HealthSight Infection Advisor (MedMined)
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Jackson Tate
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User Commentary

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Manager

MedMined doesn't use standard interfaces or ways to send data. That is very problematic because the...

Jan 2022
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Manager

I want to replace MedMined with another product. I haven't been impressed with our friends over at...

Jan 2022
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Manager

Our implementation was great because the vendor knew exactly how to do everything without us needing...

Jan 2022
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Manager

Our front-end users have a hard time learning about and using the product.

Jan 2022
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Manager

The vendor has pretty much done what they said they would do up to this point. The implementation of...

Dec 2021
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Manager

I wish some of the system's alerts had been built out a little more before we got them. Some...

Dec 2021
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Manager

I think our satisfaction with the system will only improve as we are able to address some of the...

Dec 2021
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Director

Often what the salespeople sell us and what we can actually put into production aren't the same...

Nov 2021
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Director

If the vendor knows that there is a problem, they should let us know. We shouldn't have to try to...

Nov 2021
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Director

We are not very happy with the system. We are having problems with some of the data we used to get....

Nov 2021
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Director

I would not buy HealthSight Infection Advisor again. I am very disappointed because I can't get what...

Nov 2021
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Director

The product changed when it became a BD product. BD is big, and they are not paying attention to the...

Nov 2021
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Director

The people working at MedMined were very good for us. If we had a problem with something, they...

Nov 2021
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Manager

We are waiting to migrate to a new server, but it has taken a bit longer than we expected. I can't...

Nov 2021
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Manager

In the past few years, we have noticed some changes in our benchmarking. We could previously pull up...

Nov 2021
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Manager

It seems like it is a little hard to reach service providers. I can send an email out and get a...

Nov 2021
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Manager

We are very pleased with the responses we get from our vendor liaison. They have been consistent...

Nov 2021
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Manager

If I were talking to someone purchasing the product, I would tell them to look at the way the vendor...

Nov 2021
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Manager

I have been to a lot of meetings with organizations that don't have data-mining services or that...

Nov 2021
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Manager

We have had some issues with the slowness of the MedMined system. In terms of untoward things, that...

Nov 2021
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Manager

When we have concerns, questions, or issues, BD is extremely responsive. When there is an issue with...

Nov 2021
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Manager

BD’s training is all remote. We don’t really take advantage of a lot of their training opportunities...

Nov 2021
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Manager

Some functionalities are redundant. We have to put things in the system multiple times. The issue is...

Nov 2021
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Manager

Every once in a while, BD is proactive and reaches out to us, but that is not often the case....

Nov 2021
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VP/Other Executive

The system operates in the cloud. It is easy to implement and provides single sign-on capability....

Nov 2021
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Manager

We went with a new format for the system, and we are still trying to work through that. So far, the...

Nov 2021
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Manager

BD is really good at supporting us. In previous years, we had communication issues with them, and we...

Nov 2021
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Manager

HealthSight Infection Advisor is the most helpful tool that I have ever seen. I can see that it has...

Nov 2021
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Manager

Systems like HealthSight Infection Advisor require constant maintenance and validation to make sure...

Nov 2021
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Manager

There are other solutions that are a lot more expensive than HealthSight Infection Advisor. When we...

Nov 2021
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Manager

BD's training is great. They have a monthly education calendar. If we are in a training class and...

Nov 2021
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Manager

The vendor has been trying to stay current. Back in the old days, it took them forever to integrate...

Nov 2021
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Manager

We have some really great options for the things that we can do in the system. There is a lot to do...

Nov 2021
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Manager

We have had some issues with HealthSight Infection Advisor. Some of the issues have been with...

Nov 2021
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Manager

BD has not updated their education. It is still way behind. I would hope to see more things on...

Nov 2021
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Manager

HealthSight Infection Advisor could be faster. It can be slow, and we don’t want to change browsers...

Nov 2021
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Analyst/Coordinator

I can find what I need to find pretty easily, and I sort through a lot of data. The biggest issue...

Oct 2021
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Analyst/Coordinator

The vendor's customer service is the best I have ever encountered. We have a dedicated manager and a...

Oct 2021
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Manager

The solution is extremely user friendly. It is well built, and its design was well thought out. It...

Oct 2021
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Manager

There have been a lot of updates to the solution. With each update, BD has improved things that I...

Oct 2021
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Manager

When I have problems or questions, BD's support is really good. I have a direct contact from BD who...

May 2021
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Manager

We wish we could have access to some components in MedMined Surveillance Advisor that we still don't...

May 2021
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Manager

I am pretty familiar with MedMined Surveillance Advisor. BD did a training, and they were amazing at...

May 2021
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Manager

MedMined Surveillance Advisor is an excellent product because of its data mining. I can very easily...

May 2021
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Manager

The program is a little difficult until we know how to use it. Sometimes I still get stuck. When I...

May 2021
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Manager

A lot of the services are bundled into the contract. BD doesn't charge us for anything extra.

May 2021
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Manager

Occasionally, we have hit little roadblocks. We have been working to get a couple of little modules...

May 2021
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Manager

BD is proactive about keeping me informed about anything that may be coming up. BD also lets me know...

May 2021
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Director

We haven't been as successful with MedMined Surveillance Advisor this year as we were in previous...

Apr 2021
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Director

The support that we got wasn't the same as it was years ago. When we had issues with MedMined...

Apr 2021
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Director

There was a real change in the quality of people that were helping with issues. Through the years,...

Apr 2021
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Director

We have been able to work out and adjust our contracts with BD, so I don't think that they have...

Apr 2021
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Director

With pulling the data in the way we need to meet our public reporting needs, there is a little bit...

Apr 2021
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Director

With the last few employees that we needed to train on MedMined Surveillance Advisor, we had some...

Apr 2021
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Manager

I like MedMined Surveillance Advisor better than other systems I have used. I don’t think it is...

Feb 2021
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Manager

I use the product every day of my life, even on the days I am not supposed to be working. The...

Feb 2021
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Manager

The product does have some flaws. I have issues with the surgical data feeds. They are sometimes not...

Feb 2021
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Manager

I only reach out to BD when I have an issue or something that I can't correct on my own. They are...

Feb 2021
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Manager

BD regularly introduces new features. One thing that was difficult to do was to search for patients...

Feb 2021
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