Perfusor Space (PCA, Syringe)
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Jackson Tate
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User Commentary

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Director

I don't like the product's software. When we try to get the libraries updated, we have to go to...

Apr 2022
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Director

I don't remember any meetings where anyone brought up issues with additional costs. Some of the...

Apr 2022
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Director

The vendor is pretty good with support. If I call the vendor's support staff, the support I get is...

Apr 2022
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Manager

The only thing that trips some people up in the Perfusor Space pump is that it goes in backward...

Mar 2022
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Manager

We haven't done any ongoing training with B. Braun, but their initial training was superb.

Mar 2022
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Manager

I like that the Perfusor Space pump pretty much walks us through everything that we need to do. It...

Mar 2022
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Manager

I was very annoyed with the education our staff received from B. Braun. Their representatives come...

Mar 2022
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Manager

We like the size of the Perfusor Space. It is a small hand pump that doesn’t get in the way of...

Mar 2022
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Manager

We would like to see a syringe load. That would be useful.

Mar 2022
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Manager

B. Braun is working very hard to identify what we need in the future and to find us a solution for...

Mar 2022
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Manager

We would like to achieve bidirectional interoperability with our EHR. The issue had previously been...

Mar 2022
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Manager

I would recommend the Perfusor Space to others with the caveat that they should probably speak to us...

Mar 2022
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Manager

We have had the B. Braun pumps for years, and they suit our needs very well. The nice thing about...

Mar 2022
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Manager

Part of the new software that B. Braun has put out is a whole process for changing out syringes when...

Mar 2022
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Manager

For implementations, B. Braun comes on-site with a full team of field service engineers, clinical...

Mar 2022
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Manager

I only wouldn't rate B. Braun's implementation higher because we don't yet have the ability to push...

Mar 2022
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Manager

There was an update that led to a problem with our staff using the pumps incorrectly. We discovered...

Mar 2022
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Manager

The Perfusor Space works fairly well. The implementation was great, and I felt supported. We haven't...

Mar 2022
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Manager

There are at least a few specific executives or staff members at B. Braun's executive level that are...

Mar 2022
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Manager

I don't think we can have the Perfusor Space pump in the docking station. It sticks out. It would be...

Mar 2022
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Manager

The B. Braun pumps have been really, really great. We have only sent them out a few times in the...

Mar 2022
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Manager

I actually have to call customer service, set up a time and date, and request information on updates...

Mar 2022
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Manager

It is difficult to get parts for the Perfusor Space pumps to keep them operational. All the parts...

Mar 2022
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Manager

There was an issue that was unresolved with B. Braun. I think the vendor did their best but never...

Mar 2022
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Manager

We are satisfied with the integration of the Perfusor Space.

Mar 2022
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Manager

The ease of use really could be better. I am sure the system isn't easy to build. We want...

Mar 2022
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Physician

We use the system for syringe-driven infusions. We tend to use no more than two pumps at a time in a...

Mar 2022
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Physician

During the initial purchase of the system, the representative from the vendor was very helpful and...

Mar 2022
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Physician

Given what is available today, the technology is a little on the antiquated side for the system. We...

Mar 2022
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Manager

When we got these pumps, we were afraid that they were going to be brittle and get broken fairly...

Mar 2022
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Manager

The staff from B. Braun takes care of us. The pumps work really well, and I can't think of anything...

Mar 2022
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Manager

We try to standardize certain types of equipment, and the Perfusor Space pump in particular is one...

Mar 2022
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Manager

I have had some service issues, and since COVID-19, it has been really hard for anybody to keep a...

Mar 2022
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Manager

Implementations and upgrades are not easy, and part of that has to do with the connectivity. Once we...

Mar 2022
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Manager

I haven't seen any new technology for the pumps, but they are meeting my needs right now. I don't...

Mar 2022
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Manager

We are proactive because we do preventative maintenance, but B. Braun’s service isn't proactive...

Mar 2022
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Manager

We have trouble when we drop the Perfusor Space pumps. As long as we don't drop them and take really...

Mar 2022
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Manager

Connectivity is a pain. The pump is not a simple plug-and-play device the way a lot of things are....

Mar 2022
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Manager

It is hard to get parts, and on occasion, power supplies get broken. I bought a group of supplies...

Mar 2022
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VP/Other Executive

We are in the process of building integration between our EMR and the Perfusor Space pumps. B. Braun...

Mar 2022
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VP/Other Executive

Vendor promises are an oxymoron. B. Braun eventually keeps their promises, but B. Braun has...

Mar 2022
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VP/Other Executive

B. Braun is pretty thorough in their implementations. They have a good plan for upgrades and have...

Mar 2022
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VP/Other Executive

For the most part, the Perfusor Space pumps work as B. Braun promoted. The interface is pretty intuitive....

Mar 2022
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VP/Other Executive

I would buy the B. Braun pumps again. There are certainly pros and cons, but looking at the pump...

Mar 2022
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VP/Other Executive

We have made investments to standardize our pump platform, so we are committed to B. Braun. The...

Mar 2022
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VP/Other Executive

We don't run into problems with B. Braun charging us for changes, support, or things that we need. I...

Mar 2022
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VP/Other Executive

B. Braun is extremely responsive. We may not always get the answer that we want, but they always get...

Mar 2022
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VP/Other Executive

Because the B. Braun pumps and software are developed outside the US, there is a constant need to...

Mar 2022
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Manager

B. Braun tells us about upgrades and preventative maintenance, but other than that, there is really...

Mar 2022
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Manager

The Perfusor Space pumps are very limited in use for our organization, but they are still part of...

Mar 2022
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Manager

The pumps are simple to fix, and the vendor provides good training. However, parts availability is a...

Feb 2022
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Manager

The vendor keeps their promises. For example, they gave us a range of accuracy for delivery, and we...

Feb 2022
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Manager

I haven't seen B. Braun try to nickel-and-dime us. Everything is a flat rate with them.

Feb 2022
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Manager

B. Braun always has really good tech support available. B. Braun had a cyber alert come up against...

Feb 2022
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Manager

B. Braun is part of our long-term plans. I wouldn’t see us transitioning to anything else at this...

Feb 2022
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Manager

We have to go to B. Braun’s class in order to get their parts, and I understand that. But they don’t...

Feb 2022
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Manager

Once these pumps were in-house, there were really no upgrades from a facility perspective. B. Braun...

Feb 2022
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Manager

The syringe pump is nice because it can deliver a smaller dose or volume over 10–30 minutes. That...

Feb 2022
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Manager

We rarely see a B. Braun representative.

Feb 2022
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Director

B. Braun is a German company, and they have a German mind-set in the way they approach and execute...

Feb 2022
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Analyst/Coordinator

We are mainly using the Perfusor Space syringe pumps. We have a couple of PCA pumps, but our folks...

Jan 2022
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Analyst/Coordinator

B. Braun’s executives are available quickly if we need something. We haven't needed to contact them...

Jan 2022
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Manager

The vendor doesn’t charge for me to reach out to with questions and help me with various things...

Jan 2022
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Manager

Our users have loved the Perfusor Space pumps from day one. We haven't really had any complaints all...

Jan 2022
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Manager

When we first got the syringe pump, it wasn’t web based. We actually had to have a pharmacist from...

Jan 2022
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Director

The pump has a very strong medication library, which is the most important thing to our staff. The...

Dec 2021
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Director

The pumps break easily. The company is usually very quick to get replacements to us. If the vendor...

Dec 2021
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Manager

We don't have any plans to replace the B. Braun pumps at this point. The pump is pretty simple to...

Dec 2021
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Manager

There is one feature that end users don't love about the Perfusor Space pumps, and that is that the...

Dec 2021
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Manager

It is simple to train someone to use the pump, but it is not very sophisticated; it is extremely...

Dec 2021
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Manager

I have never had an issue with responsiveness or follow-up on problems we have had. B. Braun's...

Dec 2021
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Manager

I would tell people looking at the B. Braun pump that it makes sense to invest in the wireless...

Dec 2021
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VP/Other Executive

We have a very strong working relationship with B. Braun. We have continuity with our sales...

Dec 2021
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VP/Other Executive

B. Braun tries to charge us for little things, but I don't let them because we manage expectations...

Dec 2021
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VP/Other Executive

The challenges for smaller Perfusor Space pumps are not as great as our other pumps. We have no...

Dec 2021
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VP/Other Executive

I am not very happy that we have to negotiate with B. Braun to train our biomed team. They repair...

Dec 2021
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VP/Other Executive

Everything we need for the B. Braun pumps is wildly expensive, but they have met our expectations,...

Dec 2021
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Director

We really haven't had any confusion about the product working as promoted. The product functions in...

Oct 2021
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Director

Our pumps are not connected to Wi-Fi. We have to update each pump individually, and that is very...

Oct 2021
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Director

If I had plenty of money, I would go with a different product. But if money were a factor, I would...

Oct 2021
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Director

B. Braun has very good customer service. It only took a few phone calls and educational tutorials to...

Oct 2021
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Manager

The pump is very compact. I could have one pole and an abundance of pumps on that pole. The pump...

Jul 2021
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Manager

We like B. Braun's priming option. We hook up the pump, get the fluid, and press the prime. The pump...

Jul 2021
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Manager

We don't have the capability to scan a medication, scan the pump, and program the pump. That is...

Jul 2021
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Manager

Nurses really like the feature in the Perfusor Space where we can actually program the pump prior to...

Jul 2021
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Manager

We purchased the Perfusor Space because another vendor didn't make a syringe pump. Until that vendor...

Jul 2021
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Director

Dealing with B. Braun lately has not been pleasant. We recently bought pumps and got information...

Jul 2021
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Director

We had a lot of issues with air-in-line alarms with our B. Braun pumps, and there was a steep...

Jul 2021
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Manager

I don't think that B. Braun’s pumps are very friendly for our specialty. We don’t have the ability...

Jun 2021
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Manager

There were changes in functionality in the software upgrade that B. Braun didn't share with us....

Jun 2021
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Manager

B. Braun’s pump is relatively easy to use, but it doesn't have a keyboard; it just has a scrolling...

Jun 2021
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Manager

We have access to people we can escalate issues to, but they are very slow to respond.

Jun 2021
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Director

Whether I would buy B. Braun’s product again really depends. If we were buying it just for our OR,...

Jun 2021
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Director

With B. Braun, we bought a solution that wasn't wireless and that doesn't allow for simple data...

Jun 2021
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