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Cerner Extensive IT Outsourcing Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Tools and Methodology
During COVID-19, Cerner has been really supportive. They give us a heads up when there is a new...
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Director
Tools and Methodology
We get a lot of complaints from users about our help desk. Sometimes users are frustrated because...
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Director
Other Observations
Cerner has strategic abilities, but they have to listen to us and what we really want.
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Director
Tools and Methodology
Cerner outsources their service, so we are talking to people from India. They are really good, but...
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Director
ROI and Cost
There are a lot of charges for Cerner's outsourcing services, and the vendor is always pushing us to...
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Director
Tools and Methodology
Things may or may not get implemented as quickly as we think they should, but we haven't had any...
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