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Cambio COSMIC (Non-US) (Mostly Sweden)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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Commentary Summary

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User Commentary

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Manager

Service and Support

We have a strong customer group that mostly has a good collaboration with Cambio regarding...

Nov 2022
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Manager

Functionality and Upgrades

The program shuts down for certain errors to prevent corrupt data, but that is still annoying....

Nov 2022
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Manager

Implementation and Training

The product presents a technical environment that requires quite a few hours of testing to plan and...

Nov 2022
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Manager

Service and Support

We would love to see many changes for end users. The vendor should make it easier for users to...

Nov 2022
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Manager

Future Outlook

Cambio is planning more open-EHR support for their platform, and that is good. It is only through...

Nov 2022
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CIO

Interfacing and Integration

Cambio needs to improve the overall tech road map and the integrations of Cambio COSMIC with other...

Oct 2022
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CMIO

Functionality and Upgrades

The vendor needs to up their game in terms of adjusting their product to the international market....

May 2022
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CMIO

Interfacing and Integration

The vendor needs to up their game for decision support for professionals inside the product. Often...

May 2022
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CMIO

Functionality and Upgrades

All EMRs are extremely specialized systems. Cambio's system isn't easy for anybody to use if they...

May 2022
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CMIO

Relationship

We work really closely with the management people. They are really good at executive involvement....

May 2022
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CMIO

Functionality and Upgrades

This product is specially designed for the public healthcare sector. The product is very well...

May 2022
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CMIO

Functionality and Upgrades

The vendor has had quality-control issues. We have had problems with updates where things have...

May 2022
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CIO

ROI / Cost (care and feeding)

Cambio charges us for a lot of things. When we go through the process of finding and fixing bugs or...

Dec 2021
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CIO

Implementation and Training

Cambio trains us so that we can train our people and does try to put resources into the product.

Dec 2021
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CIO

Functionality and Upgrades

Cambio's testing period could be a lot better. There are bugs in the product, but it does work. The...

Dec 2021
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CIO

Functionality and Upgrades

One very frustrating thing for my team and the people around me is the quality of the patches and...

Dec 2021
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CIO

Interfacing and Integration

Cambio COSMIC is a very closed system. We have some integration, but we have no chance of expanding...

Dec 2021
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CIO

Other Observations & Comments

The product uses the waterfall method, but that is very outdated today. I would prefer the agile...

Dec 2021
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CIO

Sales and Contracting

We are in the middle of upgrading from our current version to another version, and people are a bit...

Dec 2021
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