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Sigma Spectrum (LVP) Comments
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KLAS Research Director - Jackson Tate
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User Commentary

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Manager

If I were starting over, I would go with a different model of this product that offers EMR...

Apr 2021
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Manager

Baxter's phone and web support have been amazing. Baxter has gone through a lot of management...

Apr 2021
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Nurse

I know that the frontline staff has had some issues with Sigma Spectrum, but on the whole, they are...

Apr 2021
||
(0)
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Nurse

It is difficult to get the right person at Baxter to resolve issues in a timely manner. We jump...

Apr 2021
||
(0)
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Director

Our pumps are getting old, and some locations have battery issues. We are looking at moving into the...

Apr 2021
||
(0)
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Director

Baxter seems to always be available. I get a lot of contact with Baxter's sales force. Anytime I...

Apr 2021
||
(0)
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Director

There seems to be some inconsistency with Baxter's billing. We have issues with our billing that we...

Apr 2021
||
(0)
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Director

The Sigma Spectrum's drug library is good, and the process for publishing the wireless drug library...

Apr 2021
||
(0)
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Director

We have been very happy with Baxter and our relationship. The company is reputable, and overall, the...

Apr 2021
||
(0)
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Director

We haven’t gotten a lot of contact from our Baxter representative, and I haven’t seen any big...

Apr 2021
||
(0)
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Manager

Overall, my experience with Baxter has been extremely positive. If there is ever an issue, Baxter...

Mar 2021
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(0)
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Manager

My recommendation to Baxter would be that when they are looking to release new products, they should...

Mar 2021
||
(0)
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Director

We will probably do an RFP to see what other systems are available and what the best enterprise...

Mar 2021
||
(0)
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Director

Things are just the same old, same old. The biggest change is because of COVID-19. We want to be...

Mar 2021
||
(0)
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CNIO

We love the product’s portability and what we can do with the number and weight reduction. The...

Mar 2021
||
(0)
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CNIO

Baxter has maintained their promises on everything, and that is why we continue to go with them. We...

Mar 2021
||
(0)
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Analyst/Coordinator

If I scan a medication, it doesn’t go automatically to the EMR. We scan the IV bag, but it is just...

Mar 2021
||
(0)
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Analyst/Coordinator

Soon after we got the pumps, we had problems with them. They were alarming too often. The Baxter...

Mar 2021
||
(0)
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Analyst/Coordinator

What I like about the Sigma Spectrum is that it is easy to use and not hard to program. The size of...

Mar 2021
||
(0)
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Analyst/Coordinator

What I don’t care for with the Sigma Spectrum is that it alarms a lot. There are good alarms if...

Mar 2021
||
(0)
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Manager

Baxter wouldn't be my first choice because of how many servers it takes to support the support and...

Mar 2021
||
(0)
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Manager

The Sigma Spectrum seems to last forever since that is how long we have been using it.

Mar 2021
||
(0)
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Manager

I would look at other options if it were up to me whether to buy the Sigma Spectrum pumps again. The...

Mar 2021
||
(0)
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Manager

Part of the problem with the Sigma Spectrum pumps is that there isn't much we can do on them...

Mar 2021
||
(0)
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Manager

The pumps work as advertised, but I am not sure whether people in charge of picking them necessarily...

Mar 2021
||
(0)
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Manager

I have used the support portal for the Sigma Spectrum pumps. I have problems with the website, and I...

Mar 2021
||
(0)
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Analyst/Coordinator

I don't think our other pump vendor is a competitor of Baxter for LVP pumps. We are continually...

Mar 2021
||
(0)
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Analyst/Coordinator

Baxter has improved the process a bit. At the start of Baxter, they were still dealing with some FDA...

Mar 2021
||
(0)
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Director

The pumps are very functional and easy to use. The screen is good, and our staff members like it....

Jan 2021
||
(0)
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Director

The alarms for the Sigma Spectrum pumps are problematic. There are alarms for upstream occlusions...

Jan 2021
||
(0)
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Director

The Sigma Spectrum pumps aren't interoperable at all. I would like them to be, but part of the...

Jan 2021
||
(0)
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VP/Other Executive

We would like to move to an interactive, bidirectional pump. We haven’t even started looking at...

Jan 2021
||
(0)
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VP/Other Executive

I would like to see the product have more connectivity with information systems and our hospital...

Jan 2021
||
(0)
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VP/Other Executive

I would tell others looking at this system that for the amount of money we have to pay to Baxter,...

Jan 2021
||
(0)
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Manager

I can say more positive than negative things about the Sigma Spectrum pumps. We have done some...

Dec 2020
||
(0)
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Manager

The only problem we have with the pumps is that when we take a drug from the hospital during a...

Dec 2020
||
(0)
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Manager

We had an issue early on with the pumps. We removed the pin at the back that holds the plug in...

Dec 2020
||
(0)
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Manager

Once we got into the software and understood how to use it, it was very good and easy to program....

Dec 2020
||
(0)
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Manager

The pumps we use are all originals. They really hold up. We send in several pumps a year, and we use...

Dec 2020
||
(0)
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Manager

The biggest problems with the pumps are the reload tubing sets and clean load point. The pumps had a...

Dec 2020
||
(0)
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Manager

There really aren’t any problems with the services around the implementation or upgrades. The vendor...

Dec 2020
||
(0)
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Manager

We don’t have any trouble at all with ease of use. The pumps are part of our long-term plan for the...

Dec 2020
||
(0)
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 or  to see details.

Manager

Baxter overcommunicated during our recent upgrade. I view that as a positive. The vendor did a great...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

The Sigma Spectrum is very organized. The product works as it was intended to. From an...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

Baxter is offering new technology. Depending on some of the conversations we are having with Baxter,...

Nov 2020
||
(0)
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Manager

I am able to hear about the experiences other Baxter customers have had with processes that we...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

We have always loved Baxter. One thing that I love about the Sigma Spectrum is its high and low...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

The more great systems that we have, the more our clinical staff members are willing to accept...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

We have not had any issues with Baxter. I know what they do, and they do it very well. We can...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

I have done the research on the alternatives. With one of those, if we go to see how many reports...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

When we bought the Baxter pump, it included the training. We have to buy the software and update it...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

I have worked so closely with Baxter for years, so they usually let me know right away when...

Nov 2020
||
(0)
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Nurse

Our Sigma Spectrum pumps are not end of life yet. We tend to not jump from product to product, but...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The pumps are maximized and optimized for what they can do, and there isn't a whole lot that we...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Baxter has been very responsive throughout the implementation and updates. The vendor sends more...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is easy to use. I can tell nurses how to use the pumps, and I have been through a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The drug library isn't integrated with our EHR or pharmacy systems or any other systems. I would...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The upgrade to the Spectrum IQ pumps went well. It wasn't a big transition for the nurses because...

Oct 2020
||
(0)
 Thank you  Helpful

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Manager

I am glad that the Sigma Spectrum pumps are going to be integrated into our medical record. I like...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter's pumps have wireless connections, so when I make changes to the software, the updates...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like for the pumps to integrate with our hospital information system.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Baxter’s compact pump; it is very portable and easy to move around. Baxter’s software library...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very concerned about Baxter having to pull their new pumps from the FDA approval process. I...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

The quality of the product has declined ever since Baxter bought Sigma, and we have had lots of...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we decided to go with Baxter, we considered another vendor too, and the decision was...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Baxter doesn't have the ability to interface the pumps with our EMR at all.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We don't know whether Baxter's pumps are part of our long-term plans. Baxter has kept most of their...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has been very honest with me about the limitations that they have, and they understand our...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ongoing training is pretty awesome. They offer to bring people in whenever we want.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As far as pharmacy and nursing are concerned, they love the Sigma Spectrum. The people in our biomed...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our nurses like the pumps in the OR because the size and weight are great. The nurses can put in two...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had exceptional service. I call or send an email, and I get an answer almost immediately. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter understands that their pump integration is not where it should be, but most of that has to do...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven’t had many issues with the pumps during COVID-19. We haven’t had a lot of COVID-19...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the pumps a lot, and they are easy to use and program. I don’t use them often, and I can...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We aren't buying the pumps again. They run well enough; that isn't the issue. What is unfortunate is...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our biomedical department is very unhappy with all the service charges and long wait times from...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The initial implementation went very well, and the pumps work well. I would have some good things to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I believe that Baxter's next version of the pumps might integrate better. Because of the EMR we...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps are not part of our long-term plans. We didn’t get the funding to purchase the additional...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The software is fairly user friendly and intuitive when compared to other pumps' drug library...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would give the product a high rating for driving tangible outcomes with the drug library software...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not really sure how integration works with Baxter's product. I don't see a lot of smart...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We continue to struggle with the Baxter pumps in certain units. We have a staff perception here that...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As an organization, we struggle with the secondary functionality of the pumps. Nurses feel like the...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has bad data coming out of their pumps. I am not sure the Sigma Spectrum pumps are in our...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter comes on-site pretty often. They are here quite a bit because they want to talk about pumps....

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have an online module that is facilitated through a third-party system. The vendor has a link...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps are nice. We have had to do some post-market alterations to secure them for transport to...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The Sigma Spectrum pump is better than the other pump we use because it can handle bumps and still...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The problem with the pumps is that the vendor bolts the charging cord onto the back, and sometimes,...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter is always saying that we have to pay for certain things even though my department has to pay...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that the pumps have a customizable menu. We have all of the standard concentrations that we...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If people picked up any one of our pumps and shook it, they would hear a ton of things vibrating...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the things I really like about Epic is having the same platform throughout our whole...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting isn't very good. Our pumps are older, and they collect a ton of data, but we can't get...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our Sigma Spectrum pumps are like tanks. They never break down and are very tough.

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Sigma Spectrum pumps are wireless, and that makes updating them really nice. We don't have to...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Sigma Spectrum pumps run on a solid platform and work very well. The pumps do exactly what we...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like the pumps. They meet our outcomes pretty well. I would probably recommend the Sigma Spectrum...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps can be very quirky for the nurses to use. For example, the pumps have a lot of alarms that...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the catalogs. The formularies are set up very well, and we can add or change things in the...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps are easy to understand and load. I also really like that they use the same tubing as EMS...

Jun 2020
||
(0)
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 or  to see details.

Manager

Through this pandemic, we haven't experienced a lot of drug shortages from the vendor. I think they...

May 2020
||
(0)
 Thank you  Helpful

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Manager

The biggest issue I have with the pumps is that the technology we had was not amiable to updating. I...

May 2020
||
(0)
 Thank you  Helpful

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Manager

Baxter’s technical support is good. The personal representation has been off the charts. We only...

May 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There was no training in the beginning. We had to do our own. It certainly would have been...

May 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We haven't had to talk to Baxter or use their support. I haven't even seen a Baxter representative...

May 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like that the pumps are easy to use. The programming format is very simple. The pumps we used...

May 2020
||
(0)
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Nurse

The pumps seem to need repairs frequently, and the repairs are quite expensive. We probably have to...

May 2020
||
(0)
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