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MedMined Surveillance Advisor Comments
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Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
I haven't seen the most recent upgrade. There are a lot of things that we have been suggesting for a...
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Analyst/Coordinator
The solution provides awareness about infection risk. The sentinel capabilities have been very...
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Manager
I liked MedMined Surveillance Advisor because it helped us keep track of our patients and labs and...
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Analyst/Coordinator
Our implementation was unexpectedly delayed, and there has been minimal follow-up since then. In...
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Analyst/Coordinator
We need additional upgrades to optimize our use of the system. There is a very delayed upgrade that...
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Director
As our pharmacy transitioned into a more clinical role, MedMined Surveillance Advisor definitely...
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Physician
We only use the solution in a very limited capacity, so we don’t take advantage of everything it...
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Physician
The vendor’s customer support is okay. But when the vendor is selling the product, they make it seem...
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Physician
We were recently given a demonstration on a competing product, and because it is such a huge...
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Physician
The NHSN information is something that I use frequently, and it was a big piece getting that all...
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Manager
The most useful thing for me that the BD product does well is reporting and data extraction around...
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Manager
My experience hasn't changed a whole lot as BD has moved. The people we have worked with have always...
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Manager
It would be nice if everything were quicker. Sometimes when I am documenting in between alerts or...
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Manager
The folks that run MedMined Surveillance Advisor are fantastic. They are always available to help...
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Manager
I really like the alerts and the drug mismatch features in MedMined Surveillance Advisor. If the...
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Analyst/Coordinator
I wouldn't really recommend MedMined Surveillance Advisor. I would buy it again over having nothing,...
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Analyst/Coordinator
Our people seem to be pretty satisfied with the infection control section. The system is...
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Analyst/Coordinator
We assumed BD would provide a lot of things that aren't there. They have said that they are working...
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Analyst/Coordinator
Infectious disease isn't a static thing, but MedMined Surveillance Advisor is static. Updating...
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Analyst/Coordinator
In the past, the training was better. We attended a university program for the system, and that was...
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Analyst/Coordinator
The vendor's pricing and contracting seem to be pretty fair. I am certainly getting my money's worth...
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Analyst/Coordinator
I would tell others that the product works exactly as advertised but that it is certainly worth...
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Director
We are switching EMRs, so if there is a product already in our new EMR vendor’s suite that is...
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Director
People in our organization have struggled for a while in understanding the MedMined program and how...
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Director
I haven’t heard anything from BD in terms of ongoing training. I sometimes go through their initial...
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Analyst/Coordinator
We are getting functionality from MedMined Surveillance Advisor, but one of the chief reasons why we...
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Analyst/Coordinator
BD built the system on Google Chrome, which is fine, but our facility doesn't support Google Chrome....
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Analyst/Coordinator
I would advise anyone who has the system to incorporate pharmacy informatics into the team and not...
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Director
MedMined Surveillance Advisor integrates because it does data flow and culture reports pretty well....
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Director
BD says that they upgrade things, but I really haven’t noticed much of a difference or any major...
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Director
I haven’t had any issues with the vendor being proactive. The main issue has been the antibiotic...
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Manager
There is always room for improvement, but BD has been willing to adjust. This program is very solid....
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Manager
We are struggling with our device days with MedMined Surveillance Advisor. The vendor isn't pulling...
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Manager
Our representative from BD is fantastic. This individual is responsive and follows up with us. But...
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Manager
I would definitely recommend this solution. I have used other surveillance programs, and I prefer...
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Manager
Our initial training with the solution was excellent. BD's approach was very well done. I don't know...
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Manager
BD's last upgrade was a little bit unclear. They posted some announcements about what the upgrades...
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Manager
If we can get things sorted out with the solution's device days, I will be perfectly happy with the...
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Analyst/Coordinator
We run into challenges whenever there is a new drug or lab result. We definitely see slips where...
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Analyst/Coordinator
Our interactions with the solution really frustrate us sometimes. The system is difficult to use and...
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Analyst/Coordinator
It is hard to look five years into the future and imagine MedMined Surveillance Advisor being...
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Analyst/Coordinator
Our future satisfaction could go higher if the new software were a dramatic improvement, or it could...
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Analyst/Coordinator
The quality of the system is really convenient because I can get a lot of analytics through the...
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Analyst/Coordinator
The system isn't the easiest to use. That is probably the vendor's weakest point. The vendor could...
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Manager
BD has been very receptive to suggestions. They ask pertinent questions and ask what our wishes are,...
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Manager
We are doing pretty well with MedMined Surveillance Advisor. We sometimes don’t know what we don’t...
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Manager
BD is not necessarily behind in delivering new technology. There are places where I think they are...
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Analyst/Coordinator
BD actually does quick fixes pretty well in terms of secure feedback. But BD falls on their face...
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Analyst/Coordinator
It is hard for BD to understand that things need to be integrated. Their thought is that the...
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Analyst/Coordinator
BD has some capacity to kick service and executive involvement up, but they seem to use that...
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Manager
Every time I open up the edit-report feature, different drugs show up. Some drugs that were there...
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Manager
The BD product fills the gaps for us in terms of integration with systems that give us alerts. The...
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Manager
Our organization has mandated that we use another vendor's products. Whether I would choose to buy...
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Manager
BD's strengths are IT support and customizability. I don't have to do a lot to change a report. The...
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Manager
The experience is good overall. I have been a little frustrated this year with a couple of things....
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Manager
One issue is that the platform is not supported in Internet Explorer anymore, so we have to use...
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Manager
We don’t get a whole lot of training from BD in general. I put together some documents to help with...
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Manager
In the beginning, things with the vendor were awesome and excellent. They taught me how to use the...
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Manager
Right before COVID-19 hit, we were making the switch to another vendor. That switch was postponed,...
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Manager
We had a major upgrade within the last year. The vendor is always updating the product and trying to...
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Manager
The vendor showed us a great time with their training. I know the vendor is available and that if I...
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Analyst/Coordinator
We used to use a different system, but we switched to MedMined Surveillance Advisor so we could...
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Analyst/Coordinator
We sometimes have issues with alerts not firing like they should. That might be due to our...
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Analyst/Coordinator
BD's support is awesome. I have a wish list of alerts, and BD has been great about talking to me...
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Manager
Once I start moving through the product, I am unable to go back to the home screen. I have to...
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Manager
The software pulls work lists for me; I don't have to do that manually. The product speeds up the...
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Manager
The software offers great CMS reports. Those would be challenging to create without MedMined...
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Analyst/Coordinator
Anytime we have new residents that I need to enroll for access, it is very easy to get them training...
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Analyst/Coordinator
There is a good return on investment from the system because of the low contract cost. The system...
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Analyst/Coordinator
I would say the system is part of our long-term plans just based on the cost in our current climate....
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Manager
BD always uses the train-the-trainer model. The vendor's initial training is usually pretty good,...
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Manager
Overall, BD is doing a good job of pushing toward the end patient. We were able to meet some of our...
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Director
We are all about partnerships, not just having vendors be vendors. We want to partner to improve...
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Director
We recently learned that the system can’t see when signature times are missing, when directions are...
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Director
The support we get from the BD comes in spurts. It is not consistent. It has taken six months to get...
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Director
At another facility, I used another vendor’s pharmacy surveillance solution. That vendor had issues,...
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