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BESLER Revenue Integrity/Underpayment Services Comments
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
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Director

BESLER taught me a few things, and after all my experience in the field, that is good. I would...

Apr 2021
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Director

BESLER works closely with a certain department, but everything I see is good. They are very good...

Apr 2021
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Director

I am not an HIM expert, but when I see some of the things that BESLER is doing, I think that we...

Apr 2021
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Director

We are ending our contract with BESLER, but that has nothing to do with their performance. We made...

Mar 2021
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Director

In the very beginning, we had no expectations. We just knew that there was some revenue to be...

Mar 2021
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Director

BESLER's executives were always engaged. We had a good partnership. There was never anything that I...

Mar 2021
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Director

There would be no reason that I wouldn't recommend BESLER. Their engagements and ability to recover...

Mar 2021
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VP/Other Executive

I was disappointed with what BESLER did with their organization by eliminating their sales staff....

Mar 2021
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Manager

We have a transfer DRG issue, and it can be a nightmare. We actually tried to do some of the work...

Mar 2021
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Manager

Jonathan Besler is highly involved, and I would consider it fairly unusual for the head person to be...

Mar 2021
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Director

We have had a really positive experience with BESLER. Their communication is very good. They make...

Mar 2021
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Manager

BESLER looks at our claims submissions to Medicare and looks at our discharge dispositions, and then...

Mar 2021
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CFO

I have talked to a couple of BESLER's leaders, and they are very good. They are always in contact...

Mar 2021
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Manager

BESLER's niche is working with Medicare. They are really good at that and at finding information. I...

Feb 2021
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Manager

We will continue to work with BESLER because they have been with us for a while. We are comfortable...

Feb 2021
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Manager

I don't work very closely with BESLER's staff members, but I have been on calls with them. I know...

Feb 2021
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VP/Other Executive

BESLER is at the front end because the rate is so cheap. BESLER is a small firm. We have been...

Dec 2020
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Director

Our BESLER work was just for one product, and everything was a piece of cake. BESLER has thrown more...

Nov 2020
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Director

I plan on the vendor being part of our long-term plans; they probably will be forever. Continuing to...

Nov 2020
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Director

BESLER looks through Medicare claims, they do some calling around, and they find out when patients...

Nov 2020
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VP/Other Executive

Our relationship with the vendor is very painless because they perform everything related to what we...

Nov 2020
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VP/Other Executive

The only downfall of the vendor is that they are always asking whether we want to do this or that...

Nov 2020
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VP/Other Executive

There are no extra charges with the vendor. The vendor works a little strategically because they are...

Nov 2020
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Director

The vendor has already exceeded our expectations. Rarely are things so simple. If my team had to...

Nov 2020
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Director

BESLER does not constantly exceed expectations. They haven’t done anything that has wowed me or...

Nov 2020
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Director

BESLER is doing something that we just don’t have the staff to do. They are also trying really hard...

Nov 2020
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Director

Using BESLER is a no-brainer; there is hardly any cost aside from when we recover something. BESLER...

Nov 2020
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Director

When BESLER first came on board, they were collecting a lot of refund money for us from the recovery...

Nov 2020
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Director

With BESLER, we said we needed to negotiate down our fee because of COVID-19, and BESLER jumped...

Nov 2020
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Director

I would give the vendor very high marks for driving tangible outcomes. The vendor is telling us what...

Nov 2020
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Director

I feel like we very much have a partnership with BESLER, and I appreciate that. When we go over...

Aug 2020
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Director

The biggest gap in functionality in BESLER's tool is some of the reporting. The ability to pull...

Aug 2020
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VP/Other Executive

We have excellent people working our accounts. They reach out to us about a lot of upcoming industry...

Jul 2020
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VP/Other Executive

BESLER certainly exceeded our expectations for recoveries. The number of dollars they located was...

Jul 2020
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Director

We primarily use BESLER. They are in the number one spot for our work on transfer DRGs. BESLER...

Jul 2020
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Director

We worked with another company before BESLER. We didn't really talk to those people, and I don't...

Jul 2020
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Director

The vendor avoids nickel-and-diming. They are good that way. Based on the quality I have come to...

Jul 2020
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Director

BESLER has had some turnover, and they have lost some of their better people at times. That happens;...

Jul 2020
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Director

I interact with BESLER's executives. We have had meetings and discussions. The executives usually...

Jul 2020
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Director

During COVID-19, we asked BESLER to get us DSH data on time so that we could file cross-reports on...

Jul 2020
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Director

BESLER's executives have sent a lot of reports, but I haven't paid a lot of attention to them. The...

Jul 2020
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Director

The vendor has offered all sorts of assistance during this COVID-19 crisis, as many vendors have....

Jun 2020
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Director

The vendor does not nickel-and-dime. Everything is based on contingency fees in the contract. There...

Jun 2020
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Director

The vendor does meet our expectations. I don’t like to throw around the term "exceeds expectations"...

Jun 2020
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Director

I don’t have a lot of contact with the vendor executives, and I haven’t needed it. I really don’t...

Jun 2020
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Director

The vendor gets the job done. Bills are coming through, and collections are being made. I would like...

May 2020
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Director

The vendor executives probably keep in touch a little better than some of the executives from other...

May 2020
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Director

I would consider working with BESLER again if I moved to another organization. Our contract is...

May 2020
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VP/Other Executive

We have used BESLER for several years and are very happy with the results and information they share...

May 2020
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(0)
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VP/Other Executive

Everything is working really well with BESLER. They have had great interactions in our patient...

May 2020
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