methodology

One thing that Avaap needs to develop a bit more is their access to third-party experts. When we ran...

Aug 2019
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Manager

Tools and Methodology

Something that Avaap's competitors are doing is very intriguing and helpful. Avaap's competitors are...

Jul 2019
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Manager

Project Results

Avaap has exceeded my expectations. Avaap is able to help us without increasing our budget. Avaap...

Jul 2019
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Manager

Other Observations

What we are trying to do is new to everybody, even Avaap. Avaap is doing the best they can to...

Jul 2019
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Manager

Tools and Methodology

Avaap is growing rapidly, so they are putting more leadership in place. I see a little less...

Jul 2019
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Manager

Sales and Contracting

Avaap has been very fair about billing. I would absolutely buy their services again. We have been...

Jul 2019
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Manager

Project Results

We had some internal challenges, but they had nothing to do with Avaap. The challenge was moving to...

Jul 2019
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Manager

Project Results

I don't really know any areas that Avaap needs to improve. We use them for things that we don't...

Jul 2019
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Manager

Tools and Methodology

Avaap spent several hours training us and working with my group to get people up to speed. Avaap...

Jul 2019
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Manager

ROI and Cost

Avaap doesn't charge us for every little thing. In fact, that is one of the reasons that I use them...

Jul 2019
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Manager

People and Knowledge

Avaap's consultants are consistently well versed in what they do. Avaap has an internal support...

Jul 2019
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Manager

People and Knowledge

Avaap is always available, and they have always been available, even for a year or so after our...

Jul 2019
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Manager

Relationship

I meet with some of Avaap's executives every so often. That has been really helpful in terms of...

Jul 2019
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Manager

Tools and Methodology

There is always a discussion before we start a project. After Avaap gathers the facts and gets a...

Jul 2019
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Manager

Relationship

Avaap works really hard to get quality staff members. That is a challenge, and I understand that....

Jul 2019
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Manager

Sales and Contracting

I like the fact that Avaap is very patient on the contracting side. They watch their contracts too...

Jul 2019
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CIO

Tools and Methodology

We have had very good experiences with Avaap. We have latched onto a few good consultants, and a big...

Jun 2019
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CIO

Tools and Methodology

By and large, our experience with Avaap has been very good. Consulting firms have traditionally been...

Jun 2019
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Manager

People and Knowledge

Avaap was an excellent implementation partner. We had regular calls as a project team, and some were...

Mar 2019
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Manager

People and Knowledge

Avaap met our expectations. They were very good about when they introduced team members to our...

Mar 2019
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Director

Relationship

Avaap needs better communication between their team and my team. Avaap is doing a lot of detailed...

Mar 2019
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Director

Tools and Methodology

Avaap often focuses on solving specific problems and not necessarily on how to do things better....

Mar 2019
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Director

Project Results

Avaap didn’t do some of the tasks we gave them to do. There were just some oversights. They were...

Mar 2019
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VP/Other Executive

Tools and Methodology

When we work with anyone remotely on a big project, we have to have a project manager on our side...

Mar 2019
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VP/Other Executive

Project Results

Our implementation with Avaap turned out okay. I wouldn't say that the implementation was great, but...

Mar 2019
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VP/Other Executive

Project Results

Avaap helped build our ERP product, particularly the reports and payroll. They were also the liaison...

Mar 2019
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VP/Other Executive

People and Knowledge

Avaap did a lot of custom building and brought on resources for specific things. For example, when...

Mar 2019
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VP/Other Executive

Tools and Methodology

I like that Avaap personally met with our organization. The project manager worked remotely a lot...

Mar 2019
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CIO

People and Knowledge

Avaap provided trainers and builders, but those people weren't competent. We ended up having to go...

Mar 2019
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CIO

People and Knowledge

Avaap didn't have quality-level consultants to put on our project. We expected to have the skills of...

Mar 2019
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CIO

Tools and Methodology

Avaap simply doesn't know a good implementation from a bad one. For example, their idea of training...

Mar 2019
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CIO

Tools and Methodology

The executives at Avaap were engaged, but they didn't help. I had many calls with one of the...

Mar 2019
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CIO

Tools and Methodology

A fair amount of Avaap's challenge was around how well they were prepared by Infor. I don't think...

Mar 2019
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CIO

Tools and Methodology

Our plan was to use Avaap as an implementation partner. We knew that we were weak in terms of...

Mar 2019
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CIO

Tools and Methodology

Infor recommended Avaap as their leading implementor. Avaap probably had some reasonable...

Mar 2019
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CIO

Tools and Methodology

Avaap had a fixed-fee contract, and they stuck with that. However, they didn't provide sufficient...

Mar 2019
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CIO

Project Results

Avaap did a terrible job of managing our implementation project. I have heard similar things from...

Mar 2019
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Manager

Project Results

Avaap should continue to develop what they have been delivering because they are doing a good job....

Sep 2018
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Manager

Project Results

We partnered with Avaap on a multihospital implementation project. They trained our team and held...

Sep 2018
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VP/Other Executive

Future Outlook

We have used and will continue to use Avaap. They are excellent because they have experienced people...

Aug 2018
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VP/Other Executive

ROI and Cost

Avaap and their people are very flexible. They work with us to meet our scheduling requirements. We...

Aug 2018
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Analyst/Coordinator

People and Knowledge

We have used Avaap's services multiple times, and the vendor is very knowledgeable and versatile....

Jun 2018
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Analyst/Coordinator

Sales and Contracting

We never have a problem sending questions to Avaap after they leave. Other groups make us pay...

Jun 2018
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Analyst/Coordinator

Tools and Methodology

Avaap uses innovative tools for their service. They brought conversion programs of their own design...

Jun 2018
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Analyst/Coordinator

Tools and Methodology

We use a couple of Avaap's products. The vendor has been innovating, but we have to ask them about...

Jun 2018
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VP/Other Executive

People and Knowledge

Avaap’s consultants were great on supply chain. On the financial side, they were a little less...

Apr 2018
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VP/Other Executive

Other Observations

We didn’t really use innovative tools or processes from Avaap. Our project was unique. Certain...

Apr 2018<