Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
BESLER Revenue Integrity/Underpayment Services Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
ROI and Cost
BESLER is at the front end because the rate is so cheap. BESLER is a small firm. We have been...
Login or Create an Account to see details.
Director
Tools and Methodology
Our BESLER work was just for one product, and everything was a piece of cake. BESLER has thrown more...
Login or Create an Account to see details.
Director
Tools and Methodology
I plan on the vendor being part of our long-term plans; they probably will be forever. Continuing to...
Login or Create an Account to see details.
Director
Tools and Methodology
BESLER looks through Medicare claims, they do some calling around, and they find out when patients...
Login or Create an Account to see details.
VP/Other Executive
Relationship
Our relationship with the vendor is very painless because they perform everything related to what we...
Login or Create an Account to see details.
VP/Other Executive
Sales and Contracting
The only downfall of the vendor is that they are always asking whether we want to do this or that...
Login or Create an Account to see details.
VP/Other Executive
ROI and Cost
There are no extra charges with the vendor. The vendor works a little strategically because they are...
Login or Create an Account to see details.
Director
Tools and Methodology
The vendor has already exceeded our expectations. Rarely are things so simple. If my team had to...
Login or Create an Account to see details.
Director
Other Observations
BESLER does not constantly exceed expectations. They haven’t done anything that has wowed me or...
Login or Create an Account to see details.
Director
Tools and Methodology
BESLER is doing something that we just don’t have the staff to do. They are also trying really hard...
Login or Create an Account to see details.
Director
Tools and Methodology
Using BESLER is a no-brainer; there is hardly any cost aside from when we recover something. BESLER...
Login or Create an Account to see details.
Director
Tools and Methodology
When BESLER first came on board, they were collecting a lot of refund money for us from the recovery...
Login or Create an Account to see details.
Director
Relationship
With BESLER, we said we needed to negotiate down our fee because of COVID-19, and BESLER jumped...
Login or Create an Account to see details.
Director
Tools and Methodology
I would give the vendor very high marks for driving tangible outcomes. The vendor is telling us what...
Login or Create an Account to see details.
Director
Relationship
I feel like we very much have a partnership with BESLER, and I appreciate that. When we go over...
Login or Create an Account to see details.
Director
Tools and Methodology
The biggest gap in functionality in BESLER's tool is some of the reporting. The ability to pull...
Login or Create an Account to see details.
VP/Other Executive
People and Knowledge
We have excellent people working our accounts. They reach out to us about a lot of upcoming industry...
Login or Create an Account to see details.
VP/Other Executive
Project Results
BESLER certainly exceeded our expectations for recoveries. The number of dollars they located was...
Login or Create an Account to see details.
Director
Tools and Methodology
We primarily use BESLER. They are in the number one spot for our work on transfer DRGs. BESLER...
Login or Create an Account to see details.
Director
People and Knowledge
We worked with another company before BESLER. We didn't really talk to those people, and I don't...
Login or Create an Account to see details.
Director
ROI and Cost
The vendor avoids nickel-and-diming. They are good that way. Based on the quality I have come to...
Login or Create an Account to see details.
Director
Relationship
BESLER has had some turnover, and they have lost some of their better people at times. That happens;...
Login or Create an Account to see details.
Director
Relationship
I interact with BESLER's executives. We have had meetings and discussions. The executives usually...
Login or Create an Account to see details.
Director
Relationship
During COVID-19, we asked BESLER to get us DSH data on time so that we could file cross-reports on...
Login or Create an Account to see details.
Director
Relationship
BESLER's executives have sent a lot of reports, but I haven't paid a lot of attention to them. The...
Login or Create an Account to see details.
Director
Relationship
The vendor has offered all sorts of assistance during this COVID-19 crisis, as many vendors have....
Login or Create an Account to see details.
Director
ROI and Cost
The vendor does not nickel-and-dime. Everything is based on contingency fees in the contract. There...
Login or Create an Account to see details.
Director
Project Results
The vendor does meet our expectations. I don’t like to throw around the term "exceeds expectations"...
Login or Create an Account to see details.
Director
Relationship
I don’t have a lot of contact with the vendor executives, and I haven’t needed it. I really don’t...
Login or Create an Account to see details.
Director
Other Observations
The vendor gets the job done. Bills are coming through, and collections are being made. I would like...
Login or Create an Account to see details.
Director
Relationship
The vendor executives probably keep in touch a little better than some of the executives from other...
Login or Create an Account to see details.
Director
Project Results
I would consider working with BESLER again if I moved to another organization. Our contract is...
Login or Create an Account to see details.
VP/Other Executive
Tools and Methodology
We have used BESLER for several years and are very happy with the results and information they share...
Login or Create an Account to see details.
VP/Other Executive
Tools and Methodology
Everything is working really well with BESLER. They have had great interactions in our patient...
Login or Create an Account to see details.
Manager
Tools and Methodology
When patients are discharged, we discharge them to either skilled nursing facilities or home health....
Login or Create an Account to see details.
Manager
Tools and Methodology
The vendor is very successful in communicating their findings to us. They are very open in saying...
Login or Create an Account to see details.
Manager
Tools and Methodology
BESLER hasn’t been in touch with us regarding the COVID-19 crisis, but we speak to the executives...
Login or Create an Account to see details.
Manager
ROI and Cost
The vendor does not charge us for every little thing. They are very fair in their charging. I have...
Login or Create an Account to see details.
Director
Relationship
Regarding the COVID-19 crisis, I wouldn’t say a whole lot is different. BESLER has communicated what...
Login or Create an Account to see details.
Director
Relationship
I would say BESLER meets expectations. They are not as timely in responding back when they have...
Login or Create an Account to see details.
Director
ROI and Cost
In terms of getting our money’s worth, we have BESLER in the primary vendor position because they...
Login or Create an Account to see details.
Director
Relationship
The vendor is always timely with information, and they provide feedback over a set call. The vendor...
Login or Create an Account to see details.
Director
Relationship
The vendor absolutely meets my expectations. BESLER does exactly what is expected of them. Our work...
Login or Create an Account to see details.
VP/Other Executive
Project Results
We have seen real results in the revenue recoupment. BESLER is top notch, and we have worked with...
Login or Create an Account to see details.
VP/Other Executive
People and Knowledge
BESLER has very strong personnel. They are very responsive and detailed. I would rank the...
Login or Create an Account to see details.
VP/Other Executive
People and Knowledge
The vendor is proactive and understands regulations and how they apply to hospitals, enterprises, or...
Login or Create an Account to see details.
Director
Relationship
BESLER makes every part of the process easy for the customer. Some vendors don't. Working with...
Login or Create an Account to see details.
Analyst/Coordinator
ROI and Cost
We have received our money’s worth because there is no way to get our money except to have someone...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
BESLER meets my expectations. They exceed my expectations in terms of problem solving and customer...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
Most of the time, BESLER is quick to respond. They are very matter of fact, up front, and...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
BESLER doesn’t overpromise and underdeliver. They give us an idea of what we can expect.
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
BESLER’s executives are very involved. One of the executives in particular reaches out regularly to...
Login or Create an Account to see details.
Analyst/Coordinator
Tools and Methodology
BESLER listens to us. We have had some struggles with the process, but BESLER is always open to...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
I would tell others that BESLER is good at communicating and solving problems, and their process is...
Login or Create an Account to see details.
Director
Tools and Methodology
We have found that the vendor sometimes gets so far into a project that they forget to communicate...
Login or Create an Account to see details.
Director
Other Observations
The vendor is doing a good job. I would recommend that the vendor get creative and diversify their...
Login or Create an Account to see details.
Director
ROI and Cost
The vendor doesn’t nickel-and-dime us. They do pretty much anything we ask.
Login or Create an Account to see details.
Director
Relationship
I know the vendor's executives personally. BESLER is definitely a good company. The executive level...
Login or Create an Account to see details.
Director
People and Knowledge
The vendor is very knowledgeable. When I ask them whether I could have prevented something, they are...
Login or Create an Account to see details.
Director
ROI and Cost
The vendor does not nickel-and-dime. They are very reasonable, and they have been very flexible. For...
Login or Create an Account to see details.
Director
Tools and Methodology
I think BESLER is one of the best vendors we have dealt with. We have a couple of other outsourced...
Login or Create an Account to see details.
Director
Tools and Methodology
The thing that stands out about BESLER’s staff and consultants is the responsiveness to any...
Login or Create an Account to see details.
Director
Tools and Methodology
I think BESLER is very strategic. They recently acquired another company that will help them expand...
Login or Create an Account to see details.
Director
Tools and Methodology
When it comes to the vendor’s execution, what stands out is their willingness to not pursue accounts...
Login or Create an Account to see details.
Director
Relationship
BESLER’s executive involvement is extremely good. The executives are very involved with the company,...
Login or Create an Account to see details.
Director
Tools and Methodology
In terms of how well BESLER drives tangible outcomes, they really do pursue the recoveries and are...
Login or Create an Account to see details.
Director
Tools and Methodology
I would recommend BESLER for the work that they do for us. They stay very up to date, and their...
Login or Create an Account to see details.
Manager
Project Results
BESLER deals with areas that we can’t deal with. They go through to make sure everything is in...
Login or Create an Account to see details.
Manager
People and Knowledge
BESLER helps us a lot with questions we have about our specialty. The things they have done have...
Login or Create an Account to see details.
Manager
Other Observations
BESLER meets expectations. I don’t know whether they exceeded expectations because we work with them...
Login or Create an Account to see details.
Manager
People and Knowledge
The vendor’s consultants are very intelligent and very up-to-date on the healthcare market and the...
Login or Create an Account to see details.
Manager
Relationship
I would say the strength of our partnership with BESLER is pretty strong. There have been no...
Login or Create an Account to see details.
VP/Other Executive
Other Observations
I would tell the vendor to continue their consultative practice, maintain their business strength...
Login or Create an Account to see details.
VP/Other Executive
ROI and Cost
The vendor does not nickel-and-dime. I can’t stand when vendors nickel-and-dime. I just want vendors...
Login or Create an Account to see details.
VP/Other Executive
Project Results
I wouldn’t say the vendor exceeds my expectations, but they definitely meet my expectations with...
Login or Create an Account to see details.
VP/Other Executive
Project Results
The vendor definitely gives me some good information on what our strategy should be and not just...
Login or Create an Account to see details.
VP/Other Executive
Project Results
We had a flawless implementation. It was very easy and simple, and the easier, the better.
Login or Create an Account to see details.
VP/Other Executive
Relationship
I think the partnership we have with the vendor could strengthen as soon as we have more data, but...
Login or Create an Account to see details.
VP/Other Executive
Project Results
The vendor is doing very well at driving outcomes. We are actually getting the outcomes we need....
Login or Create an Account to see details.
VP/Other Executive
Project Results
I would tell others looking at the system that we had an easy implementation and that the vendor is...
Login or Create an Account to see details.
VP/Other Executive
Relationship
I would definitely go with BESLER again for anything we are doing. We would buy the product again....
Login or Create an Account to see details.
VP/Other Executive
Tools and Methodology
We have never had any problem with the quality of the staff and consultants at BESLER. I have worked...
Login or Create an Account to see details.
VP/Other Executive
Relationship
BESLER has changed their strategy over the last couple of years. That is probably a testament that...
Login or Create an Account to see details.
VP/Other Executive
Relationship
I work with one of the executives at BESLER, and when there are any issues, the executive calls me...
Login or Create an Account to see details.
Manager
Relationship
We were trying to standardize our business partner relationships internally. BESLER was wonderful;...
Login or Create an Account to see details.
Manager
ROI and Cost
We knew exactly what the vendor was charging us, and we had no issues with their invoicing at all....
Login or Create an Account to see details.
Manager
Other Observations
The vendor has their niche skills. I don’t know that they go outside of their scope.
Login or Create an Account to see details.
Manager
Project Results
The vendor’s feedback and recoveries that were communicated were spot on. The vendor was actually...
Login or Create an Account to see details.
Manager
Relationship
The vendor’s executives were very personable, and I knew that if we had any issues, I could just...
Login or Create an Account to see details.
Manager
Relationship
Our partnership with the vendor was great. If we wouldn’t have made some internal decisions, we...
Login or Create an Account to see details.
Manager
Relationship
I am still getting to know BESLER, but so far, they have been pretty transparent about their...
Login or Create an Account to see details.
Manager
Tools and Methodology
I got a results report of BESLER's findings, and it looked great. The report was easy to read and...
Login or Create an Account to see details.
Manager
Relationship
I haven't been in constant contact with the executives, but I do talk to the executive over our...
Login or Create an Account to see details.
Manager
Relationship
BESLER's strength is their communication. They are very open. When they need to make a change or we...
Login or Create an Account to see details.
Manager
Other Observations
I am talking with BESLER about integrating their reporting with another system we use. Right now,...
Login or Create an Account to see details.
Manager
People and Knowledge
Everyone who works at BESLER is very knowledgeable, skilled, and open. Communication is key in...
Login or Create an Account to see details.
Manager
ROI and Cost
BESLER consistently exceeds our expectations because of the amount of money they can bring in for us...
Login or Create an Account to see details.
Manager
People and Knowledge
In terms of the quality of the staff and consultants at BESLER, I would give them the highest score....
Login or Create an Account to see details.
Manager
Relationship
The vendor’s service teams gave attention to our needs and carved out time to discuss any issues...
Login or Create an Account to see details.
Director
Relationship
I would buy the product again. I have known the vendor and their teams for years, and they are...
Login or Create an Account to see details.
Director
Project Results
The vendor's arrangement with us is based on a contingency fee, and that has been easy to calculate....
Login or Create an Account to see details.
Director
ROI and Cost
I suspect that the vendor avoids charging for every little thing. They charge one fee, and we aren't...
Login or Create an Account to see details.
Director
Project Results
The vendor usually exceeds our expectations. They usually bring us something innovative over and...
Login or Create an Account to see details.
Director
Tools and Methodology
I have had some very interesting conversations with the vendor executives over the years about new...
Login or Create an Account to see details.
Director
Project Results
I have already recommended the vendor a few times. The vendor does everything that is needed, and...
Login or Create an Account to see details.
Director
Project Results
We started sending BESLER the same data that our previous vendor had reviewed for us, and BESLER did...
Login or Create an Account to see details.
Director
Other Observations
We have gotten results from the engagement, and those have been from mostly one specialty. I haven’t...
Login or Create an Account to see details.
Director
ROI and Cost
The vendor does not nickel-and-dime us or charge for every little thing at all.
Login or Create an Account to see details.
Director
Project Results
I wouldn’t say the vendor has consistently exceeded our expectations, but they have absolutely met...
Login or Create an Account to see details.
Director
Other Observations
I feel neutral toward the vendor’s strategic ability. I don’t really know that I have been able to...
Login or Create an Account to see details.
Director
Relationship
So far, the partnership has been pretty strong. We are still fairly new to the vendor, and vice...
Login or Create an Account to see details.
Director
Sales and Contracting
The project executive on BESLER's end has been very responsive when I have had to reach out. Getting...
Login or Create an Account to see details.
Manager
ROI and Cost
BESLER is doing a great job. We are happy, and we will keep using them. They have helped us recover...
Login or Create an Account to see details.
Manager
ROI and Cost
The vendor doesn’t nickel-and-dime us. With our contract, the vendor charges us if they collect...
Login or Create an Account to see details.
Manager
People and Knowledge
I don’t have any complaints about the vendor. I give them a high rating for the quality of their...
Login or Create an Account to see details.
Manager
Tools and Methodology
The vendor does very well with executing. They give us things every month. We talk to the vendor...
Login or Create an Account to see details.
Manager
ROI and Cost
I would recommend the vendor to others. I wouldn’t go out of my way; I am not going to go around...
Login or Create an Account to see details.
Manager
Relationship
I am satisfied with the vendor. They do a good job. We are happy with them and intend to continue...
Login or Create an Account to see details.
Director
Relationship
It seems like BESLER has had the same people forever. They seem to have a local feel with support...
Login or Create an Account to see details.
Advanced Filters
Featured Report
Preferences
Related Blogs
Going Fishing: A Look at Revenue Integrity