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Cambio COSMIC (Global) (Mostly Sweden) Commentary
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Everton Santos
VP of International
KLAS VP of International - Everton Santos
 
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CMIO

Culture, Culture, Culture, Culture, Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Relationship

Cambio is aware of what we need. We are in agreement on what should be done, and the vendor has a...

Oct 2023
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(0)
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CMIO

Relationship, Relationship, Relationship, Relationship

As a customer group, we have had a really close collaboration with Cambio regarding developing the...

Oct 2023
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CMIO

Relationship, Relationship, Relationship, Relationship

When it comes to actually delivering on time with quality, Cambio COSMIC has been a disaster. We...

Oct 2023
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty

If we had another really good system with a good track record and if it weren't so complicated to...

Oct 2023
||
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CMIO

Relationship, Relationship, Relationship, Relationship

We have had a lot of conflicts with Cambio with regard to how they fix errors. If we have bugs,...

Oct 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship

I like the people at Cambio; they are genuine and want to do well for their clients. Cambio has a...

Oct 2023
||
(0)
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Manager

Operations, Operations, Operations, Operations, Product, Product, Product, Product

Cambio needs to improve their documentation. All documentation is still in PDF documents, so it is...

Oct 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Another area of improvement is process support. We want Cambio COSMIC to be able to display where...

Oct 2023
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CIO

Relationship, Relationship, Relationship, Relationship

Cambio is very experienced in our region's market, and their product is flexible to meet our needs.

Sep 2023
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CIO

Relationship, Relationship, Relationship, Relationship

The support we receive for everything except the speech recognition piece is generally both fast and...

Sep 2023
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CIO

Product, Product, Product, Product

Since there are no descriptions of the use cases that form the basis for the development of...

Sep 2023
||
(0)
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CIO

Relationship, Relationship, Relationship, Relationship

The support Cambio can provide is principled and at such a high level that it cannot be used to...

Sep 2023
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(0)
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CIO

Product, Product, Product, Product

Cambio could be more familiar with the operational changes necessary to remove the hours worked in...

Sep 2023
||
(0)
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Manager

Loyalty, Loyalty, Loyalty, Loyalty

We plan to keep Cambio COSMIC for an extensive period of time. I'm a little anxious our satisfaction...

Aug 2023
||
(0)
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Manager

Product, Product, Product, Product

We have an integration platform we use in Cambio COSMIC so that we can easily integrate the system...

Aug 2023
||
(0)
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Manager

Operations, Operations, Operations, Operations

Cambio COSMIC is a complex system, but its usability is getting better. Cambio does not provide a...

Aug 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Relationship

Cambio keeps most promises but absolutely not all of them. Cambio is struggling with the pace of...

Aug 2023
||
(0)
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Manager

Value, Value, Value, Value

Cambio's pricing is good for the long haul, but the solution is an expensive system upon delivery....

Aug 2023
||
(0)
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CMIO

Product, Product, Product, Product

Interoperability and AI are two areas that could be improved in the system. When it comes to...

Aug 2023
||
(0)
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Relationship

Since the vendor got new management, they have become more customer oriented and focused on our...

Aug 2023
||
(0)
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CMIO

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Cambio needs to actively accelerate their ability to integrate their system with systems from...

Aug 2023
||
(0)
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CMIO

Product, Product, Product, Product

Cambio could improve by providing more structured data for us to share with other health systems and...

Aug 2023
||
(0)
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Director

Product, Product, Product, Product

The product is specific to the Swedish market, and I like the breadth of its functionalities. Cambio...

Aug 2023
||
(0)
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Director

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

I would like Cambio to unify their product functionally and technically to improve the performance,...

Aug 2023
||
(0)
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VP/Other Executive

Product, Product, Product, Product

The system's main strength is that it is an established system that is adapted to the Swedish market...

Aug 2023
||
(0)
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VP/Other Executive

Product, Product, Product, Product

Developing a more intuitive user interface is the greatest opportunity for Cambio to improve the product....

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

There are too many errors after upgrades. If Cambio could ensure good quality during and after...

Aug 2023
||
(0)
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CMIO

Relationship, Relationship, Relationship, Relationship

One strength of Cambio is that they deliver to almost all of the regions in our country. That means...

Aug 2023
||
(0)
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CMIO

Product, Product, Product, Product

The system is a secure, robust, and user-friendly system. I feel that it is a safe tool for...

Aug 2023
||
(0)
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CMIO

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

I like that Cambio knows our region's market, legislation, and healthcare system.

Jun 2023
||
(0)
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CMIO

Product, Product, Product, Product

I like the product's mobile solutions and new parts for activity management.

Jun 2023
||
(0)
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CMIO

Product, Product, Product, Product

Cambio could improve the system in terms of scheduling and resource planning. There are a lot of...

Jun 2023
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(0)
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CMIO

Product, Product, Product, Product

Cambio could have higher delivery quality. Today, there are often consecutive errors after an...

Jun 2023
||
(0)
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Manager

Product, Product, Product, Product

The product is stable and quite simple. However, there is room for improvement in the quality.

Jun 2023
||
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