Clairvia Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Things are constantly changing because of Oracle Health's acquisition of Cerner. I have made...
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Operations
It would be nice to have a training module in Clairvia on how to create and publish a schedule and...
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Product
The system doesn't have robust reporting options. For example, when I am running a report for a...
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Product
The product is meant to be really easy. We just drag, drop, and click. Users can do everything...
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Product
From an administrative standpoint, there are seven different applications to go through to manage...
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Value
For development requests and things like that, we have had to pay for stuff, and that has been...
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Relationship, Product
Cerner does zero monitoring. For instance, something was running data and then stopped, and I didn't...
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Operations
For Cerner's implementations, there is definitely room for improvement in timing and things like that....
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Product
The product integration is good, but that is because we have a unique setup that makes things easy....
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Relationship
Everything is going pretty well with Clairvia. The support we get from Cerner for Clairvia is...
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Relationship, Product
Since the Oracle acquisition, I haven't noticed any changes on the Clairvia side. If anything,...
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Loyalty
We are going to change EHRs, but there has not been an official decision on whether or not we are...
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Relationship
The vendor keeps their promises most of the time but not all the time. Cerner is very behind on idea...
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Loyalty
Even though Clairvia is a scheduling tool, we don’t use it as such; we use a different vendor's...
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Relationship
The issue is not necessarily that Cerner doesn't deliver; the issue is just the time frame in which...
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Culture, Value
Before our contract changed, we had the red carpet rolled out to us, and we didn't incur charges. We...
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Relationship, Operations
I learned from Cerner during the implementation, and that was it. I don't learn anything more from...
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Relationship, Product
Cerner is really good about supporting integration.
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Product
Within Clairvia, there is a way we can see the skill-to-patient ratio. The way that ratio generates...
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Product
The way that Cerner’s access management tool grants access to Clairvia is like an ancient dinosaur,...
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Loyalty
We are switching our EMR vendor to a vendor that doesn’t play well with Cerner. There is pressure to...
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Relationship
The vendor is a little slow with putting things out. There are a few things that we have asked them...
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Relationship, Operations
I would like Oracle Health to have all their leadership folks engaged to make sure we have enough...
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Product
If I had to make a choice, I would buy the Clairvia product again. The features all work...
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Operations, Product
Our last upgrade with Clairvia didn't go smoothly. We had files that were locked up, and it took a...
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Product
One thing Oracle Health doesn't let us do is pull reports directly from the database. We cannot tap...
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Product
Clairvia’s ease of use might be slightly low for some schedulers. But we also have to consider that...
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Relationship
Oracle Health is always excellent with their support. They provide people who work with us and a...
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Relationship
We have regular meetings with Clairvia. There are several people we work with.
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Product
Clairvia gives us objective data on how to meet our staffing needs based on patient acuity and...
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Loyalty
When Clairvia was Cerner-owned, we were considered one of their preferred customers. I see a...
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Product
On the scheduling side of Clairvia, we can use tags to distinguish traveling nurses from our regular...
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Loyalty
We are getting ready to embark on the Clairvia mobile app, which will be beneficial to end users....
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Product
We would like improvements to the reports that managers and directors use. We built our own...
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Product
We can place notes on patients for specific reasons. Sometimes when we have overflow assignments...
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Product
I like that Clairvia talks with our timekeeping system well, so it pushes information directly onto...
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Product
Our other scheduling platform has a matrix view that lays out employees’ schedules. Clairvia doesn’t...
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