Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
MedMined Surveillance Advisor Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Director
I love the product. It is great, and I would highly recommend it to anyone. I wouldn’t want to be...
Login or Create an Account to see details.
Director
The support is excellent because BD responds quickly to problems and resolves any issues. They are...
Login or Create an Account to see details.
Manager
I am not very involved with the contract, but from my conversations with BD, I don't feel like BD...
Login or Create an Account to see details.
Manager
I have a few issues with MedMined Surveillance Advisor here and there, but I can't think of anything...
Login or Create an Account to see details.
Manager
MedMined Surveillance Advisor has prompt notifications, and that is one of the system's major...
Login or Create an Account to see details.
Manager
BD is very responsive. When we identify an issue, BD promptly follows up, and we definitely...
Login or Create an Account to see details.
Manager
MedMined Surveillance Advisor's antibiogram section is pretty simplistic, but it doesn't need to be...
Login or Create an Account to see details.
Manager
I would like to see simpler ways for pharmacists to document things in MedMined Surveillance...
Login or Create an Account to see details.
Manager
BD is always very helpful and responsive to our emails and questions. I am happy with their support.
Login or Create an Account to see details.
Analyst/Coordinator
BD is working on getting a new update rolled out. I had access to a demo version that I was able to...
Login or Create an Account to see details.
Analyst/Coordinator
We are pretty satisfied with MedMined Surveillance Advisor. Its price is good. There aren't a lot of...
Login or Create an Account to see details.
Analyst/Coordinator
MedMined Surveillance Advisor is nice. My favorite thing about the system is that it has quarterly...
Login or Create an Account to see details.
Analyst/Coordinator
Other products are more focused on real-time intervention, but MedMined Surveillance Advisor has...
Login or Create an Account to see details.
Analyst/Coordinator
I haven't seen the most recent upgrade. There are a lot of things that we have been suggesting for a...
Login or Create an Account to see details.
Analyst/Coordinator
The solution provides awareness about infection risk. The sentinel capabilities have been very...
Login or Create an Account to see details.
Manager
I liked MedMined Surveillance Advisor because it helped us keep track of our patients and labs and...
Login or Create an Account to see details.
Analyst/Coordinator
Our implementation was unexpectedly delayed, and there has been minimal follow-up since then. In...
Login or Create an Account to see details.
Analyst/Coordinator
We need additional upgrades to optimize our use of the system. There is a very delayed upgrade that...
Login or Create an Account to see details.
Director
As our pharmacy transitioned into a more clinical role, MedMined Surveillance Advisor definitely...
Login or Create an Account to see details.
Physician
We only use the solution in a very limited capacity, so we don’t take advantage of everything it...
Login or Create an Account to see details.
Physician
The vendor’s customer support is okay. But when the vendor is selling the product, they make it seem...
Login or Create an Account to see details.
Physician
We were recently given a demonstration on a competing product, and because it is such a huge...
Login or Create an Account to see details.
Physician
The NHSN information is something that I use frequently, and it was a big piece getting that all...
Login or Create an Account to see details.
Manager
The most useful thing for me that the BD product does well is reporting and data extraction around...
Login or Create an Account to see details.
Manager
My experience hasn't changed a whole lot as BD has moved. The people we have worked with have always...
Login or Create an Account to see details.
Manager
It would be nice if everything were quicker. Sometimes when I am documenting in between alerts or...
Login or Create an Account to see details.
Manager
The folks that run MedMined Surveillance Advisor are fantastic. They are always available to help...
Login or Create an Account to see details.
Manager
I really like the alerts and the drug mismatch features in MedMined Surveillance Advisor. If the...
Login or Create an Account to see details.
Analyst/Coordinator
I wouldn't really recommend MedMined Surveillance Advisor. I would buy it again over having nothing,...
Login or Create an Account to see details.
Analyst/Coordinator
Our people seem to be pretty satisfied with the infection control section. The system is...
Login or Create an Account to see details.
Analyst/Coordinator
We assumed BD would provide a lot of things that aren't there. They have said that they are working...
Login or Create an Account to see details.
Analyst/Coordinator
Infectious disease isn't a static thing, but MedMined Surveillance Advisor is static. Updating...
Login or Create an Account to see details.
Analyst/Coordinator
In the past, the training was better. We attended a university program for the system, and that was...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor's pricing and contracting seem to be pretty fair. I am certainly getting my money's worth...
Login or Create an Account to see details.
Analyst/Coordinator
I would tell others that the product works exactly as advertised but that it is certainly worth...
Login or Create an Account to see details.
Director
We are switching EMRs, so if there is a product already in our new EMR vendor’s suite that is...
Login or Create an Account to see details.
Director
People in our organization have struggled for a while in understanding the MedMined program and how...
Login or Create an Account to see details.
Director
I haven’t heard anything from BD in terms of ongoing training. I sometimes go through their initial...
Login or Create an Account to see details.
Analyst/Coordinator
We are getting functionality from MedMined Surveillance Advisor, but one of the chief reasons why we...
Login or Create an Account to see details.
Analyst/Coordinator
BD built the system on Google Chrome, which is fine, but our facility doesn't support Google Chrome....
Login or Create an Account to see details.
Analyst/Coordinator
I would advise anyone who has the system to incorporate pharmacy informatics into the team and not...
Login or Create an Account to see details.
Director
MedMined Surveillance Advisor integrates because it does data flow and culture reports pretty well....
Login or Create an Account to see details.
Director
BD says that they upgrade things, but I really haven’t noticed much of a difference or any major...
Login or Create an Account to see details.
Director
I haven’t had any issues with the vendor being proactive. The main issue has been the antibiotic...
Login or Create an Account to see details.
Manager
There is always room for improvement, but BD has been willing to adjust. This program is very solid....
Login or Create an Account to see details.
Manager
We are struggling with our device days with MedMined Surveillance Advisor. The vendor isn't pulling...
Login or Create an Account to see details.
Manager
Our representative from BD is fantastic. This individual is responsive and follows up with us. But...
Login or Create an Account to see details.
Manager
I would definitely recommend this solution. I have used other surveillance programs, and I prefer...
Login or Create an Account to see details.
Manager
Our initial training with the solution was excellent. BD's approach was very well done. I don't know...
Login or Create an Account to see details.
Manager
BD's last upgrade was a little bit unclear. They posted some announcements about what the upgrades...
Login or Create an Account to see details.
Manager
If we can get things sorted out with the solution's device days, I will be perfectly happy with the...
Login or Create an Account to see details.
Analyst/Coordinator
We run into challenges whenever there is a new drug or lab result. We definitely see slips where...
Login or Create an Account to see details.
Analyst/Coordinator
Our interactions with the solution really frustrate us sometimes. The system is difficult to use and...
Login or Create an Account to see details.
Analyst/Coordinator
It is hard to look five years into the future and imagine MedMined Surveillance Advisor being...
Login or Create an Account to see details.
Analyst/Coordinator
Our future satisfaction could go higher if the new software were a dramatic improvement, or it could...
Login or Create an Account to see details.
Analyst/Coordinator
The quality of the system is really convenient because I can get a lot of analytics through the...
Login or Create an Account to see details.
Analyst/Coordinator
The system isn't the easiest to use. That is probably the vendor's weakest point. The vendor could...
Login or Create an Account to see details.
Manager
BD has been very receptive to suggestions. They ask pertinent questions and ask what our wishes are,...
Login or Create an Account to see details.
Manager
We are doing pretty well with MedMined Surveillance Advisor. We sometimes don’t know what we don’t...
Login or Create an Account to see details.
Manager
BD is not necessarily behind in delivering new technology. There are places where I think they are...
Login or Create an Account to see details.
Analyst/Coordinator
BD actually does quick fixes pretty well in terms of secure feedback. But BD falls on their face...
Login or Create an Account to see details.
Analyst/Coordinator
It is hard for BD to understand that things need to be integrated. Their thought is that the...
Login or Create an Account to see details.
Analyst/Coordinator
BD has some capacity to kick service and executive involvement up, but they seem to use that...
Login or Create an Account to see details.
Manager
Every time I open up the edit-report feature, different drugs show up. Some drugs that were there...
Login or Create an Account to see details.
Manager
The BD product fills the gaps for us in terms of integration with systems that give us alerts. The...
Login or Create an Account to see details.
Manager
Our organization has mandated that we use another vendor's products. Whether I would choose to buy...
Login or Create an Account to see details.
Manager
BD's strengths are IT support and customizability. I don't have to do a lot to change a report. The...
Login or Create an Account to see details.
Manager
The experience is good overall. I have been a little frustrated this year with a couple of things....
Login or Create an Account to see details.
Manager
One issue is that the platform is not supported in Internet Explorer anymore, so we have to use...
Login or Create an Account to see details.
Manager
We don’t get a whole lot of training from BD in general. I put together some documents to help with...
Login or Create an Account to see details.
Manager
In the beginning, things with the vendor were awesome and excellent. They taught me how to use the...
Login or Create an Account to see details.
Manager
Right before COVID-19 hit, we were making the switch to another vendor. That switch was postponed,...
Login or Create an Account to see details.
Manager
We had a major upgrade within the last year. The vendor is always updating the product and trying to...
Login or Create an Account to see details.
Manager
The vendor showed us a great time with their training. I know the vendor is available and that if I...
Login or Create an Account to see details.
Analyst/Coordinator
We used to use a different system, but we switched to MedMined Surveillance Advisor so we could...
Login or Create an Account to see details.
Analyst/Coordinator
We sometimes have issues with alerts not firing like they should. That might be due to our...
Login or Create an Account to see details.
Analyst/Coordinator
BD's support is awesome. I have a wish list of alerts, and BD has been great about talking to me...
Login or Create an Account to see details.
Manager
Once I start moving through the product, I am unable to go back to the home screen. I have to...
Login or Create an Account to see details.
Manager
The software pulls work lists for me; I don't have to do that manually. The product speeds up the...
Login or Create an Account to see details.
Manager
The software offers great CMS reports. Those would be challenging to create without MedMined...
Login or Create an Account to see details.
Analyst/Coordinator
Anytime we have new residents that I need to enroll for access, it is very easy to get them training...
Login or Create an Account to see details.
Analyst/Coordinator
There is a good return on investment from the system because of the low contract cost. The system...
Login or Create an Account to see details.
Analyst/Coordinator
I would say the system is part of our long-term plans just based on the cost in our current climate....
Login or Create an Account to see details.
Manager
BD always uses the train-the-trainer model. The vendor's initial training is usually pretty good,...
Login or Create an Account to see details.
Manager
Overall, BD is doing a good job of pushing toward the end patient. We were able to meet some of our...
Login or Create an Account to see details.
Preferences