MedMined Surveillance Advisor Comments

 

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Current Time Inside Cache Tag Helper: 11/27/2020 3:45:08 PM and Model.EvProductId = 185808

Commentary Summary

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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We used to use a different system, but we switched to MedMined Surveillance Advisor so we could...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

We sometimes have issues with alerts not firing like they should. That might be due to our...

Nov 2020
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Analyst/Coordinator

Service and Support

BD's support is awesome. I have a wish list of alerts, and BD has been great about talking to me...

Nov 2020
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Manager

Functionality and Upgrades

Once I start moving through the product, I am unable to go back to the home screen. I have to...

Oct 2020
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Manager

Functionality and Upgrades

The software pulls work lists for me; I don't have to do that manually. The product speeds up the...

Oct 2020
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Manager

Functionality and Upgrades

The software offers great CMS reports. Those would be challenging to create without MedMined...

Oct 2020
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Analyst/Coordinator

Implementation and Training

Anytime we have new residents that I need to enroll for access, it is very easy to get them training...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

There is a good return on investment from the system because of the low contract cost. The system...

Oct 2020
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Analyst/Coordinator

Future Outlook

I would say the system is part of our long-term plans just based on the cost in our current climate....

Oct 2020
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Manager

Implementation and Training

BD always uses the train-the-trainer model. The vendor's initial training is usually pretty good,...

Oct 2020
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Manager

ROI / Cost (care and feeding)

Overall, BD is doing a good job of pushing toward the end patient. We were able to meet some of our...

Oct 2020
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Director

Other Observations & Comments

We are all about partnerships, not just having vendors be vendors. We want to partner to improve...

Mar 2020
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Director

Functionality and Upgrades

We recently learned that the system can’t see when signature times are missing, when directions are...

Mar 2020
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Director

Service and Support

The support we get from the BD comes in spurts. It is not consistent. It has taken six months to get...

Mar 2020
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Director

Functionality and Upgrades

At another facility, I used another vendor’s pharmacy surveillance solution. That vendor had issues,...

Mar 2020
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Analyst/Coordinator

Functionality and Upgrades

As it stands, the system kind of has a learning curve, BD is essentially coming out with a whole new...

Dec 2019
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Analyst/Coordinator

Relationship

BD informs us whenever they make changes. They keep us informed on things. Our site manager is very...

Dec 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are currently able to meet and even exceed our goals. Granted, we had limited outcomes before, so...

Dec 2019
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Analyst/Coordinator

Service and Support

I can’t speak highly enough about BD's customer service. In my experience, IT companies usually send...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

Our use of MedMined's system has dropped a lot over the last year. There is just no need to have two...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

I think MedMined should continue to improve their system's reporting functionality. We have started...

Dec 2019
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Director

Relationship

We meet with BD pretty regularly to review any issues. We have done that for a while because we felt...

Dec 2019
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Director

Other Observations & Comments

We have had some issues with our data feed to MedMined Surveillance Advisor due to how we set up our...

Dec 2019
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Director

Functionality and Upgrades

We like being able to quickly open MedMined Surveillance Advisor to create alerts and find patients...

Dec 2019
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Director

Functionality and Upgrades

We are using MedMined Surveillance Advisor to submit data to NHSN and the CDC. We are on the right...

Dec 2019
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Director

Relationship

BD is easy to get ahold of and communicate with. They follow up with us, and we don't have any...

Dec 2019
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Director

Technology

MedMined Surveillance Advisor seems to be a little slow sometimes. BD is supposed to release a new...

Dec 2019
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Director

Service and Support

I wish there were more information in the emails I receive from BD. They just send me a link to the...

Dec 2019
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Director

Interfacing and Integration

I wish we had set up the connection between MedMined Surveillance Advisor and our microbiology lab....

Dec 2019
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Director

Relationship

The challenge that we do have is that we have conversations with BD and they have separate...

Dec 2019
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Director

Functionality and Upgrades

We would like BD to reorganize MedMined Surveillance Advisor and reduce how much time we spend...

Dec 2019
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Director

Functionality and Upgrades

Certain alerts are built into MedMined Surveillance Advisor, and we would like more customization...

Dec 2019
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