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BESLER Revenue Integrity/Underpayment Services Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
The firm pretty much only charges us for the items that we were underpaid on. They don’t throw a lot...
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Manager
All I see are the results, and I am happy with the results. I like the firm’s work and their communication....
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Manager
I really only go to our contact; I don’t really get to a high level inside of BESLER. We have a good...
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Director
The most impressive thing about BESLER is that they have great consultants, and they don’t gouge us....
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Director
I love BESLER. They are the best company to work with. There is nothing that I don’t like about...
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Manager
BESLER is good. We have regular meetings with them, and we talk about their performance and other...
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Manager
BESLER could continue to improve their communication. Sometimes there is a lag in their responses....
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Director
BESLER has lived up to my expectations. They do a very good job for us, and because of the way we...
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Director
The only hiccups along the way have been more administrative where I have occasionally gotten a...
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Director
BESLER taught me a few things, and after all my experience in the field, that is good. I would...
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Director
BESLER works closely with a certain department, but everything I see is good. They are very good...
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Director
I am not an HIM expert, but when I see some of the things that BESLER is doing, I think that we...
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Director
We are ending our contract with BESLER, but that has nothing to do with their performance. We made...
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Director
In the very beginning, we had no expectations. We just knew that there was some revenue to be...
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Director
BESLER's executives were always engaged. We had a good partnership. There was never anything that I...
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Director
There would be no reason that I wouldn't recommend BESLER. Their engagements and ability to recover...
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VP/Other Executive
I was disappointed with what BESLER did with their organization by eliminating their sales staff....
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Manager
We have a transfer DRG issue, and it can be a nightmare. We actually tried to do some of the work...
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Manager
Jonathan Besler is highly involved, and I would consider it fairly unusual for the head person to be...
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Director
We have had a really positive experience with BESLER. Their communication is very good. They make...
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Manager
BESLER looks at our claims submissions to Medicare and looks at our discharge dispositions, and then...
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CFO
I have talked to a couple of BESLER's leaders, and they are very good. They are always in contact...
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Manager
BESLER's niche is working with Medicare. They are really good at that and at finding information. I...
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Manager
We will continue to work with BESLER because they have been with us for a while. We are comfortable...
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Manager
I don't work very closely with BESLER's staff members, but I have been on calls with them. I know...
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VP/Other Executive
BESLER is at the front end because the rate is so cheap. BESLER is a small firm. We have been...
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Director
Our BESLER work was just for one product, and everything was a piece of cake. BESLER has thrown more...
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Director
I plan on the vendor being part of our long-term plans; they probably will be forever. Continuing to...
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Director
BESLER looks through Medicare claims, they do some calling around, and they find out when patients...
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VP/Other Executive
Our relationship with the vendor is very painless because they perform everything related to what we...
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VP/Other Executive
The only downfall of the vendor is that they are always asking whether we want to do this or that...
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VP/Other Executive
There are no extra charges with the vendor. The vendor works a little strategically because they are...
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Director
The vendor has already exceeded our expectations. Rarely are things so simple. If my team had to...
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Director
BESLER does not constantly exceed expectations. They haven’t done anything that has wowed me or...
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Director
BESLER is doing something that we just don’t have the staff to do. They are also trying really hard...
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Director
Using BESLER is a no-brainer; there is hardly any cost aside from when we recover something. BESLER...
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Director
When BESLER first came on board, they were collecting a lot of refund money for us from the recovery...
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Director
With BESLER, we said we needed to negotiate down our fee because of COVID-19, and BESLER jumped...
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Director
I would give the vendor very high marks for driving tangible outcomes. The vendor is telling us what...
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Director
I feel like we very much have a partnership with BESLER, and I appreciate that. When we go over...
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Director
The biggest gap in functionality in BESLER's tool is some of the reporting. The ability to pull...
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Going Fishing: A Look at Revenue Integrity