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Perfusor Space (PCA, Syringe)
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Jackson Tate
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Smart Pumps 2022: Where Are Organizations Investing for the Future? (A Decision Insights Report)
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March 2022
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User Commentary

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Director

Technology

We have had minimal problems with the pumps. The pumps have been very intuitive and rock solid. We...

Jan 2023
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Director

Relationship

I have made a variety of contracts at B. Braun, and the vendor has been positive to work with for...

Jan 2023
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Manager

Functionality and Upgrades

I like how I can set limits in the back of the system to meet protocols and things like that. I like...

Dec 2022
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Manager

Other Observations & Comments

Our health system is fairly large, and it has been difficult to get all of the necessary players in...

Dec 2022
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Manager

Service and Support

I would have liked more help on the biomed side of things, especially with the people who had fixed...

Dec 2022
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Director

Technology

We had an issue where we were getting alarms that B. Braun tied back to a sensor on the syringe...

Dec 2022
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Director

Technology

An opportunity for improvement would be a better way to secure the pumps for transport purposes. The...

Dec 2022
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Manager

Relationship

B. Braun has a very responsive team. We can tap into specific account managers. We really like that...

Nov 2022
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Manager

Other Observations & Comments

We have taken ongoing training on ourselves as an organization. That is not to say that B. Braun...

Nov 2022
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VP/Other Executive

Relationship

If the vendor has a vision, they haven't communicated it with me. The vendor's things are working...

Nov 2022
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Director

Technology

The drug libraries in the Perfusor Space are small and work well in transport. If we drop the pumps,...

Nov 2022
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Director

Interfacing and Integration

We are currently not integrating the pumps and our EMR because the pumps do not have that...

Oct 2022
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Director

Implementation and Training

B. Braun has great ongoing training. We call them all the time.

Oct 2022
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Manager

Functionality and Upgrades

B. Braun’s product is very easy for our nurses to use. It seems a lot easier for the nurses to find...

Oct 2022
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Manager

Relationship

We have had some high-level people from B. Braun involved in and even leading some of our projects....

Oct 2022
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VP/Other Executive

Functionality and Upgrades

The pumps function well and are solid. We like the size and reliability of the pumps, and they are...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

When we work with B. Braun on an upgrade, we feel like it is the first time they have ever done the...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

Unfortunately, the reality of the pumps is that it takes a long time to get new software and...

Sep 2022
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VP/Other Executive

Relationship

The vendor is responsive if we get ahold of them, but if we didn’t hound them, they would never tell...

Sep 2022
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VP/Other Executive

Service and Support

The support team doesn’t always get us where we want to go, but they are available, and they help us....

Sep 2022
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Director

Service and Support

The vendor has pretty much held up their end of their bargain. They have implemented everything that...

Sep 2022
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Director

Technology

The size of the pump is a great asset, even to the users. It is not overly heavy like some other...

Sep 2022
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Director

Technology

When we eject the patient tube, we have to push on the end, and then the door opens up and the tube...

Sep 2022
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Director

Functionality and Upgrades

We would never consider B. Braun’s base solutions. In addition, their product offering is not as...

Aug 2022
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Director

Future Outlook

There is nothing on the horizon for replacing the B. Braun pumps because they are for a very...

Aug 2022
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Director

Interfacing and Integration

In terms of integration, it is not as if the vendor is discouraging us; they are promoting that next...

Aug 2022
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Physician

Service and Support

Whenever I have needed support, the support team has never been bad. The service people have been...

Jul 2022
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Physician

Functionality and Upgrades

B. Braun really has had a great relationship with us. We have had a variety of other infusion pumps...

Jul 2022
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Manager

Functionality and Upgrades

The Perfusor Space is a good product that meets our needs. B. Braun supplies us with new units when...

Jul 2022
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Manager

Service and Support

We would like B. Braun to try to reduce user errors and the physical damage that have been...

Jul 2022
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Analyst/Coordinator

Technology

The one thing we have noticed with the syringe pumps is that when we used another brand before, that...

Jul 2022
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Analyst/Coordinator

Implementation and Training

The process for EMR automated programming and documentation is going well. The process is taking...

Jul 2022
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Analyst/Coordinator

Lessons Learned

The nice thing about B. Braun is that they don't have as many recalls and vulnerabilities reported...

Jul 2022
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Director

Functionality and Upgrades

I don't like the product's software. When we try to get the libraries updated, we have to go to...

Apr 2022
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Director

ROI / Cost

I don't remember any meetings where anyone brought up issues with additional costs. Some of the...

Apr 2022
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Director

Service and Support

The vendor is pretty good with support. If I call the vendor's support staff, the support I get is...

Apr 2022
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Manager

Technology

The only thing that trips some people up in the Perfusor Space pump is that it goes in backward...

Mar 2022
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Manager

Implementation and Training

We haven't done any ongoing training with B. Braun, but their initial training was superb.

Mar 2022
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Manager

Functionality and Upgrades

I like that the Perfusor Space pump pretty much walks us through everything that we need to do. It...

Mar 2022
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Manager

Implementation and Training

I was very annoyed with the education our staff received from B. Braun. Their representatives come...

Mar 2022
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Manager

Functionality and Upgrades

We like the size of the Perfusor Space. It is a small hand pump that doesn’t get in the way of...

Mar 2022
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Manager

Other Observations & Comments

We would like to see a syringe load. That would be useful.

Mar 2022
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Manager

Relationship

B. Braun is working very hard to identify what we need in the future and to find us a solution for...

Mar 2022
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Manager

Interfacing and Integration

We would like to achieve bidirectional interoperability with our EHR. The issue had previously been...

Mar 2022
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Manager

Other Observations & Comments

I would recommend the Perfusor Space to others with the caveat that they should probably speak to us...

Mar 2022
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Manager

Functionality and Upgrades

We have had the B. Braun pumps for years, and they suit our needs very well. The nice thing about...

Mar 2022
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Manager

Functionality and Upgrades

Part of the new software that B. Braun has put out is a whole process for changing out syringes when...

Mar 2022
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Manager

Relationship

For implementations, B. Braun comes on-site with a full team of field service engineers, clinical...

Mar 2022
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Manager

Other Observations & Comments

I only wouldn't rate B. Braun's implementation higher because we don't yet have the ability to push...

Mar 2022
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Manager

Other Observations & Comments

There was an update that led to a problem with our staff using the pumps incorrectly. We discovered...

Mar 2022
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Manager

Functionality and Upgrades

The Perfusor Space works fairly well. The implementation was great, and I felt supported. We haven't...

Mar 2022
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Manager

Relationship

There are at least a few specific executives or staff members at B. Braun's executive level that are...

Mar 2022
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Manager

Functionality and Upgrades

I don't think we can have the Perfusor Space pump in the docking station. It sticks out. It would be...

Mar 2022
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Manager

Functionality and Upgrades

The B. Braun pumps have been really, really great. We have only sent them out a few times in the...

Mar 2022
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Manager

Service and Support

I actually have to call customer service, set up a time and date, and request information on updates...

Mar 2022
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Manager

Service and Support

It is difficult to get parts for the Perfusor Space pumps to keep them operational. All the parts...

Mar 2022
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Manager

Service and Support

There was an issue that was unresolved with B. Braun. I think the vendor did their best but never...

Mar 2022
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Manager

Interfacing and Integration

We are satisfied with the integration of the Perfusor Space.

Mar 2022
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Manager

Functionality and Upgrades

The ease of use really could be better. I am sure the system isn't easy to build. We want...

Mar 2022
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Physician

Functionality and Upgrades

We use the system for syringe-driven infusions. We tend to use no more than two pumps at a time in a...

Mar 2022
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Physician

Relationship

During the initial purchase of the system, the representative from the vendor was very helpful and...

Mar 2022
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Physician

Technology

Given what is available today, the technology is a little on the antiquated side for the system. We...

Mar 2022
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Manager

Technology

When we got these pumps, we were afraid that they were going to be brittle and get broken fairly...

Mar 2022
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Manager

Service and Support

The staff from B. Braun takes care of us. The pumps work really well, and I can't think of anything...

Mar 2022
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Manager

Future Outlook

We try to standardize certain types of equipment, and the Perfusor Space pump in particular is one...

Mar 2022
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Manager

Service and Support

I have had some service issues, and since COVID-19, it has been really hard for anybody to keep a...

Mar 2022
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Manager

Implementation and Training

Implementations and upgrades are not easy, and part of that has to do with the connectivity. Once we...

Mar 2022
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Manager

Functionality and Upgrades

I haven't seen any new technology for the pumps, but they are meeting my needs right now. I don't...

Mar 2022
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Manager

Relationship

We are proactive because we do preventative maintenance, but B. Braun’s service isn't proactive...

Mar 2022
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Manager

Technology

We have trouble when we drop the Perfusor Space pumps. As long as we don't drop them and take really...

Mar 2022
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Manager

Interfacing and Integration

Connectivity is a pain. The pump is not a simple plug-and-play device the way a lot of things are....

Mar 2022
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Manager

Service and Support

It is hard to get parts, and on occasion, power supplies get broken. I bought a group of supplies...

Mar 2022
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VP/Other Executive

Relationship

We are in the process of building integration between our EMR and the Perfusor Space pumps. B. Braun...

Mar 2022
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VP/Other Executive

Relationship

Vendor promises are an oxymoron. B. Braun eventually keeps their promises, but B. Braun has...

Mar 2022
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VP/Other Executive

Implementation and Training

B. Braun is pretty thorough in their implementations. They have a good plan for upgrades and have...

Mar 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

For the most part, the Perfusor Space pumps work as B. Braun promoted. The interface is pretty intuitive....

Mar 2022
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VP/Other Executive

Lessons Learned

I would buy the B. Braun pumps again. There are certainly pros and cons, but looking at the pump...

Mar 2022
||
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VP/Other Executive

Future Outlook

We have made investments to standardize our pump platform, so we are committed to B. Braun. The...

Mar 2022
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VP/Other Executive

ROI / Cost

We don't run into problems with B. Braun charging us for changes, support, or things that we need. I...

Mar 2022
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VP/Other Executive

Service and Support

B. Braun is extremely responsive. We may not always get the answer that we want, but they always get...

Mar 2022
||
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VP/Other Executive

Service and Support

Because the B. Braun pumps and software are developed outside the US, there is a constant need to...

Mar 2022
||
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Manager

Relationship

B. Braun tells us about upgrades and preventative maintenance, but other than that, there is really...

Mar 2022
||
(0)
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Manager

Future Outlook

The Perfusor Space pumps are very limited in use for our organization, but they are still part of...

Mar 2022
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(0)
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Manager

Functionality and Upgrades

The pumps are simple to fix, and the vendor provides good training. However, parts availability is a...

Feb 2022
||
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Manager

Relationship

The vendor keeps their promises. For example, they gave us a range of accuracy for delivery, and we...

Feb 2022
||
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Manager

ROI / Cost

I haven't seen B. Braun try to nickel-and-dime us. Everything is a flat rate with them.

Feb 2022
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Manager

Service and Support

B. Braun always has really good tech support available. B. Braun had a cyber alert come up against...

Feb 2022
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Manager

Future Outlook

B. Braun is part of our long-term plans. I wouldn’t see us transitioning to anything else at this...

Feb 2022
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Manager

Implementation and Training

We have to go to B. Braun’s class in order to get their parts, and I understand that. But they don’t...

Feb 2022
||
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Manager

Functionality and Upgrades

Once these pumps were in-house, there were really no upgrades from a facility perspective. B. Braun...

Feb 2022
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Manager

Functionality and Upgrades

The syringe pump is nice because it can deliver a smaller dose or volume over 10–30 minutes. That...

Feb 2022
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Manager

Service and Support

We rarely see a B. Braun representative.

Feb 2022
||
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Director

Functionality and Upgrades

B. Braun is a German company, and they have a German mind-set in the way they approach and execute...

Feb 2022
||
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