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Avaap Business Solutions Implementation Services Comments
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Subject Expert
Commentary Summary
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User Commentary
CIO
Avaap is also pretty contractual and very straightforward. We haven’t gotten any surprise invoices.
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CIO
Avaap is a key partner for us, and we have a very extensive business case working with them that is...
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VP/Other Executive
I have pretty high expectations, but Avaap gets the job done for us. The big projects to move major...
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VP/Other Executive
Avaap is a lot better at getting things done than they are with strategy and strategically making...
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VP/Other Executive
Our experience working with Avaap’s staff and executives has been very good. Our partnership is...
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Manager
Our overall experience with Avaap is very, very good. I have worked with Avaap before, and I like...
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Manager
Avaap consistently exceeds my expectations. Avaap doesn't nickel-and-dime us. We have definitely...
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Manager
Avaap is very flexible. If we had an issue, they would be flexible enough to give us a hand...
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VP/Other Executive
All in all, working with Avaap was a very good experience. We had a couple of key folks who were...
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VP/Other Executive
We chose Avaap because they specialize in the system we were implementing. They are completely...
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VP/Other Executive
When we get a group of people working on a system, they start doing things their way, so we don't...
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VP/Other Executive
Avaap didn't nickel-and-dime us to death. I know they worked closely with our leadership and were...
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VP/Other Executive
I would 1000% employ Avaap's services again. I still stay in touch with one of their folks. We have...
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VP/Other Executive
There can be some challenges with directly accessing our software vendor's team, and that was an...
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VP/Other Executive
Avaap could have done a better job of communicating across workstreams. Communication was an issue...
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VP/Other Executive
We couldn't have had a better experience. Nobody wants to upgrade a system; it isn't a fun thing to...
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Manager
Even though we have had problems with Avaap, they have been a good partner. I have a call coming up...
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Manager
We use Avaap where we may not have the expertise we need. They have done that well. We used them for...
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Manager
We started off with Avaap in the project lead role. The way that our organization does things and...
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Manager
When COVID-19 started, we went from on-site consultants working with our teams to everybody working...
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CIO
Our overall experience was very good. We used Avaap to help frame things. We needed to do an...
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CIO
We had experience in implementing the product. Because of the costs and a lot of other things, we...
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CIO
There is always room for improvement, but I couldn't point to anything specific with Avaap. They...
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CIO
The consultants who we were exposed to really nailed the work. They did a really good job. We had a...
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Manager
We have different projects that go hand in hand. There is some overlap in staffing. Some people help...
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Manager
Avaap is very familiar with the software. When it comes to executive involvement, the executives are...
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CNIO
I would still recommend the vendor; Avaap is still the best of what is out there. If I were to...
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CNIO
The objective of one of our projects with the vendor was to update and make their tools current for...
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CNIO
The vendor did avoid charging us for every little thing. Wherever we underspent, the vendor would...
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CNIO
I would use the vendor's services again. The product we were implementing was lousy, so we really...
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CNIO
In the beginning, the vendor exceeded our expectations, but as the project elongated, we started to...
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CNIO
The vendor worked well to connect with the health system and made sure they were clear about where...
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CNIO
When I saw the proposal for the cost, my jaw dropped. It was a ridiculously large amount of money. I...
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CNIO
I don’t think the vendor did a good job of communicating and explaining to us all the things that...
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Manager
The project we are working on with Avaap is not going well. Right now, the project is a disaster. We...
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Manager
When it came to supply chain, the vendor was very good, but when it came to finance, the vendor was...
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Manager
The vendor did a little bit for us during the COVID-19 crisis. The vendor volunteered to help do a...
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Manager
One project manager we had was awful, and without a good project manager, things kept going in a bad...
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Manager
Whenever we need ad hoc support, we reach out to Avaap. They are resolute in their charges. The main...
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VP/Other Executive
Avaap drove our change management strategy during the implementation of our new program. In terms of...
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VP/Other Executive
Avaap's teams have executed very well. We will look to Avaap for future implementations for sure....
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VP/Other Executive
We are looking at different products and different software. As far as implementers go, I would...
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VP/Other Executive
In terms of design, Avaap is basically supplementing all of our internal resources in almost every...
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VP/Other Executive
Avaap is very knowledgeable of the product, though maybe not quite as knowledgeable as when we were...
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VP/Other Executive
Avaap is a very good partner. They have been very good at listening to what it is we need to achieve...
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VP/Other Executive
With COVID-19, the project has been greatly scaled back until we get through this crisis. Avaap has...
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Director
We went with Avaap because they had the most implementations under their belt out of all the vendors...
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Director
We kept certain Avaap people because of their backgrounds, skill sets, and knowledge. Those people...
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Director
Avaap stood out. We were doing a bunch of things and were revamping accounts based on new...
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Director
Avaap doesn't avoid charging us for every little thing. We had some billing issues that I had to get...
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Director
Avaap doesn't consistently exceed our expectations. Maybe there was turnover between the salespeople...
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Director
Avaap's executives are very involved. They stay plugged in with our executives.
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Director
Avaap has introduced opportunities for us to make some changes, and they have brought good...
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Director
I would say there are expected outcomes that have not been realized yet with Avaap. We will not...
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Director
Avaap's methodologies for helping organizations with implementations are very thorough and allow the...
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Director
In some areas, Avaap has more experience than other firms. The individuals that we have from Avaap...
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Director
We have a long-standing relationship with Avaap. They have great working relationships with our...
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Director
If my colleagues were looking for a consulting firm in an area where Avaap had expertise, I would...
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Director
Avaap does a very good job of helping us think about our long-term strategy, not just the task at...
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Director
There are little things here and there with Avaap, but for the most part, they do really well. When...
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CFO
Avaap is doing a great job for us. The few wins that we have had are because of Avaap. They helped...
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CFO
Avaap is doing a good job for us, but all of the consultants are expensive. Our main contact does a...
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CFO
Avaap is pretty good about not nickel-and-diming. We have a flat rate of hours, and the vendor lets...
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