Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Smart Pumps on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Sigma Spectrum (LVP) Comments
Filtered view: All

KLAS Research Director - Jackson Tate
Subject Expert

Jackson Tate

Research Director

jackson.tate@klasresearch.com

801-734-6503

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Featured  Reports

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Smart Pumps on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

The pumps are very functional and easy to use. The screen is good, and our staff members like it....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The alarms for the Sigma Spectrum pumps are problematic. There are alarms for upstream occlusions...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The Sigma Spectrum pumps aren't interoperable at all. I would like them to be, but part of the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We would like to move to an interactive, bidirectional pump. We haven’t even started looking at...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would like to see the product have more connectivity with information systems and our hospital...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would tell others looking at this system that for the amount of money we have to pay to Baxter,...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I can say more positive than negative things about the Sigma Spectrum pumps. We have done some...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The only problem we have with the pumps is that when we take a drug from the hospital during a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had an issue early on with the pumps. We removed the pin at the back that holds the plug in...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Once we got into the software and understood how to use it, it was very good and easy to program....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps we use are all originals. They really hold up. We send in several pumps a year, and we use...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The biggest problems with the pumps are the reload tubing sets and clean load point. The pumps had a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There really aren’t any problems with the services around the implementation or upgrades. The vendor...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t have any trouble at all with ease of use. The pumps are part of our long-term plan for the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter overcommunicated during our recent upgrade. I view that as a positive. The vendor did a great...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Sigma Spectrum is very organized. The product works as it was intended to. From an...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter is offering new technology. Depending on some of the conversations we are having with Baxter,...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am able to hear about the experiences other Baxter customers have had with processes that we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have always loved Baxter. One thing that I love about the Sigma Spectrum is its high and low...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The more great systems that we have, the more our clinical staff members are willing to accept...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have not had any issues with Baxter. I know what they do, and they do it very well. We can...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have done the research on the alternatives. With one of those, if we go to see how many reports...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we bought the Baxter pump, it included the training. We have to buy the software and update it...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have worked so closely with Baxter for years, so they usually let me know right away when...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Our Sigma Spectrum pumps are not end of life yet. We tend to not jump from product to product, but...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The pumps are maximized and optimized for what they can do, and there isn't a whole lot that we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Baxter has been very responsive throughout the implementation and updates. The vendor sends more...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is easy to use. I can tell nurses how to use the pumps, and I have been through a...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The drug library isn't integrated with our EHR or pharmacy systems or any other systems. I would...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The upgrade to the Spectrum IQ pumps went well. It wasn't a big transition for the nurses because...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am glad that the Sigma Spectrum pumps are going to be integrated into our medical record. I like...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter's pumps have wireless connections, so when I make changes to the software, the updates...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like for the pumps to integrate with our hospital information system.

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Baxter’s compact pump; it is very portable and easy to move around. Baxter’s software library...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very concerned about Baxter having to pull their new pumps from the FDA approval process. I...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The quality of the product has declined ever since Baxter bought Sigma, and we have had lots of...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When we decided to go with Baxter, we considered another vendor too, and the decision was...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Baxter doesn't have the ability to interface the pumps with our EMR at all.

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We don't know whether Baxter's pumps are part of our long-term plans. Baxter has kept most of their...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has been very honest with me about the limitations that they have, and they understand our...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ongoing training is pretty awesome. They offer to bring people in whenever we want.

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

As far as pharmacy and nursing are concerned, they love the Sigma Spectrum. The people in our biomed...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our nurses like the pumps in the OR because the size and weight are great. The nurses can put in two...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had exceptional service. I call or send an email, and I get an answer almost immediately. I...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter understands that their pump integration is not where it should be, but most of that has to do...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven’t had many issues with the pumps during COVID-19. We haven’t had a lot of COVID-19...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the pumps a lot, and they are easy to use and program. I don’t use them often, and I can...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We aren't buying the pumps again. They run well enough; that isn't the issue. What is unfortunate is...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our biomedical department is very unhappy with all the service charges and long wait times from...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The initial implementation went very well, and the pumps work well. I would have some good things to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I believe that Baxter's next version of the pumps might integrate better. Because of the EMR we...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps are not part of our long-term plans. We didn’t get the funding to purchase the additional...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The software is fairly user friendly and intuitive when compared to other pumps' drug library...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would give the product a high rating for driving tangible outcomes with the drug library software...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not really sure how integration works with Baxter's product. I don't see a lot of smart...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We continue to struggle with the Baxter pumps in certain units. We have a staff perception here that...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

As an organization, we struggle with the secondary functionality of the pumps. Nurses feel like the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has bad data coming out of their pumps. I am not sure the Sigma Spectrum pumps are in our...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter comes on-site pretty often. They are here quite a bit because they want to talk about pumps....

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have an online module that is facilitated through a third-party system. The vendor has a link...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps are nice. We have had to do some post-market alterations to secure them for transport to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The Sigma Spectrum pump is better than the other pump we use because it can handle bumps and still...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The problem with the pumps is that the vendor bolts the charging cord onto the back, and sometimes,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter is always saying that we have to pay for certain things even though my department has to pay...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I like that the pumps have a customizable menu. We have all of the standard concentrations that we...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If people picked up any one of our pumps and shook it, they would hear a ton of things vibrating...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the things I really like about Epic is having the same platform throughout our whole...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting isn't very good. Our pumps are older, and they collect a ton of data, but we can't get...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our Sigma Spectrum pumps are like tanks. They never break down and are very tough.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Sigma Spectrum pumps are wireless, and that makes updating them really nice. We don't have to...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Sigma Spectrum pumps run on a solid platform and work very well. The pumps do exactly what we...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like the pumps. They meet our outcomes pretty well. I would probably recommend the Sigma Spectrum...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps can be very quirky for the nurses to use. For example, the pumps have a lot of alarms that...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the catalogs. The formularies are set up very well, and we can add or change things in the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps are easy to understand and load. I also really like that they use the same tubing as EMS...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Through this pandemic, we haven't experienced a lot of drug shortages from the vendor. I think they...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The biggest issue I have with the pumps is that the technology we had was not amiable to updating. I...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter’s technical support is good. The personal representation has been off the charts. We only...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

There was no training in the beginning. We had to do our own. It certainly would have been...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We haven't had to talk to Baxter or use their support. I haven't even seen a Baxter representative...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like that the pumps are easy to use. The programming format is very simple. The pumps we used...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The pumps seem to need repairs frequently, and the repairs are quite expensive. We probably have to...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We recently went live with the product, and I would give the vendor a high rating for training...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

A nurse could just pick up the Sigma Spectrum and start using it. The product is that easy to use....

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don't feel like the Sigma Spectrum is perfect, but it is a pretty innovative product that is...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been in contact with executives and company leaders before. I would give the vendor a high...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The system helps us, but I can't say how much it drives outcomes. I can't quantify the outcomes. I...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really don’t access the ongoing support for anything right now, but usually throughout the year,...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is not part of our long-term plans; the pump is pretty much at the end of its life. We...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There have been problems with repairs. The product is getting to be at the end of its life, so we...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven’t had any recent implementation services. The initial services were very good. We meet with...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is extremely easy to use. The model we have isn’t being made anymore, so I really can’t...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have heard great feedback about the ease of use of the Sigma Spectrum. The pump is very intuitive...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When it comes to the rollout, Baxter was incredible. The vendor sent a team out and, as promised,...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With COVID-19, Baxter has connected with our clinical team. We have implemented some changes based...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t have a problem with Baxter’s product line. Spending the capital to upgrade is up to us. The...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has very reliable pumps. They are wireless, and that is nice, so the drug libraries get...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Through the COVID-19 crisis, Baxter has put out some information. When I had some questions, the...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has a new pump that is out, but we have had very good success with the version we are on. We...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are unsure whether the vendor is part of our long-term plans because we have become part of...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven’t really needed any additional things from the vendor. I am very happy with Baxter. They...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven’t had any complaints at all from the nurses since we implemented the pumps. I am assuming...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The downside to Baxter is that their pump is just a pump. Other systems have add-on modules. We have...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am excited to move to Baxter's Spectrum IQ pumps. Right now, we are on the Sigma Spectrum LVP...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

It costs us a lot of money to send a pump back to Baxter. Typically, when we have a problem, it is...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are not live for interoperability right now with the Baxter pumps. They only support...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are working on creating a project once the pandemic is over, and we are going to look at a...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I personally would buy from Baxter again, but I don’t think our organization would purchase from...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter could be more proactive by keeping up with trends in the market, offering new functionality,...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The product works fine, and it does integrate with anything I use. I use the product for infusions...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We will probably keep the pumps until we start having issues with them, and then we will explore...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor doesn’t really keep their promises. Everything was thrown in our lap when we bought the...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The process of implementing the pumps and getting them to work was a giant pain. It is ridiculous...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor sells a product that has zero drugs and programs loaded into it. We can change a program...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Unless people who are looking at Baxter's pumps are IT experts and like to play with computers, they...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The Sigma Spectrum has been quite valuable and cost effective for us. It helps us meet quality...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Integration with the EHR is not a must-have, but it would be nice to have. That would make the...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our end users like the pumps. For whatever odd reason, the engineer chose to use a time zone that is...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some pumps that we work with are better and more technically advanced than the Sigma Spectrum pumps....

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps are part of our long-term plans. We are going to replace the whole fleet with the new...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would consider buying the pumps again. I like the pumps, but I would probably look at a master...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn't sell parts, even if the parts are incredibly simple to replace. They won't sell...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The pumps have had some recalls and other things that have caused massive problems for us. I would...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don't have the newest version of the pumps yet. The vendor seems to be working to keep their...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Without a doubt, the pumps work as promoted. The pumps perform very admirably; we were not led...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter has been a little weird about supporting our integration goals. They have reached out, but...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Without a doubt, the pumps are outstanding devices. They have technical issues, but the pumps are...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our end users find the pump to be extremely easy to use. Without a doubt, the vendor couldn’t have...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Baxter pumps are old, and they have limited bidirectional data. That means we aren’t doing EMR...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The new version of the pumps has an electronic barcode that pops up, but in the current version, we...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are extremely happy with the pump. We have had it for many years. Other vendors claim to have an...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor generally keeps their promises. The technical people are extremely honest, and they...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter is really good about telling us what the product costs; they are up front. I feel less...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor’s implementation services were really good.

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have other functionality that we would like to see, but complaining about old pumps is hard....

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Baxter keeps coming out with new pumps; they get better and better, but the vendor doesn’t really do...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t see a lot of proactivity. The vendor reaches out for a new product sale, and if there is a...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t ever see executives unless they are trying to sell us something. I haven’t seen them since...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The value of the pumps is incredible. We have highly received our money’s worth. I have no...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't really get involved with the ongoing support from Baxter. The support is neutral. More...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of receiving our money's worth, the pumps have been a good value. I would definitely...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation was fine. We didn't have any issues there. Since we got the pumps, we have been...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter has provided a couple of analyses for us since we have had the pumps. We have identified a...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps have worked well and been fine. We like them. We haven't really had a lot of problems with...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There are pumps that aren't integrated with our EMR. We didn't anticipate them integrating, but we...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps really haven't changed, so the vendor hasn't really delivered any new technology. If we...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our experience with Baxter has gone very well. I have been working with them for years. For the most...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter’s services around the pumps has been great. I was working on an implemenation for the pumps,...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are starting to feel pains with the software being years old. There are some specific things I...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The pumps specifically are not part of my long-term plans. I typically think in terms of five-year...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter absolutely keeps all their promises with the pumps. When it comes to charging for every...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Baxter’s implementations are strong, but their updates are not so strong. The initial update was...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF