BESLER Revenue Integrity/Underpayment Services Comments

 

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Current Time Inside Cache Tag Helper: 10/28/2020 5:46:44 AM and Model.EvProductId = 198091

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User Commentary

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Director

Relationship

I feel like we very much have a partnership with BESLER, and I appreciate that. When we go over...

Aug 2020
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Director

Tools and Methodology

The biggest gap in functionality in BESLER's tool is some of the reporting. The ability to pull...

Aug 2020
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VP/Other Executive

People and Knowledge

We have excellent people working our accounts. They reach out to us about a lot of upcoming industry...

Jul 2020
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VP/Other Executive

Project Results

BESLER certainly exceeded our expectations for recoveries. The number of dollars they located was...

Jul 2020
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Director

Tools and Methodology

We primarily use BESLER. They are in the number one spot for our work on transfer DRGs. BESLER...

Jul 2020
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Director

People and Knowledge

We worked with another company before BESLER. We didn't really talk to those people, and I don't...

Jul 2020
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Director

ROI and Cost

The vendor avoids nickel-and-diming. They are good that way. Based on the quality I have come to...

Jul 2020
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Director

Relationship

BESLER has had some turnover, and they have lost some of their better people at times. That happens;...

Jul 2020
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Director

Relationship

I interact with BESLER's executives. We have had meetings and discussions. The executives usually...

Jul 2020
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Director

Relationship

During COVID-19, we asked BESLER to get us DSH data on time so that we could file cross-reports on...

Jul 2020
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Director

Relationship

BESLER's executives have sent a lot of reports, but I haven't paid a lot of attention to them. The...

Jul 2020
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Director

Relationship

The vendor has offered all sorts of assistance during this COVID-19 crisis, as many vendors have....

Jun 2020
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Director

ROI and Cost

The vendor does not nickel-and-dime. Everything is based on contingency fees in the contract. There...

Jun 2020
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Director

Project Results

The vendor does meet our expectations. I don’t like to throw around the term "exceeds expectations"...

Jun 2020
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Director

Relationship

I don’t have a lot of contact with the vendor executives, and I haven’t needed it. I really don’t...

Jun 2020
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Director

Other Observations

The vendor gets the job done. Bills are coming through, and collections are being made. I would like...

May 2020
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Director

Relationship

The vendor executives probably keep in touch a little better than some of the executives from other...

May 2020
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Director

Project Results

I would consider working with BESLER again if I moved to another organization. Our contract is...

May 2020
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VP/Other Executive

Tools and Methodology

We have used BESLER for several years and are very happy with the results and information they share...

May 2020
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VP/Other Executive

Tools and Methodology

Everything is working really well with BESLER. They have had great interactions in our patient...

May 2020
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Manager

Tools and Methodology

When patients are discharged, we discharge them to either skilled nursing facilities or home health....

May 2020
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Manager

Tools and Methodology

The vendor is very successful in communicating their findings to us. They are very open in saying...

May 2020
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Manager

Tools and Methodology

BESLER hasn’t been in touch with us regarding the COVID-19 crisis, but we speak to the executives...

May 2020
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Manager

ROI and Cost

The vendor does not charge us for every little thing. They are very fair in their charging. I have...

May 2020
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Director

Relationship

Regarding the COVID-19 crisis, I wouldn’t say a whole lot is different. BESLER has communicated what...

May 2020
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Director

Relationship

I would say BESLER meets expectations. They are not as timely in responding back when they have...

May 2020
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Director

ROI and Cost

In terms of getting our money’s worth, we have BESLER in the primary vendor position because they...

May 2020
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Director

Relationship

The vendor is always timely with information, and they provide feedback over a set call. The vendor...

Apr 2020
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Director

Relationship

The vendor absolutely meets my expectations. BESLER does exactly what is expected of them. Our work...

Apr 2020
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VP/Other Executive

Project Results

We have seen real results in the revenue recoupment. BESLER is top notch, and we have worked with...

Apr 2020
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VP/Other Executive

People and Knowledge

BESLER has very strong personnel. They are very responsive and detailed. I would rank the...

Apr 2020
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VP/Other Executive

People and Knowledge

The vendor is proactive and understands regulations and how they apply to hospitals, enterprises, or...

Apr 2020
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Director

Relationship

BESLER makes every part of the process easy for the customer. Some vendors don't. Working with...

Apr 2020
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Analyst/Coordinator

ROI and Cost

We have received our money’s worth because there is no way to get our money except to have someone...

Apr 2020
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Analyst/Coordinator

Relationship

BESLER meets my expectations. They exceed my expectations in terms of problem solving and customer...

Apr 2020
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Analyst/Coordinator

Relationship

Most of the time, BESLER is quick to respond. They are very matter of fact, up front, and...

Apr 2020
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Analyst/Coordinator

Relationship

BESLER doesn’t overpromise and underdeliver. They give us an idea of what we can expect.

Apr 2020
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Analyst/Coordinator

Relationship

BESLER’s executives are very involved. One of the executives in particular reaches out regularly to...

Apr 2020
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Analyst/Coordinator

Tools and Methodology

BESLER listens to us. We have had some struggles with the process, but BESLER is always open to...

Apr 2020
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Analyst/Coordinator

Relationship

I would tell others that BESLER is good at communicating and solving problems, and their process is...

Apr 2020
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Director

Tools and Methodology

We have found that the vendor sometimes gets so far into a project that they forget to communicate...

Mar 2020
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Director

Other Observations

The vendor is doing a good job. I would recommend that the vendor get creative and diversify their...

Mar 2020
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Director

ROI and Cost

The vendor doesn’t nickel-and-dime us. They do pretty much anything we ask.

Mar 2020
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Director

Relationship

I know the vendor's executives personally. BESLER is definitely a good company. The executive level...

Mar 2020
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Director

People and Knowledge

The vendor is very knowledgeable. When I ask them whether I could have prevented something, they are...

Mar 2020
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Director

ROI and Cost

The vendor does not nickel-and-dime. They are very reasonable, and they have been very flexible. For...

Mar 2020
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Director

Tools and Methodology

I think BESLER is one of the best vendors we have dealt with. We have a couple of other outsourced...

Mar 2020
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Director

Tools and Methodology

The thing that stands out about BESLER’s staff and consultants is the responsiveness to any...

Mar 2020
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Director

Tools and Methodology

I think BESLER is very strategic. They recently acquired another company that will help them expand...

Mar 2020
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Director

Tools and Methodology

When it comes to the vendor’s execution, what stands out is their willingness to not pursue accounts...

Mar 2020
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Director

Relationship

BESLER’s executive involvement is extremely good. The executives are very involved with the company,...

Mar 2020
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Director

Tools and Methodology

In terms of how well BESLER drives tangible outcomes, they really do pursue the recoveries and are...

Mar 2020
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Director

Tools and Methodology

I would recommend BESLER for the work that they do for us. They stay very up to date, and their...

Mar 2020
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Manager

Project Results

BESLER deals with areas that we can’t deal with. They go through to make sure everything is in...

Mar 2020
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Manager

People and Knowledge

BESLER helps us a lot with questions we have about our specialty. The things they have done have...

Mar 2020
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Manager

Other Observations

BESLER meets expectations. I don’t know whether they exceeded expectations because we work with them...

Mar 2020
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Manager

People and Knowledge

The vendor’s consultants are very intelligent and very up-to-date on the healthcare market and the...

Mar 2020
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Manager

Relationship

I would say the strength of our partnership with BESLER is pretty strong. There have been no...

Mar 2020
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VP/Other Executive

Other Observations

I would tell the vendor to continue their consultative practice, maintain their business strength...

Mar 2020
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VP/Other Executive

ROI and Cost

The vendor does not nickel-and-dime. I can’t stand when vendors nickel-and-dime. I just want vendors...

Mar 2020
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VP/Other Executive

Project Results

I wouldn’t say the vendor exceeds my expectations, but they definitely meet my expectations with...

Mar 2020
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VP/Other Executive

Project Results

The vendor definitely gives me some good information on what our strategy should be and not just...

Mar 2020
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VP/Other Executive

Project Results

We had a flawless implementation. It was very easy and simple, and the easier, the better.

Mar 2020
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VP/Other Executive

Relationship

I think the partnership we have with the vendor could strengthen as soon as we have more data, but...

Mar 2020
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VP/Other Executive

Project Results

The vendor is doing very well at driving outcomes. We are actually getting the outcomes we need....

Mar 2020
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VP/Other Executive

Project Results

I would tell others looking at the system that we had an easy implementation and that the vendor is...

Mar 2020
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VP/Other Executive

Relationship

I would definitely go with BESLER again for anything we are doing. We would buy the product again....

Mar 2020
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VP/Other Executive

Tools and Methodology

We have never had any problem with the quality of the staff and consultants at BESLER. I have worked...

Mar 2020
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VP/Other Executive

Relationship

BESLER has changed their strategy over the last couple of years. That is probably a testament that...

Mar 2020
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VP/Other Executive

Relationship

I work with one of the executives at BESLER, and when there are any issues, the executive calls me...

Mar 2020
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Manager

Relationship

We were trying to standardize our business partner relationships internally. BESLER was wonderful;...

Mar 2020
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Manager

ROI and Cost

We knew exactly what the vendor was charging us, and we had no issues with their invoicing at all....

Mar 2020
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Manager

Other Observations

The vendor has their niche skills. I don’t know that they go outside of their scope.

Mar 2020
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Manager

Project Results

The vendor’s feedback and recoveries that were communicated were spot on. The vendor was actually...

Mar 2020
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Manager

Relationship

The vendor’s executives were very personable, and I knew that if we had any issues, I could just...

Mar 2020
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Manager

Relationship

Our partnership with the vendor was great. If we wouldn’t have made some internal decisions, we...

Mar 2020
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Manager

Relationship

I am still getting to know BESLER, but so far, they have been pretty transparent about their...

Mar 2020
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Manager

Tools and Methodology

I got a results report of BESLER's findings, and it looked great. The report was easy to read and...

Mar 2020
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Manager

Relationship

I haven't been in constant contact with the executives, but I do talk to the executive over our...

Mar 2020
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Manager

Relationship

BESLER's strength is their communication. They are very open. When they need to make a change or we...

Mar 2020
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Manager

Other Observations

I am talking with BESLER about integrating their reporting with another system we use. Right now,...

Mar 2020
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Manager

People and Knowledge

Everyone who works at BESLER is very knowledgeable, skilled, and open. Communication is key in...

Mar 2020
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