Perfusor Space (PCA, Syringe)
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
I don't like the product's software. When we try to get the libraries updated, we have to go to...
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I don't remember any meetings where anyone brought up issues with additional costs. Some of the...
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The vendor is pretty good with support. If I call the vendor's support staff, the support I get is...
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The only thing that trips some people up in the Perfusor Space pump is that it goes in backward...
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We haven't done any ongoing training with B. Braun, but their initial training was superb.
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I like that the Perfusor Space pump pretty much walks us through everything that we need to do. It...
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I was very annoyed with the education our staff received from B. Braun. Their representatives come...
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We like the size of the Perfusor Space. It is a small hand pump that doesn’t get in the way of...
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We would like to see a syringe load. That would be useful.
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B. Braun is working very hard to identify what we need in the future and to find us a solution for...
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We would like to achieve bidirectional interoperability with our EHR. The issue had previously been...
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I would recommend the Perfusor Space to others with the caveat that they should probably speak to us...
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We have had the B. Braun pumps for years, and they suit our needs very well. The nice thing about...
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Part of the new software that B. Braun has put out is a whole process for changing out syringes when...
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For implementations, B. Braun comes on-site with a full team of field service engineers, clinical...
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I only wouldn't rate B. Braun's implementation higher because we don't yet have the ability to push...
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There was an update that led to a problem with our staff using the pumps incorrectly. We discovered...
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The Perfusor Space works fairly well. The implementation was great, and I felt supported. We haven't...
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There are at least a few specific executives or staff members at B. Braun's executive level that are...
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I don't think we can have the Perfusor Space pump in the docking station. It sticks out. It would be...
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The B. Braun pumps have been really, really great. We have only sent them out a few times in the...
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I actually have to call customer service, set up a time and date, and request information on updates...
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It is difficult to get parts for the Perfusor Space pumps to keep them operational. All the parts...
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There was an issue that was unresolved with B. Braun. I think the vendor did their best but never...
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We are satisfied with the integration of the Perfusor Space.
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The ease of use really could be better. I am sure the system isn't easy to build. We want...
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We use the system for syringe-driven infusions. We tend to use no more than two pumps at a time in a...
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During the initial purchase of the system, the representative from the vendor was very helpful and...
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Given what is available today, the technology is a little on the antiquated side for the system. We...
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When we got these pumps, we were afraid that they were going to be brittle and get broken fairly...
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The staff from B. Braun takes care of us. The pumps work really well, and I can't think of anything...
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We try to standardize certain types of equipment, and the Perfusor Space pump in particular is one...
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I have had some service issues, and since COVID-19, it has been really hard for anybody to keep a...
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Implementations and upgrades are not easy, and part of that has to do with the connectivity. Once we...
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I haven't seen any new technology for the pumps, but they are meeting my needs right now. I don't...
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We are proactive because we do preventative maintenance, but B. Braun’s service isn't proactive...
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We have trouble when we drop the Perfusor Space pumps. As long as we don't drop them and take really...
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Connectivity is a pain. The pump is not a simple plug-and-play device the way a lot of things are....
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It is hard to get parts, and on occasion, power supplies get broken. I bought a group of supplies...
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We are in the process of building integration between our EMR and the Perfusor Space pumps. B. Braun...
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Vendor promises are an oxymoron. B. Braun eventually keeps their promises, but B. Braun has...
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B. Braun is pretty thorough in their implementations. They have a good plan for upgrades and have...
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For the most part, the Perfusor Space pumps work as B. Braun promoted. The interface is pretty intuitive....
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I would buy the B. Braun pumps again. There are certainly pros and cons, but looking at the pump...
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We have made investments to standardize our pump platform, so we are committed to B. Braun. The...
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We don't run into problems with B. Braun charging us for changes, support, or things that we need. I...
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B. Braun is extremely responsive. We may not always get the answer that we want, but they always get...
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Because the B. Braun pumps and software are developed outside the US, there is a constant need to...
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B. Braun tells us about upgrades and preventative maintenance, but other than that, there is really...
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The Perfusor Space pumps are very limited in use for our organization, but they are still part of...
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The pumps are simple to fix, and the vendor provides good training. However, parts availability is a...
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The vendor keeps their promises. For example, they gave us a range of accuracy for delivery, and we...
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I haven't seen B. Braun try to nickel-and-dime us. Everything is a flat rate with them.
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B. Braun always has really good tech support available. B. Braun had a cyber alert come up against...
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B. Braun is part of our long-term plans. I wouldn’t see us transitioning to anything else at this...
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We have to go to B. Braun’s class in order to get their parts, and I understand that. But they don’t...
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Once these pumps were in-house, there were really no upgrades from a facility perspective. B. Braun...
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The syringe pump is nice because it can deliver a smaller dose or volume over 10–30 minutes. That...
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We rarely see a B. Braun representative.
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B. Braun is a German company, and they have a German mind-set in the way they approach and execute...
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We are mainly using the Perfusor Space syringe pumps. We have a couple of PCA pumps, but our folks...
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B. Braun’s executives are available quickly if we need something. We haven't needed to contact them...
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The vendor doesn’t charge for me to reach out to with questions and help me with various things...
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Our users have loved the Perfusor Space pumps from day one. We haven't really had any complaints all...
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When we first got the syringe pump, it wasn’t web based. We actually had to have a pharmacist from...
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The pump has a very strong medication library, which is the most important thing to our staff. The...
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The pumps break easily. The company is usually very quick to get replacements to us. If the vendor...
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We don't have any plans to replace the B. Braun pumps at this point. The pump is pretty simple to...
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There is one feature that end users don't love about the Perfusor Space pumps, and that is that the...
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It is simple to train someone to use the pump, but it is not very sophisticated; it is extremely...
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I have never had an issue with responsiveness or follow-up on problems we have had. B. Braun's...
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I would tell people looking at the B. Braun pump that it makes sense to invest in the wireless...
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We have a very strong working relationship with B. Braun. We have continuity with our sales...
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B. Braun tries to charge us for little things, but I don't let them because we manage expectations...
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The challenges for smaller Perfusor Space pumps are not as great as our other pumps. We have no...
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I am not very happy that we have to negotiate with B. Braun to train our biomed team. They repair...
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Everything we need for the B. Braun pumps is wildly expensive, but they have met our expectations,...
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We really haven't had any confusion about the product working as promoted. The product functions in...
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Our pumps are not connected to Wi-Fi. We have to update each pump individually, and that is very...
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If I had plenty of money, I would go with a different product. But if money were a factor, I would...
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B. Braun has very good customer service. It only took a few phone calls and educational tutorials to...
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The pump is very compact. I could have one pole and an abundance of pumps on that pole. The pump...
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We like B. Braun's priming option. We hook up the pump, get the fluid, and press the prime. The pump...
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We don't have the capability to scan a medication, scan the pump, and program the pump. That is...
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Nurses really like the feature in the Perfusor Space where we can actually program the pump prior to...
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We purchased the Perfusor Space because another vendor didn't make a syringe pump. Until that vendor...
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Dealing with B. Braun lately has not been pleasant. We recently bought pumps and got information...
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We had a lot of issues with air-in-line alarms with our B. Braun pumps, and there was a steep...
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I don't think that B. Braun’s pumps are very friendly for our specialty. We don’t have the ability...
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There were changes in functionality in the software upgrade that B. Braun didn't share with us....
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B. Braun’s pump is relatively easy to use, but it doesn't have a keyboard; it just has a scrolling...
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We have access to people we can escalate issues to, but they are very slow to respond.
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Whether I would buy B. Braun’s product again really depends. If we were buying it just for our OR,...
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With B. Braun, we bought a solution that wasn't wireless and that doesn't allow for simple data...
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