Cerner Extensive IT Outsourcing
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Ryan Oliver
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VP/Other Executive

Cerner's services are extremely overpriced. Our agreement has been in place for years, and there...

Jan 2022
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CIO

We do have meetings with the firm’s leaders, and we have had a good long-time relationship. We have...

Dec 2021
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CIO

Cerner brings a different culture with the way they manage their people. When we have a mixed shop,...

Dec 2021
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CIO

There are pros and cons to doing what we did in our agreement. We only moved the application side...

Dec 2021
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CIO

The biggest problem we have with Cerner is the help desk in terms of the number of complaints we get...

Dec 2021
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CIO

For the most part, Cerner does not nickel-and-dime. Things are done for free much more than they...

Dec 2021
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CFO

Cerner has been through a significant amount of restructuring at the executive level. It is really...

Dec 2021
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CFO

Cerner brings expertise and an ability to recruit IT professionals that we would never have. Cerner...

Dec 2021
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CEO/President

Cerner has been responsive to our requests and needs. They have provided us with good leadership....

Dec 2021
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CEO/President

Especially right now with all of the labor human resource challenges, it has been a good experience...

Dec 2021
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CEO/President

I would tell other providers that the relationship is dependent, in large part, on the leadership at...

Dec 2021
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Director

Cerner needs to be receptive to the idea of scaling their solutions to the unique needs of...

Dec 2021
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Director

I wouldn't buy Cerner's services again if I had to make the choice. There is a lack of...

Dec 2021
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Director

I think Cerner's strength is a very dedicated workforce. The local talent we have is very dedicated,...

Dec 2021
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Director

There has been very little substantive movement on a very outdated interface that Cerner seems to be...

Dec 2021
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VP/Other Executive

Cerner's services have been working out great for us. We are 100% committed to Cerner. We have...

Nov 2021
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VP/Other Executive

The business model has progressively gotten in the way of IT outsourcing. The business model is set...

Nov 2021
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VP/Other Executive

I am very familiar with Cerner. I know them. I don’t want to change firms because of the...

Nov 2021
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VP/Other Executive

By going with Cerner's IT outsourcing services, we have seen some success, like making IT spending...

Nov 2021
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VP/Other Executive

If I could have Cerner work on anything, it would be performance and stability. Over the past...

Nov 2021
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COO

In general, Cerner has operated in good faith and has kept the on-site resources with a skill level...

Nov 2021
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COO

The transition from in-house people to Cerner people for IT outsourcing was rocky at first, but the...

Nov 2021
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COO

With Cerner's other services, I have seen some degradation of Cerner's level as they have had...

Nov 2021
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Director

Cerner is a major part of everything we do. We have Cerner ITWorks, and Cerner employees come...

Jul 2021
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Director

We didn’t have a really great project management team or process at our organization. Cerner brought...

Jul 2021
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CMIO

Cerner doesn’t avoid charging for every little thing, but in some ways, with the nature of the...

Jun 2021
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CMIO

Cerner is a fantastic partner, and I am often impressed with the services they render. Their EMR...

Jun 2021
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CMIO

The quality of staff we work with from Cerner is extremely high. I give them a perfect score because...

Jun 2021
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CMIO

I have heard some of Cerner’s executives talk at their annual forums. Strategically, they have the...

Jun 2021
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CMIO

Cerner is trying to be outcome directed. They ask for us to give them very tangible targets, and...

Jun 2021
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CMIO

I work with Cerner's IT people every day. I love all of them. They are smart, hardworking people....

May 2021
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CMIO

Cerner always meets our expectations because we negotiate those expectations, and they want to be...

May 2021
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CMIO

I may come to Cerner with a block that is one foot by one foot, for example, and I tell them that is...

May 2021
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CMIO

We know who to go to when we have a problem. From top to bottom, the chain of command is very clear....

May 2021
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CMIO

I am pretty certain that our top executives would say that we are getting our money's worth from...

May 2021
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CMIO

I have to go through a Cerner executive to get our resources to do certain things. That drives me...

May 2021
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