Cerner Extensive IT Outsourcing Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 10:26:42 PM and Model.EvProductId = 40349

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Director

Tools and Methodology

During COVID-19, Cerner has been really supportive. They give us a heads up when there is a new...

Oct 2020
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Director

Tools and Methodology

We get a lot of complaints from users about our help desk. Sometimes users are frustrated because...

Oct 2020
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Director

Other Observations

Cerner has strategic abilities, but they have to listen to us and what we really want.

Oct 2020
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Director

Tools and Methodology

Cerner outsources their service, so we are talking to people from India. They are really good, but...

Oct 2020
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Director

ROI and Cost

There are a lot of charges for Cerner's outsourcing services, and the vendor is always pushing us to...

Mar 2020
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Director

Tools and Methodology

Things may or may not get implemented as quickly as we think they should, but we haven't had any...

Mar 2020
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