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User Commentary
Relationship, Relationship, Operations, Operations, Product, Product
When we originally went on Carestream's product, it was great, but its performance has degraded, and...
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Relationship, Relationship
When it comes to supporting Carestream and ensuring that there is a high amount of uptime, Philips...
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Value, Value
I'm not paying too much for what I'm getting from Carestream, so contractually, the product is a...
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Culture, Culture
Within the contract, there are certain components related to service that Philips committed to that...
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Culture, Culture, Relationship, Relationship, Product, Product
One of the issues we have is with large data files and sharing them within our internal network. We...
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Loyalty, Loyalty
Our intent is to not continue with Carestream into the future because we see a night-and-day...
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Relationship, Relationship
Our support from Philips has been very consistent. The vendor is really committed to supporting us...
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Relationship, Relationship, Product, Product
We have struggled with Philips' PACS. We have been working on fixing significant issues that have...
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Loyalty, Loyalty
The more we work with Philips, the more we see that they are a great company to deal with. The...
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Product, Product
The product could be improved in regard to its capabilities for CD burning and CD importing.
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Relationship, Relationship
Carestream had a really good product, but when it was bought by Philips, they didn't execute well....
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Product, Product
The product has good functionality. Its software capabilities for three-dimensional reconstruction...
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Relationship, Relationship, Product, Product
The biggest problem we have faced is the vendor’s support of the product. We have had downtime that...
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Product, Product
The vendor delivers new technology that meets our needs, but the problem is that new technologies...
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Relationship, Relationship
We had a change in management at my organization, and our new leader doesn't care for the system....
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Relationship, Relationship
My first point of contact at Philips is really good. Through escalation, the vendor's leaders are available....
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Product, Product
I like the product's user interface. Our end users only have good things to say about the system. It...
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Operations, Operations, Product, Product
From an end-user perspective, the product is pretty good, but from a management perspective, it is...
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