Cerner Community Behavioral Health (Anasazi) Comments

 

Featured  Reports

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/28/2020 7:12:41 PM and Model.EvProductId = 94888

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

COO

Relationship

Cerner is incredibly responsive, and they have an incredibly active user community through uCern....

Oct 2019
 Helpful

 or  to see details.

COO

ROI / Cost (care and feeding)

There are some support requests that Cerner charges us for, but I would say everything is kind of...

Oct 2019
 Helpful

 or  to see details.

COO

Interfacing and Integration

Integration with Cerner has been limited in the Anasazi version. But I think that is going to get...

Oct 2019
 Helpful

 or  to see details.

COO

Functionality and Upgrades

Cerner's system is critical to the outcomes, measurements, and data collection that we do.

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Cerner Community Behavioral Health is easy to use, but the slowness of the product makes the system...

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We have created extensive dashboard reporting to see more in the product, and that has improved the...

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

With Cerner Community Behavioral Health, we still want a couple of things to be better. We want...

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We don't use Cerner's cloud tool. I have full access to the data, so we integrated Cerner's tool...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

Cerner does well in supporting our goals. I am pretty happy with Cerner.

Oct 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Cerner Community Behavioral Health is a very slow product, sometimes has illogical flow, and is...

Oct 2019
 Helpful

 or  to see details.

Director

Relationship

There have been some struggles with Cerner Community Behavioral Health, just as there are problems...

Oct 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

I haven't seen Cerner nickel-and-dime us for anything. Our previous vendor used to nickel-and-dime...

Oct 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Most software upgrades aren't perfect, including Cerner's. I always test the upgrades and let other...

Oct 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Our work with Cerner Community Behavioral Health is going really well. The system is pretty stable....

Oct 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

Cerner Community Behavioral Health attempts to integrate products and has functionality like CCDs...

Oct 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The group notes in Cerner Community Behavioral Health is one of the system's greatest strengths....

Oct 2019
 Helpful

 or  to see details.

Manager

Future Outlook

We have been caught in a transitional period since Cerner is going to sunset the Anasazi platform...

Oct 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have been satisfied with the overall performance of the Anasazi platform for several years....

Oct 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Cerner has provided us with upgrades and enhancements, thus keeping the software and system current....

Oct 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Since Cerner acquired Anasazi Software, the overall impact has not been very positive. Cerner has...

Oct 2019
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We are in the process of replacing our old system with another Cerner system. We were relatively...

Oct 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

The installation is proceeding, but we have to overcome many obstacles. Firstly, Cerner has to train...

Oct 2019
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We will be moving away from the Anasazi product, which has been live for decades. This will happen...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The initial implementation plan and training that have been provided looks very well thought out....

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The old Anasazi system was functional for a long time and performed well daily. We have no...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

Anasazi is not really colorful, and our Anasazi version does not look slick. Our younger end users...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We never had problems with any updates, but I know some of the people that house their own data had...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Cerner's support has been excellent. We haven't had any problems with them. When we have had issues,...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor helped us go through the meaningful use certification process, and they were wonderful to...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

Our implementation was painless compared to what I have heard from other providers. We weren't...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Technology

We were happy with Anasazi, but I know Cerner quit supporting the Anasazi product because they were...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Our representative has been with the company for a long time. There doesn't seem to be a lot of turnover....

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

In the new product, we will not be able to make our own forms. That will be a huge change. Being...

Aug 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

One of the things that is quite frustrating is that I can't afford to send staff members out to the...

Aug 2019
 Helpful

 or  to see details.

Manager

Future Outlook

Cerner stopped meeting our needs with this product because they are developing a new one. They...

Aug 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We are looking forward to better reporting and easier treatment plans in Cerner Millennium...

Aug 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We got our integration to work, but it took a while. We kept thinking that because Cerner was such a...

Aug 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Cerner is the only EHR that some of our people have ever worked with, and those people complain...

Aug 2019
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

For the past several years, we haven't had any issues with Cerner's product. There have been no...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

When the solution was owned by Anasazi, it was rough. Since Cerner took over, pieces of it have...

Jul 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I have been satisfied with Cerner. The system is our first EHR. We went from paper to Word documents...

Jul 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We were working on a project with Cerner, and the individual I worked with on that project was...

Jul 2019
 Helpful

 or  to see details.

Director

Implementation and Training

In the training, Cerner knows how to answer questions and talk to us about everything that is...

Jul 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

We are moving to Cerner's new behavioral health product because it integrates well with other...

Jul 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

I have worked with other products in which the clinical side looks lovely and the billing side is a...

Jul 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

If we are building something that we have built before, Cerner allows us to copy a template and to...

Jul 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

It is hard for clinical staff members to want to use any system, but the staff members can work on...

Jul 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

We don't take all the updates. There might be a promotion that works for a user in another state...

Jul 2019
 Helpful

 or  to see details.

Director

Service and Support

The support people always respond to our inquiries and schedule meetings with us. The support for...

Jul 2019
 Helpful

 or  to see details.

Director

Service and Support

Cerner sends information to us all of the time. They contact us about updates. Cerner has worked...

Jul 2019
 Helpful

 or  to see details.

Director

Relationship

I am constantly in contact with Cerner's salespeople and the individuals that are working on their...

Jul 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

There are some bells and whistles that we aren't even fully using. Cerner has built functionality...

Jul 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I have no problem recommending this tool. I have talked to agencies many times that are interested...

Jul 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

For several years, we thought we knew what we needed, and we got 99% of that from Cerner. But we...

Jul 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We aren't nickel-and-dimed. Of course, nobody wants to pay for upgrades. The product has evolved...

Jul 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

Over the years, Cerner and other vendors have put more responsibility on the users to get...

Jul 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

I have been on the Anasazi system for many years. Our state reporting is really wonky because there...

Aug 2018
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have new people who don't like the overall functionality of the Anasazi system. They find some...

Aug 2018
 Helpful

 or  to see details.

COO

Win/Loss - Why they were selected (by current clients)

We were a lot smaller when I was researching and comparing systems. At that time, there wasn't much...

Aug 2018
 Helpful

 or  to see details.

COO

Functionality and Upgrades

I hated living in a paper world; it was a nightmare. The Anasazi system really was the best product....

Aug 2018
 Helpful

 or  to see details.

COO

Functionality and Upgrades

Anasazi provided incredible security around HIPAA. Personally, I really couldn't stay on top of all...

Aug 2018
 Helpful

 or  to see details.

COO

Service and Support

In the beginning, Anasazi had the national and state user groups. That required a great amount of...

Aug 2018
 Helpful

 or  to see details.

COO

Other Observations & Comments

In behavioral health, we have to comply with a lot of state regulations; that is different from the...

Aug 2018
 Helpful

 or  to see details.

COO

Interfacing and Integration

Cerner has put some incredible concepts onto the system. I think the future of healthcare involves...

Aug 2018
 Helpful

 or  to see details.

COO

Sales and Contracting

Anasazi used to nickel-and-dime us, but now that Cerner has acquired them, they avoid that. That is...

Aug 2018
 Helpful

 or  to see details.

COO

Relationship

One executive has been to several of our meetings and has made a point of meeting everyone.

Aug 2018
 Helpful

 or  to see details.

COO

Future Outlook

It is hard to say something is always perfect or the best. I think things can always be better, but...

Aug 2018
 Helpful

 or  to see details.

COO

Functionality and Upgrades

I am forced to use other platforms right now that aren't integrated with the Cerner system, and...

Aug 2018
 Helpful

 or  to see details.

COO

Future Outlook

With regard to moving into the Millennium platform, I am excited about the questionnaires patients...

Aug 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We have had Cerner Community Behavioral Health for a long time now. I have actually worked with the...

Aug 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We really enjoy the functionality of the billing and reporting aspect of Cerner Community Behavioral...

Aug 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We can’t easily pull information and assessments from the clinical side of the system. But I did...

Aug 2018
 Helpful

 or  to see details.

Director

Future Outlook

We are a certified community behavioral health clinic, and we are testing the demonstration model....

Aug 2018
 Helpful

 or  to see details.

Director

Other Observations & Comments

It isn't as easy to collect data and report the data on the clinical side of the system as it is on...

Aug 2018
 Helpful

 or  to see details.

Director

Other Observations & Comments

I am not sure that Cerner has significant behavioral health expertise, so that is why we want to see...

Aug 2018
 Helpful

 or  to see details.

Director

Future Outlook

Cerner has always kept the pace; they have to keep the pace to continue being marketable. Cerner is...

Aug 2018
 Helpful

 or  to see details.

Director

Other Observations & Comments

I have talked to other agencies about selecting software, and asking questions in a way that allows...

Aug 2018
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We are using the older version of Cerner Community Behavioral Health; the newer version is much...

Jul 2018
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We like that we can change our assessments in Cerner Community Behavioral Health. We can add and...

Jul 2018
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

The billing side of Cerner Community Behavioral Health needs to be improved. We can't report on our...

Jul 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Overall, Cerner Community Behavioral Health has been good. I think it is a very user-friendly...

Jul 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Lots of people in the state have different software systems, and they seem to struggle with the...

Jul 2018
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Cerner says they will try to sort out the system's MACRA issues next year, but they told us the same...

Jul 2018
 Helpful

 or  to see details.

Direc