BESLER Underpayment Recovery Services Commentary
Filtered view: All
Subject Expert
Mollie Hunt
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations
We are expanding a few roles with BESLER. I have had nothing but good responses from them, and that...
Login or Create an Account to see details.
Relationship
There isn’t really anything BESLER could do to improve because we have such a good relationship. If...
Login or Create an Account to see details.
Relationship
If something comes up or I have a question, I reach out, and the firm is really good at taking...
Login or Create an Account to see details.
Services
If a patient undergoes a procedure such as hip surgery, Medicare aims to avoid duplicate payments...
Login or Create an Account to see details.
Relationship
In terms of the firm's reporting and their ability to explain it, I'm very impressed. When the firm...
Login or Create an Account to see details.
Relationship
We probably haven't had a serious discussion with BESLER about improving our internal processes....
Login or Create an Account to see details.
Relationship, Services
The firm is very innovative because once we give them their data, they pretty much do what they need...
Login or Create an Account to see details.
Relationship, Services
BESLER has top-notch staff members, and they are the best at the Medicare piece of underpayment...
Login or Create an Account to see details.
Relationship, Services
BESLER is very limited based on what we give them. If they had full range, they would exceed our...
Login or Create an Account to see details.
Relationship
If someone asked me about BESLER, I would tell them that the firm is extremely knowledgeable and...
Login or Create an Account to see details.
Relationship
BESLER doesn’t just send us the reports; they also meet with us regularly to go over every aspect of...
Login or Create an Account to see details.
Relationship
BESLER is really good at the work that they do for us, and we have a good relationship with them....
Login or Create an Account to see details.
Relationship
BESLER is a great organization, and we would recommend them without a doubt. We have been with them...
Login or Create an Account to see details.
Relationship
From what I can see with the type of business BESLER is in, they are definitely very innovative....
Login or Create an Account to see details.
Relationship
There are things that we don’t have knowledge about that BESLER is really good at. They fill us in...
Login or Create an Account to see details.
Relationship, Value
We like that BESLER is finding money for us. Most of the time, we agree with what they recommend....
Login or Create an Account to see details.
Value
BESLER's invoices were a bit of a challenge. I had to have more oversight on their invoices and...
Login or Create an Account to see details.
Value
BESLER charges a lot. They think their product is worth more than the industry standard. I don't...
Login or Create an Account to see details.
Relationship
The firm has had some inconsistency with staffing. They are not always diligent in ensuring they get...
Login or Create an Account to see details.
Relationship, Services
BESLER does a great job with DRG transfers. They take on the work and report on it. We have very...
Login or Create an Account to see details.
Relationship, Value
The process with BESLER is pretty seamless. I don't hear from them much. Every so often, they might...
Login or Create an Account to see details.
Services
I would say BESLER meets expectations. They would have to do something really big to exceed...
Login or Create an Account to see details.
Loyalty, Relationship
We are very happy with BESLER. They have done a really solid, consistent job for us. They are very...
Login or Create an Account to see details.
Relationship
BESLER is really responsive. They set up and come prepared for our regular updates. They respond to...
Login or Create an Account to see details.
Relationship
BESLER exceeds our expectations because they have a team of experts, and they provide data to us in...
Login or Create an Account to see details.
Value
Working with BESLER has significantly transformed our healthcare institution's approach to managing...
Login or Create an Account to see details.
Relationship
One of the most impressive aspects of our partnership with BESLER is their responsiveness. Whether...
Login or Create an Account to see details.
Value
Financially, BESLER's services are highly competitive. They offer rates that are more favorable than...
Login or Create an Account to see details.
Relationship
BESLER is very knowledgeable. When we seek advice on DRG-related queries, BESLER is quick to provide...
Login or Create an Account to see details.
Services
BESLER seamlessly integrates their services with our systems. This is exemplified by their note...
Login or Create an Account to see details.
Relationship
BESLER's proactive approach to technology and communication, especially their familiarity with one...
Login or Create an Account to see details.
Relationship
BESLER is a very easy vendor to partner with, and they seem to have an open mind when we approach...
Login or Create an Account to see details.
Relationship
When an organization partners with BESLER, BESLER takes on most of the workload. There is very...
Login or Create an Account to see details.
Value
BESLER has done an excellent job for us. We have been able to recover net cash through the hospital,...
Login or Create an Account to see details.
Relationship, Services
What I like about BESLER is that they make things very simple. We don't have to do anything other...
Login or Create an Account to see details.
Relationship
It took us a while to make sure BESLER scheduled regular meetings to go over reports and what they...
Login or Create an Account to see details.
Relationship
When we reach out to BESLER with questions, they get back to us very quickly. They don’t have a lot...
Login or Create an Account to see details.
Relationship, Services
We are very happy with BESLER’s work, and we have expanded it to include a different project. They...
Login or Create an Account to see details.
Value, Value
BESLER has been a good firm. I wish the rest of the firms we dealt with were like BESLER. We are...
Login or Create an Account to see details.
Relationship, Relationship
A few years ago, for the transfer DRG piece, we started a regular update via video call regarding...
Login or Create an Account to see details.
Value, Value
BESLER avoids charging us for every little thing for the most part. When we have billing issues with...
Login or Create an Account to see details.
Relationship, Relationship
BESLER meets our expectations. Their system is almost like a catch-all. The vendor does a lot of...
Login or Create an Account to see details.
Relationship, Relationship
BESLER is very detailed when it comes to analysis and support. Their support is fantastic. We can...
Login or Create an Account to see details.
Operations, Services, Services
When BESLER does their billing, they should tie it back to their contracts. Their billing isn't...
Login or Create an Account to see details.
Relationship, Relationship
We would like more understanding of BESLER’s strategic road map. We want to know what innovations...
Login or Create an Account to see details.
Relationship, Relationship
Overall, BESLER has done a nice job, and we have used them for some time. We would like more...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
We would like to see more customer success management from BESLER. We want them to look for new ways...
Login or Create an Account to see details.
Operations, Operations
For things to improve with BESLER, we might need more visibility into some of the analytics about...
Login or Create an Account to see details.
Relationship, Relationship
BESLER does really great work. Every time we meet with BESLER, they come with something to discuss;...
Login or Create an Account to see details.
Relationship, Relationship
There has been a small change in staffing at BESLER, and that is just the nature of the workforce...
Login or Create an Account to see details.
Relationship, Relationship
I appreciate BESLER's services in terms of their review of our inpatient claims. They have a good...
Login or Create an Account to see details.
Relationship, Relationship
Things become worrisome when someone from BESLER who has been in place with us for a while leaves...
Login or Create an Account to see details.
Loyalty, Loyalty, Value, Value
We had BESLER go back and evaluate our DRG transfers to see whether we were getting paid...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
BESLER’s process is pretty cut and dry, but I don't see a lot of strategic planning for them that...
Login or Create an Account to see details.
Value, Value
We pay the contingency fee with BESLER. I can't say that I am deep in the weeds with BESLER in terms...
Login or Create an Account to see details.
Relationship, Relationship
BESLER does well with their reactive or response time. If I send them an email today or have to call...
Login or Create an Account to see details.
Relationship, Relationship
We have always had a good relationship with BESLER. They are very responsive, and they tend to be...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
We did make a major effort with BESLER months ago about making sure the discharge status code was...
Login or Create an Account to see details.
Relationship, Relationship
BESLER has always been very customer focused and responsive, and their reports are good. The firm...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
BESLER has worked with us financially in the past and has recognized that we are under a crunch...
Login or Create an Account to see details.
Loyalty, Loyalty
BESLER did a good job with what we used them for, but we moved some work away from BESLER because we...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Truthfully, BESLER exceeds our expectations, and that is why we have had a fairly long-term...
Login or Create an Account to see details.
Services, Services, Services, Services
I wish the firm’s work were turned around closer to a patient's discharge date. Our claims have to...
Login or Create an Account to see details.
Services, Services
The firm is very good in regard to solving problems, but they can be a little pushy and overzealous...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Relationship
The firm’s people are extraordinarily responsive. We can reach out to them for anything, and they...
Login or Create an Account to see details.
Value, Value, Value, Value
I got exactly what I paid for from BESLER and exactly what I contracted for. I can't say anything...
Login or Create an Account to see details.
Operations, Operations, Operations, Operations
BESLER has a really great implementation that is very easy on the client. They don't require a lot...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
I really appreciate BESLER’s coding accuracy on the discharge status. The coding for DRGs also seems...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
BESLER is very knowledgeable about the business that they are in, and they are good with...
Login or Create an Account to see details.
Value, Value, Value
I don't think there is anything unfair about BESLER’s charges, but the firm doesn’t give me anything...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
We have constraints on BESLER, but in the areas where the firm is working, the firm is doing a great...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
Our work with BESLER has been pretty straightforward, so most parts of the project with them have...
Login or Create an Account to see details.
Value, Value, Value
I haven't checked the market recently, but the percentage we are paying for BESLER’s service seems a...
Login or Create an Account to see details.
Services, Services, Value
BESLER’s billing is hard to decipher. Their billing portal is not very clean, and it seems as if I...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
We have experienced some issues with one of our groups, and BESLER has worked with me diligently to...
Login or Create an Account to see details.
Relationship, Operations, Operations, Operations
The biggest issue we have is the training. BESLER is getting back to helping us get the right...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Value, Value, Value
BESLER has been very forthcoming and open with us. They have always answered all of our questions...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
The vendor finds more than I thought they would with their software, and they are knowledgeable in...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Value
I feel like BESLER is not as much of a team partner when it comes to their commission rates. They...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
BESLER does a great job with DRG transfers. The firm is almost transparent with us about doing their...
Login or Create an Account to see details.
Value, Value, Value
BESLER is trying to sell to us all the time.
Login or Create an Account to see details.
Relationship, Relationship, Relationship
BESLER honestly does what they say they are going to do. The firm says that they are going to...
Login or Create an Account to see details.
Relationship, Relationship
We have regular meetings with BESLER, and they always present their performance reports. We talk...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
BESLER provides monthly webinars about transfer DRGs. They always keep us up-to-date. If we want to...
Login or Create an Account to see details.
Relationship, Relationship
BESLER tries to be competitive with their contingency piece and things like that. They can probably...
Login or Create an Account to see details.
​
Featured Report
Preferences